How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFirst Serve Cleaning and Restoration
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 915 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired First Serve Cleaning and Restoration for 8 kinds of job.
First Serve Cleaning and Restoration for pet stain & odor removal
Clear ✕All 65 Google reviews tagged “Pet stain & odor removal” · showing 20
The team worked efficiently and explained their process. Great job and professional work!
Very professional guys. We have used this company many times over the years! Always do great work, always on time and carpets look AMAZING! Great job, Austin & Mark! Highly Recommended 🅰️➕
Local family owned business. Superb customer service, outstanding work, and very professional. I’m a returning customer and will definitely continue to use their services in the future.
Excellent communication, on time & carpets look Great!
The team arrived even earlier than scheduled and completed the work quickly and quietly, well under the projected price. They were polite and friendly and nicely accommodated my challenging dogs and difficult requests. This is the third time they've cleaned for me (carpeting and upholstery) and the third time I've…
I took 3 rugs to be cleaned and one was an Oriental. It had some pet stains that I could not get out. They cleaned all my rugs and they look gorgeous. I highly recommend this service. Very very satisfied.
I can not say enough good things about this company. Excellent work and customer service.
Solomon and Austin were great. They were professional, respectful and efficient in their time. Will use this service in the future.
Very friendly. Great results. Will call again and already recommended to a friend. My house looks and smells amazing.
They did a great job of cleaning chair cushions and couches
Very professional and responsive. Will definitely use there services again. Service used: carpet cleaning and pet stain removal.
Excellent. They were professional, did a great job.
As always the First Serve team did an amazing job 👏
They were earlier than expected, but they moved a couple pieces of furniture for me and put blocks underneath furniture feet to prevent any potential staining. Quick and professional.
From the first phone call with Angie, their service rep, to pick up and delivery, First Serve did an excellent job of handling the clean of my wool rug. The two gentlemen who delivered the rug after cleaning were very patient and made certain it was just as I wanted it positioned. The rug looks great and smells good! No more doggy smell. Thanks!!
Gentlemen showed up on time, very kind, got all the stains out of pur carpet and left me extra shoe protectors. House smells and looks great!
On time, friendly, and did an amazing job!
WOW, just WOW! Dogs got very sick on carpet installed 2 weeks prior. I just moved to Carmel, IN. and had no idea who to call. Got on Google search. They responded immediately. Mark and Solomon showed up, did the cleanup in less than an hour, including two area rugs I added on. Smell and stains, GONE. Great service, on time, two techs who were great.
The guys were very personable, polite and efficient.
Gavin and his colleague did an amazing job and they were quick and very professional! I have cats that like to run outside, and they were very careful with them and worked amazingly around them! Definitely the place I would go for pet stain removal!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 199 | — |
| Carpet steam cleaning | 84 | $107–$247 |
| Upholstery cleaning | 69 | — |
| Pet stain & odor removal | 65 | — |
| Carpet cleaning | 64 | — |
| Area rug cleaning | 41 | — |
| Water damage-related cleanup & repair | 36 | — |
| Water removal | 23 | — |