How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREFirst Impressions Carpet, Tile & Oriental Rug Cleaning
Groveland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 354 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Impressions Carpet, Tile & Oriental Rug Cleaning for 5 kinds of job.
First Impressions Carpet, Tile & Oriental Rug Cleaning for area rug cleaning
Clear ✕All 53 Google reviews tagged “Area rug cleaning” · showing 40
Great communication and they made our rug look new again. Very pleased.
I’m so glad I chose First Impressions to clean our carpet and tile. Kurt answered all my questions and patiently explained everything very well, and the technician Aaron did such a great job! He was on time, courteous and professional, and the results were excellent. Even my dog decided she liked him, and she…
Great job as always!
Highly recommend First Impressions! They did a great job and were very efficient. Our couch, carpets and rugs feel brand new. Will definitely use their service again!
We have used First Impressions for years from rugs to clean that they take back to their shop to cleaning carpets in the home. Always done a great job always call them again.
The Cleaning, the pick up, the delivery, the service is outstanding, Especially Damitre****. Highly recommended.
A fabulous experience I called for my carpet to be cleaned. You speak to a person very professional. I was given a time and they were there at the given time. The carpet looks brand new I am thrilled but when they dropped off the carpet they told me about tile and grout cleaning. Kurt put us down for that In two…
First Impressions is an excellent carpet cleaner. My carpet is five years old and after its yearly cleaning, it looks brand new. I highly recommend First Impressions.
A simply great experience. I called, they came, it was cleaned, and they returned. They offered to roll it up when they picked it up and put it down when they returned. Great people!
Amazing service and results. Aaron was professional, very efficient and great at his job. Would definitely use this company again. Thank you for the wonderful service!
Excellent service. We had a rug cleaned and it came out great 👍
Had a wonderful experience working with Kurt on our cotton blend flatweave rug! There was a ton of dirt buildup and tough stains from our dog/coffee, and he returned it good as new. You can tell he’s really passionate about his work and goes the extra mile to make sure everything is perfect. We’re very grateful to…
Brought my large room rug back to life. Thanks.
Great service from beginning to end. Both my area rug and couch were cleaned which they did a great job getting everything clean. Will recommend First Impressions to people I know.
Kurt and Kim did a FABULOUS job on my outdoor cushions and area rugs. Honestly, everything looks brand new!! I couldn’t be happier! Kurt and Kim were delightful and eager to please. I appreciated the quick turnaround too! They are my carpet cleaners for life! Thank you!
The service I received was outstanding! Mr. Kurt - Owner was very responsive to my questions. When I reached out to First Impressions via text Kurt was quick to text me right back within minutes. The company had a challenge in bringing our Chinese Area Rugs back to life, but they were up to the challenge and the…
I have been using this company for years now and they never disappoint. Aaron is great at keeping my white sofa looking good. I highly recommend them!
They got thirty years’ of dirt and stains out of four 4’x5’ flokoti rugs. They look like new. Thanks Kim and Kurt!
First Impressions did an amazing job cleaning my rug. It looks beautiful! They were very efficient and had great communication through the process. The rug looks good as new!
Dimitri was excellent .. very detail oriented. He did an outstanding job! Kurt is always very professional and really appreciate his attention to details !
As always. Aaron did an awesome job cleaning our tile and furniture . It’s always a pleasure to see him too! And he even managed to clean two small kitchen rugs for my neighbor in a pinch!! Thanks First Impressions for another great job!
Aaron was phenomenal. Super kind, professional and did an outstanding job! So grateful!!!
My area rug looks great. Very pleased with their customer service and quality of work
First Impressions always sends trustworthy, prompt people to work in my home. They do an excellent job. I have used First Impressions to clean my carpets for over 20 years.
First impressions cleaned my oriental carpets. The carpets had never been cleaned and I was worried about the colors fading. After cleaning the colors we’re brilliant ( no fading) and really popped. The passion and care they took was unbelievable. They truly exceeded my expectations, great customer service as well!
Very good company, on timé responsable, very profesional. I recommend. Especially the man who went to me house very profesional good person. Sometime business need people with heart
First Impressions has cleaned several of our carpets. Great job, fairly priced, great people!
As always we are very pleased.
My rugs came back in beautiful condition and you really have to appreciate how terribly dirty these rugs were people! Dogs carried dirt and grim from the yard for a couple of years on these rugs. Very happy with the service and results. Thank you First Impressions
I needed 3 oriental rugs that hadn’t been cleaned in awhile cleaned before the holidays. I searched online and found First Impressions. I am so happy I found them. They were able to pick up my rugs the day I called and brought them back in plenty of time. They kept me informed during the process. And most…
Kurt and Elijah were very professional. Kept me up to date on their arrival time. Cleaned my sectional quickly and took my large living room rug to their shop to clean. Results were great! It had been 6 years of constant use with 3 kids and a dog. After the cleaning we have at least a few more years out of these items. Happy customer!
Kurt and his team were professional, on time, personable and the work quality was excellent.
I enjoy dealing with First Impressions.
Great company, very courteous on time and they did an excellent job on my upholstery and on my tile and grout. Can’t be more pleased
Great communication, excellent service, fair pricing, highly recommend!
Cleaned leather couch as well. Fabulous job.
I had four of my oriental rugs cleaned and the service was quick and excellent. Kurt is very knowledgeable about antique rugs and takes the extra care needed to wash these type rugs. Kim responded to my email very quickly and my rugs were done in a few days. This is the place I will trust to take care of my rugs. Thank you Kurt and Kim.
We have been using First Impressions for years and they always do a great job. Recently I had several area rugs cleaned in their shop for the first time, they came and picked up the rugs and brought them back all in a timely manner. They were able to save a rug that I thought was ruined with a wine stain and pet stain! 10/10
First impressions does a great job on all of our carpets. They are definitely not the cheapest. In fact they are pretty expensive, but they do an amazing job and a very thorough job at that. The only complaint would be the cost. Since last year, their prices went up significantly.
The owners of this business are very courteous, friendly, and efficient. Best of all, our oriental rugs came home looking clean and beautiful!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 53 | $176–$453 |
| Carpet steam cleaning | 44 | $170–$371 |
| General carpet cleaning | 43 | $170–$340 |
| Upholstery cleaning | 27 | $189–$377 |
| Pet stain & odor removal | 16 | $153–$366 |
