How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREFirst Impressions Carpet, Tile & Oriental Rug Cleaning
Groveland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 354 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Impressions Carpet, Tile & Oriental Rug Cleaning for 5 kinds of job.
First Impressions Carpet, Tile & Oriental Rug Cleaning for general carpet cleaning
Clear ✕All 43 Google reviews tagged “General carpet cleaning” · showing 40
We have used First Impressions for years from rugs to clean that they take back to their shop to cleaning carpets in the home. Always done a great job always call them again.
I chose first impressions for cleaning my carpets in my entire house, cleaning the tiles, and installing vinyl where some carpet used to be. Kirt is extremely easy to work with and very professional. The people that work for him are also very friendly and kind. I will be hiring them to come back and clean my carpets and tile again when needed. Thank you!
First Impressions is an excellent carpet cleaner. My carpet is five years old and after its yearly cleaning, it looks brand new. I highly recommend First Impressions.
Great Company to work with. Easy and prompt scheduling and communication. Aaron did an amazing job! Even got a glue stain that was left from behind from HVAC company. Super professional and friendly⭐️⭐️⭐️⭐️⭐️
I have to say the rugs in all the rooms & steps all came out beautiful! Aaron did an excellent job! I also thank my friend Beth Smith from Emmaus Church for highly recommended First Impressions! She knew I needed my rugs clean bad! Now my rugs all look perfectly clean & pure white. The rugs smells beautifully! I…
The owners and Aaron are very kind and efficient. Our couch and floors look significantly better for a reasonable price
Great work, very pleased with results. Aaron was super professional. Plan to call again for more cleaning projects. Highly recommend.
I am so glad that we found this company!! Kurt is a great guy!! He worked around our time and availability and made it happen He is on top of the Communication, very professional We were impressed with the rooms carpet cleaning and the stairs carpet cleaning The stairs was stained and looked so bad from the kids,…
Kept their word showed up on time were polite and professional. Did an outstanding job and again kept word didn’t try to upsell me on anything. Will use again in the future for sure.
Awesome
Aaron did a great job with our move out clean! He was prompt, courteous and professional. I would highly recommend this company!
First Impressions always sends trustworthy, prompt people to work in my home. They do an excellent job. I have used First Impressions to clean my carpets for over 20 years.
They did a great job! On time and really cleaned the carpets to like new! Would highly recommend!
Very good company, on timé responsable, very profesional. I recommend. Especially the man who went to me house very profesional good person. Sometime business need people with heart
Phenomenal results! Stains and odor gone. Demetri took great care to educate and give us preventative tips also. Prompt, personable and fair price. I rarely leave reviews however this business is deserving! Highly recommend.
Amazing. The transformation was outstanding. We have pets and initially had no fence for our dog to not reach the stairs. Needless to say he’s had quite a few accidents during thunder storms in Florida. On top of that my husband, our roommate, and I work in the restaurant industry and often track in dirt and debris…
Have been using First Impressions for years and cannot rave enough about them. They are professional, efficient , friendly and do an awesome job!
My tile - I have never, since moving in - seen it this color or the true color of the grout. I bleached, borax, hands and knees and could never have done what he did in an hour! I thought, getting it cleaned and sealed, that’s something I need to save for - WRONG! Guys, it’s affordable with this company. I…
When I notice my carpet getting dingy, I arrange for an appointment with First Impressions Carpet. The arrive to roll up Carpet and bring it back looking new again! I have used then 3 or 4 times and will continue to since I get such fabulous results.
They were great from beginning to end. I will definitely be using them again
Carpets and tile cleaned beautifully!! Aaron did an amazing job!
Second time using First Impressions. They’ve been on time, quick to work, friendly and accommodating; all on top of outstanding work. With two kids under 4, our carpets take a beating, but they look their best after having had them cleaned. Also had some tile grout cleaned. I was incredibly surprised and elated…
Cleaned leather couch as well. Fabulous job.
First impressions does a great job on all of our carpets. They are definitely not the cheapest. In fact they are pretty expensive, but they do an amazing job and a very thorough job at that. The only complaint would be the cost. Since last year, their prices went up significantly.
We always have a great experience with First Impressions. Awesome customer service. We are consistently pleased.
I have been using 1st Impressions for years. They never disappoint. Aaron is amazing. Our carpets are old but he always makes them look like new. Highly recommend.
Also cleaned tile/grout and sealed grout.
very good job. Friendly service folks.always happy with their work.
Great job - people and service. 5 stars for sure
First Impressions is a professional multi service cleaning company that we would recommend and have for many years!
My family and I always have a great experience when we work with this company. My carpets and rugs always look great after their service. They are friendly and reliable. Five stars!
First impressions did an amazing job cleaning our carpets and also our tile floors. My wife and I will definitely use them again in the future.
This company is amazing! From the initial call to the work completed. I saw the reviews, however, I was still somewhat skeptical of the work.. they were very punctual and very very friendly. Best of all, the carpet looked great. Not sure what magical solutions they use but my carpet looked great and they didn’t…
I wanted a quote and they were extremely quick to respond. They were helpful with any questions and so pleasant to work with. I am going to keep their information for the future. We had the carpets cleaned before and this company did it for a fraction of the price. If you're looking, then try them you won't regret it!
We were very pleased with the quality of the job. The work was quickly scheduled and the technician was on-time. Great job!
On time, very professional, great job. Took time. Explained all, very happy with outcome and services!
We have used First Impressions to clean our carpet for nearly 20 years. They are very professional and our carpet always looks fresh and clean when they leave. Their price is very reasonable. We appreciate that they keep a record of their work at our home and send the same technician each time. Friendly and knowledgeable and trustworthy.
Unbelievable results! Have used First Impressions over the last few years, but they truly impressed this time! My carpet was really dirty and had a couple of spots I thought were beyond removing. The carpet looks almost brand new.
They were on time they were professional and they did a wonderful job! Use them for tile grout cleaning and carpets. Aaron did a great job!
I have used First Impressions several times and they always do a great job! They have cleaned my cream colored wall-to-wall carpet and I also used them to clean 2 large oriental rugs. Very professional company!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 53 | $176–$453 |
| Carpet steam cleaning | 44 | $170–$371 |
| General carpet cleaning | 43 | $170–$340 |
| Upholstery cleaning | 27 | $189–$377 |
| Pet stain & odor removal | 16 | $153–$366 |
