How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFirst Serve Cleaning and Restoration
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 915 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired First Serve Cleaning and Restoration for 8 kinds of job.
First Serve Cleaning and Restoration for carpet cleaning
Clear ✕All 64 Google reviews tagged “Carpet cleaning” · showing 40
Always thorough & easy going. Kind people :)
We have been using First Serve for carpet cleaning for many years. Entire staff is friendly and professional! Same guys have been employed for years and do such a thorough job. I highly recommend!!👏👏👍👍🫶🫶
The team worked efficiently and explained their process. Great job and professional work!
Very impressed and will definitely use this company again. We had both carpet and mattress cleaning done after we had a sick family member dirty our carpets and beds. We were able to get on the schedule quickly, the guys were so friendly, and the cleaning itself was phenomenal.
Bryce and (I can’t remember the other guys name) but they were amazing! Polite, efficient and just did a fantastic job. We will continue to use them!
This is the 3rd time we’ve used First Serve for carpet cleaning. As always, customer service of the techs was great!! They explained the process before and after great and really took care of our carpet. The carpet looks and smells great. We had an area that our dog targeted and had a smell. The smell is no longer…
Excellent job. Professional and great attitude.
They have cleaned our carpets for years and they still do a great job!! They’re friendly, prompt, and listen to our concerns. We’ve never been disappointed!
Very profesional, responsive, thoughtful, staff took his time to explain the job to satisfaction.
Excellent work. Friendly crew. Clean carpets! First Serve is always our first choice!
The two gentlemen that came were very professional doing their job and communicating with me. Totaly recommend them to others. Thanks guys
Carpet looks good
Friendly and fast service. We had a cat that marked on the carpet in our playroom. First Serve was in and out and put an enzyme treatment that removed the pet odor.
Solomon and Austin were great. They were professional, respectful and efficient in their time. Will use this service in the future.
They do such a great job. Always super nice ppl and professional. They are quick yet efficient. A business you can rely on time and time again. Wouldn’t use anyone else
LEXCELLENT job! Looks amazing. Highly recommend your Company. Thank you for a.job well done !
Took about 30min. The guys were nice and had good communication. When I requested additional attention on the lip of the stairs, they went back over it without expressing a problem.
Very friendly. Great results. Will call again and already recommended to a friend. My house looks and smells amazing.
Mark and Bryce very professional
Very efficient, friendly and did a great job cleaning my sectional couch and area rug. Will definitely use them again!
They always do an excellent job and when I call with a concern they respond immediately.
The 2 guys Todd and Solomon done great work and Professional and nice young men cleaning our Church they are 5 star’s Company
As always the First Serve team did an amazing job 👏
This was the second time we've used First Serve for office carpet cleaning. We had a few chairs done this time as well, and will have more done next time. They are quick to respond, on time, and great to work with. They were in and out in a few hours and our office feels fresh and clean once again. Their rates are…
They also cleaned the tile floors and sealed the grout.
Mark and Solomon did an amazing job cleaning my carpets. On time, organized and very professional! Thank you!!
My service was easy to schedule. I was contacted when my cleaning team was on the way and shortly thereafter they arrived. Bryce and Norman listen to what I wanted, asked me a few questions that I hadn't thought about and proceeded to do what we had agreed on. My carpet looks great! Thanks F1rst Serve.
Gentlemen showed up on time, very kind, got all the stains out of pur carpet and left me extra shoe protectors. House smells and looks great!
Great communication arrived when they said they would. Followed up to insure job satisfaction. Friendly and professional. Performed several services and am pleased with them all, Christmas lights on house look great. Update just had the carpet and tile cleaned in the office building and again they did a outstanding…
The cleaners were courteous, prompt, and did a good job.
I have been using this company since 2009. I absolutely love everything about the service they provide. Always the same familiar faces and I am always satisfied with the quick, thorough, clean carpet service they provide every single time.
We have used First Serve for many years. Their professionalism and quality is always great.
Fast efficient professional
The service was exceptional and the price was reasonable.
They did an awesome job! Super impressed with the quality of stain removal
WOW, just WOW! Dogs got very sick on carpet installed 2 weeks prior. I just moved to Carmel, IN. and had no idea who to call. Got on Google search. They responded immediately. Mark and Solomon showed up, did the cleanup in less than an hour, including two area rugs I added on. Smell and stains, GONE. Great service, on time, two techs who were great.
Arrived on time. Are always friendly and professional.
This is my second time using First Serve and the quality of their work is still amazing. The cleaners are professional and get the job done! My house smells amazing now!
This company is amazing. Prompt wonderful service. Reasonable pricing. The staff are knowledgeable and kind. I have already recommended your services to my banker.
I will definitely use your company again and will recommend you to others. Gavin and Solomon were two of the nicest, most polite young men I have dealt with in a long time. Their appearance and manner was very professional. Excellent is what I can say about my experience. Thank you Gavin and Solomon
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 199 | — |
| Carpet steam cleaning | 84 | $107–$247 |
| Upholstery cleaning | 69 | — |
| Pet stain & odor removal | 65 | — |
| Carpet cleaning | 64 | — |
| Area rug cleaning | 41 | — |
| Water damage-related cleanup & repair | 36 | — |
| Water removal | 23 | — |
