How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFirst Serve Cleaning and Restoration
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 915 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired First Serve Cleaning and Restoration for 8 kinds of job.
First Serve Cleaning and Restoration for general carpet cleaning
Clear ✕All 200 Google reviews tagged “General carpet cleaning” · showing 20
The team at First Serve always do a good job. That is the only ones we use. Thanks again.
Always thorough & easy going. Kind people :)
A wonderful and thorough job as always! I highly recommend First Serve!
Solomon and Austin did a great job! On time, professional, and knowledgeable. Highly recommend this group!
Wonderful job as usual!
The technicians were great. Numerous stains removed and the carpet looks great.
We had First Serve do carpet and bathroom floor cleaning in our office building (it has a metal fab. shop attached so can get quite dirty over time). It had been 5+ years since the last professional cleaning. First Serve did a quick estimate, sent the estimate back same day, and I was able to have it scheduled for…
The 2 technicians were great! Timely, professional and communicated what the process was very clearly. Thanks!
The guys were on time and did a great job.
They did a fantastic job and worked hard to get stains out that we didn’t expect to come out. Very professional and communicated well. Would absolutely use the again.
Very professional guys. We have used this company many times over the years! Always do great work, always on time and carpets look AMAZING! Great job, Austin & Mark! Highly Recommended 🅰️➕
Excellent job and very professional! Austin and Bryce were great!
First Serve was easy to work with when we had a water leak that soaked a bedroom and living area. The owner, Todd, actually came out the same day I called to do an inspection/estimate on site himself. Todd and his team were all professional as well as personable. Austin, Brice and Glen did an excellent job,…
Austin and Gavin were fast professional and did a great job cleaning my indoor entry rug outdoor furniture cushions and outdoor rug. I have trusted and used them for years and have never been disappointed. Great service!!
The best in the business! Their caring really shows!
They were on time, careful, had attention to detail and were very pleasant. We will have them come back.
Fast and did a great job. Very friendly! Great Christian guy even offered my husband prayer. Offered enzymes for cat pee smell and suggestions. Will definitely use them again.
Very friendly, prompt service. Addressed all of my questions. For straight years, four straight excellent service visits. Highly recommended.
I'm very pleased with the responsiveness, value and quality First Serve has now provided on two occasions. I had my first cleaning job in spring 2017 and, when I expressed some concerns, they returned to do more work and ensure my complete satisfaction. I couldn't ask for more. So I've just called them back again…
The company has great communication. They let me know who would be here and when. I also received a text when the employee was on his way. The carpets are clean and the whole house smells fresh.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 199 | — |
| Carpet steam cleaning | 84 | $107–$247 |
| Upholstery cleaning | 69 | — |
| Pet stain & odor removal | 65 | — |
| Carpet cleaning | 64 | — |
| Area rug cleaning | 41 | — |
| Water damage-related cleanup & repair | 36 | — |
| Water removal | 23 | — |
