How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREFirst Impressions Carpet, Tile & Oriental Rug Cleaning
Groveland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 354 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Impressions Carpet, Tile & Oriental Rug Cleaning for 5 kinds of job.
First Impressions Carpet, Tile & Oriental Rug Cleaning for upholstery cleaning
Clear ✕All 27 Google reviews tagged “Upholstery cleaning” · showing 20
We had some smells and stains on a brand new couch and they were able to come out the very day I called and it looks brand new and Aaron was amazing. He was so nice so friendly and everybody was friendly there I really really like them and would use them again!
Great job as always!
Highly recommend First Impressions! They did a great job and were very efficient. Our couch, carpets and rugs feel brand new. Will definitely use their service again!
First Impressions is an excellent carpet cleaner. My carpet is five years old and after its yearly cleaning, it looks brand new. I highly recommend First Impressions.
First Impressions always does a great job. We have used them for years and never been disappointed. We had our upstairs carpet and stairs cleaned. Then a sofa and loveseat that gets a lot of use. Everything looks like new even though the carpet is 10 years old and the sofa and loveseat about 15 years. Well done!!
Great Company to work with. Easy and prompt scheduling and communication. Aaron did an amazing job! Even got a glue stain that was left from behind from HVAC company. Super professional and friendly⭐️⭐️⭐️⭐️⭐️
Amazing service and results. Aaron was professional, very efficient and great at his job. Would definitely use this company again. Thank you for the wonderful service!
The owners and Aaron are very kind and efficient. Our couch and floors look significantly better for a reasonable price
Great service from beginning to end. Both my area rug and couch were cleaned which they did a great job getting everything clean. Will recommend First Impressions to people I know.
Kurt and Kim did a FABULOUS job on my outdoor cushions and area rugs. Honestly, everything looks brand new!! I couldn’t be happier! Kurt and Kim were delightful and eager to please. I appreciated the quick turnaround too! They are my carpet cleaners for life! Thank you!
I wish I had before photos but unfortunately I do not. I have many white upholstery pieces so you can imagine what they look like being touched by not only adults but children. All my furniture and rugs look brand new after First Impressions preformed their magic. If you are looking for a great company to clean rugs and upholstery look no further!!
Aaron is Awesome! We use this company all the time 😀
I have been using this company for years now and they never disappoint. Aaron is great at keeping my white sofa looking good. I highly recommend them!
First impressions does first class work!
Aaron is Amazing. He is professional and do an excellent work. My furniture looks like new. Thanks Aaron. Kim was very good too. She responded my texts quick and it was very easy and fast to schedule the cleaning of my furniture. I will only use their services from now on. Thank you.
I am very pleased with the work that was done at my home. Aaron made sure to greet me and to go through everything with me. He was so nice and respectful in explaining how long and what to expect. So I have a new puppy who has had a few accidents and even though I cleaned with different types of cleaners the smell…
As always. Aaron did an awesome job cleaning our tile and furniture . It’s always a pleasure to see him too! And he even managed to clean two small kitchen rugs for my neighbor in a pinch!! Thanks First Impressions for another great job!
Very happy! Aaron did an awesome job on our sectional sofa.
Kurt and Elijah were very professional. Kept me up to date on their arrival time. Cleaned my sectional quickly and took my large living room rug to their shop to clean. Results were great! It had been 6 years of constant use with 3 kids and a dog. After the cleaning we have at least a few more years out of these items. Happy customer!
Great company, very courteous on time and they did an excellent job on my upholstery and on my tile and grout. Can’t be more pleased
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 53 | $176–$453 |
| Carpet steam cleaning | 44 | $170–$371 |
| General carpet cleaning | 43 | $170–$340 |
| Upholstery cleaning | 27 | $189–$377 |
| Pet stain & odor removal | 16 | $153–$366 |
