How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFirst Serve Cleaning and Restoration
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 915 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired First Serve Cleaning and Restoration for 8 kinds of job.
First Serve Cleaning and Restoration for area rug cleaning
Clear ✕All 41 Google reviews tagged “Area rug cleaning”
Excellent job and very professional! Austin and Bryce were great!
This is the second time I’ve used First Serve Cleaning for my white sofa and wool area rug. The team did a fantastic job and were very professional and courteous. My sofa and rug look amazing! I will definitely use them again and highly recommend!
Very profesional, responsive, thoughtful, staff took his time to explain the job to satisfaction.
Very good Company.
First Serve did it again! They are very professional and they do an awesome job! They care about making a customer happy and this customer is.
I took 3 rugs to be cleaned and one was an Oriental. It had some pet stains that I could not get out. They cleaned all my rugs and they look gorgeous. I highly recommend this service. Very very satisfied.
The workers were very professional and courteous. Their work was very excellent. They communicated throughout the entire process.
I can not say enough good things about this company. Excellent work and customer service.
Solomon and Austin were great. They were professional, respectful and efficient in their time. Will use this service in the future.
They always do a great job! I’ve used them for years.
My experience with First Service was very professional and polite in a timely manner,they even place my rug in place and return my calls. Pick up and deliver times were very prompt. I recommend them to anyone and very cost affective. And thank you again.
Very friendly. Great results. Will call again and already recommended to a friend. My house looks and smells amazing.
Mark and Bryce very professional
Carpet cleaning just as expected. The guys were professional and very nice. The area rugs; WOW 😯 I can only imagine how much dirt came off of them because they look brand new!! So happy!
From the first phone call with Angie, their service rep, to pick up and delivery, First Serve did an excellent job of handling the clean of my wool rug. The two gentlemen who delivered the rug after cleaning were very patient and made certain it was just as I wanted it positioned. The rug looks great and smells good! No more doggy smell. Thanks!!
Very thorough and professional. Got an appointment in a reasonable amount of time. Looks great for the upcoming holiday family gatherings
They were friendly and was quick. I was surprised how quick they were done.
WOW, just WOW! Dogs got very sick on carpet installed 2 weeks prior. I just moved to Carmel, IN. and had no idea who to call. Got on Google search. They responded immediately. Mark and Solomon showed up, did the cleanup in less than an hour, including two area rugs I added on. Smell and stains, GONE. Great service, on time, two techs who were great.
This company is by far the best I've ever used. I will never trust any other company to clean my 2 huge rugs and upholstered furniture. My rugs were double wrapped in heavy brown paper. I've never had that done before. The guys were very professional and my rugs look beautiful. Thanks First Serve!
Looks and smell great.
This is our second time using First Serve cleaning and we have received great service both times! I absolutely would recommend them.
First Serve cleaned our carpet in our 22,000 square foot building in just 2 days! They work fast, efficiently, and are very professional. Thank you all again!
Always very professional and courteous. They are my go to guys when it comes to carpet cleaning!
I've used First Serve twice, both times they were progressing, friendly, on time, and provided excellent service. Highly recommend for pet stain removal.
First Serve team was great! Shoes up on time, professional cleaners & carpets look great!! Completely satisfied!
Very responsive, knowledgeable, and willing to talk us though the services we really needed (and didn't).
The staff was very friendly and explained everything well. They came in and cleaned 3 carpeted rooms in a very quick and efficient manner. I would highly recommend First Serve Cleaning and Restoration.
Awesome company! Courteous staff!
Awesome company! Great service and courteous staff!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 199 | — |
| Carpet steam cleaning | 84 | $107–$247 |
| Upholstery cleaning | 69 | — |
| Pet stain & odor removal | 65 | — |
| Carpet cleaning | 64 | — |
| Area rug cleaning | 41 | — |
| Water damage-related cleanup & repair | 36 | — |
| Water removal | 23 | — |