How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREFirst Impressions Carpet, Tile & Oriental Rug Cleaning
Groveland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 354 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Impressions Carpet, Tile & Oriental Rug Cleaning for 5 kinds of job.
First Impressions Carpet, Tile & Oriental Rug Cleaning for carpet steam cleaning
Clear ✕All 44 Google reviews tagged “Carpet steam cleaning”
Recommended by our neighbors and are very pleased with the results.
I’m so glad I chose First Impressions to clean our carpet and tile. Kurt answered all my questions and patiently explained everything very well, and the technician Aaron did such a great job! He was on time, courteous and professional, and the results were excellent. Even my dog decided she liked him, and she…
Service was quick and efficient. You can totally see a difference in the cleanliness of the carpet in our office. Aaron was great! Very personable and professional.
On time, courteous, thorough and clean carpet looking great! Price is very reasonable too!
Great job as always!
Aaron is friendly, knowledgeable, and professional. He was on time and completed all work with excellence. This is the second time our family has used them for carpet cleaning and we will certainly call them again next time we need these services.
Highly recommend First Impressions! They did a great job and were very efficient. Our couch, carpets and rugs feel brand new. Will definitely use their service again!
Aaron not only did an amazing job cleaning the carpet, but was so patient and kind with my 91 yr old Father.
Very professional! They did an amazing job! Carpet looks great!
I chose first impressions for cleaning my carpets in my entire house, cleaning the tiles, and installing vinyl where some carpet used to be. Kirt is extremely easy to work with and very professional. The people that work for him are also very friendly and kind. I will be hiring them to come back and clean my carpets and tile again when needed. Thank you!
First Impressions always does a great job. We have used them for years and never been disappointed. We had our upstairs carpet and stairs cleaned. Then a sofa and loveseat that gets a lot of use. Everything looks like new even though the carpet is 10 years old and the sofa and loveseat about 15 years. Well done!!
Great Company to work with. Easy and prompt scheduling and communication. Aaron did an amazing job! Even got a glue stain that was left from behind from HVAC company. Super professional and friendly⭐️⭐️⭐️⭐️⭐️
WOW! That’s the first thing that comes to mind. There were some stains in my carpet, that I thought would take a miracle to get rid of. Aaron was here for around an hour, and he left my carpets looking new. He was also the definition’s of professional, knowledgeable, kind, and hardworking. Thank you Aaron, and…
Great price! Great customer service! And the final look was perfect!
Rugs look fantastic. So happy with the outcome! Thank you.
We had three large area rugs cleaned with First Impressions and they did an excellent job. Our rugs came back looking like they were brand new. They picked up and delivered, plus they moved heavy furniture as needed. We highly recommend their cleaning service.
Amazing service and results. Aaron was professional, very efficient and great at his job. Would definitely use this company again. Thank you for the wonderful service!
Demetrius did a great job! I asked that one room get spot treated for pet spots and he assured it would be the best treatment he could provide. I appreciated the care and attention to detail he had.
I wish I had before photos but unfortunately I do not. I have many white upholstery pieces so you can imagine what they look like being touched by not only adults but children. All my furniture and rugs look brand new after First Impressions preformed their magic. If you are looking for a great company to clean rugs and upholstery look no further!!
Husband/Wife business. Super nice, reasonable prices, did professional rug cleaning in a timely manner.
My rug looks like the day I bought it! Absolutely amazing. Even the fringe is white again. Customer service is top notch and personable. Highly recommend them!
From the first conversation until the delivery of my oriental carpets Kurt was exceptional! His his professionalism, knowledge and customer service made my experience extraordinary! I highly recommend he and his team and will be a loyal client going forward as I just moved to Baldwin park and he was highly recommended to me! And I agree he is the best!
Great work.vey professional..reasonably priced..cleaned te carpet and shower grout. Would definitely use again
Aaron is Awesome! We use this company all the time 😀
I am so glad that we found this company!! Kurt is a great guy!! He worked around our time and availability and made it happen He is on top of the Communication, very professional We were impressed with the rooms carpet cleaning and the stairs carpet cleaning The stairs was stained and looked so bad from the kids,…
I have been using this company for years now and they never disappoint. Aaron is great at keeping my white sofa looking good. I highly recommend them!
Kept their word showed up on time were polite and professional. Did an outstanding job and again kept word didn’t try to upsell me on anything. Will use again in the future for sure.
Awesome
Great job by Aaron as always! Carpets look new again!
This team is the best. We have been using for 20 years! Jim and Laura Kidd
I have nothing negative to say about First Impressions. They did an excellent job of cleaning our carpets and they were very responsive to our needs, questions and keeping us up to date on schedule. Would not hesitate to use them again.
Dimitri was excellent .. very detail oriented. He did an outstanding job! Kurt is always very professional and really appreciate his attention to details !
Aaron did a great job with our move out clean! He was prompt, courteous and professional. I would highly recommend this company!
We have been using First Impressions for years, and they definitely deserve 5 stars. From scheduling with the husband and wife owners to Aaron, the young man who takes care of us, its an easy and pleasant experience. We have white tile with white grout, so keeping it clean is a challenge. After we have the grout…
I decided to use First Impressions Carpet to clean my carpets and tile floors after they did such a great job on my oriental rug. They did an equally great job on my carpets and tile floors! Highly recommend them.
As always we are very pleased.
Amazing. The transformation was outstanding. We have pets and initially had no fence for our dog to not reach the stairs. Needless to say he’s had quite a few accidents during thunder storms in Florida. On top of that my husband, our roommate, and I work in the restaurant industry and often track in dirt and debris…
Kurt and Kim are very responsive and did a great job of communicating. Aaron was excellent in cleaning the carpet and tile in my home. They had excellent response time to any schedule and questions that I had. I would highly recommend First Impressions.
Great service - they got all the makeup stains out of my daughter's carpet and really worked at cleaning/deodorizing pet stains. Very pleased with the results. Super friendly, and professional.
I enjoy dealing with First Impressions.
Great company, very courteous on time and they did an excellent job on my upholstery and on my tile and grout. Can’t be more pleased
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 53 | $176–$453 |
| Carpet steam cleaning | 44 | $170–$371 |
| General carpet cleaning | 43 | $170–$340 |
| Upholstery cleaning | 27 | $189–$377 |
| Pet stain & odor removal | 16 | $153–$366 |
