How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFirst Serve Cleaning and Restoration
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 915 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired First Serve Cleaning and Restoration for 8 kinds of job.
First Serve Cleaning and Restoration for water damage-related cleanup & repair
Clear ✕All 36 Google reviews tagged “Water damage-related cleanup & repair”
The service was fantastic! Each member did a very professional and thorough job of diagnosing and treating the problem caused by water entering our basement after a large amount of rain.
Highly professional crew Prompt response Concise clear communication
The workers were very professional and courteous. Their work was very excellent. They communicated throughout the entire process.
First serve cleaning and restoration for great to work with they made it convenient and easy for me the gentleman that came out here and did all they did all the work are very personable and the easy to talk to and they understand right off the bat what you need so if anybody wants to read this I would hire them…
10/10 recommend. They have been amazing! So respectful and understanding
Flexible, reliable, friendly professional service. They're very good at what they do. I recommend this business 100%. They took care of my home (Mold Remediation) until it was completed the right way. Can't thank them enough.
Great services! Very reliable, professional, responsive, humble and beyond great customer services...They truly are the First Serve....Highly Reccommend!
We discovered a basement leak that had soaked a bedroom, hallway, and part of a living room on Saturday, July 1. I was quickly able to chat with First Serve and they advised me how to proceed until they could arrive. After reading their meters of the water in the walls and in the flooring, they came up with a quick…
The best restoration company! Thank you!
This business was on time, delivered a quick beginning to remediating my home problem. Thank you so much!
We were in Indy moving my daughter with an open trailer, carrying about 4 foam mattresses and a futon. Hit a sudden rainstorm that soaked everything. Called Glen (on a Saturday), he answered right away and was very helpful, and told me to meet him at his shop. I'm not familiar with the Indy area so he made it…
It was late, it was an emergency, and they responded to my call and came out right away. They followed up the next morning as they said they would and are doing an amazing job. They explained how they work with the insurance carrier to expedite the process and repairs/replacements. I would HGHLY recommend this company!
Amazing experience from start (initial inquiry) to finish (follow up)! Highly recommend
Awesome guys and effective
They were super responsive and moved quickly to help me when needed help for damage from busted pipes. Everyone I dealt with took time to make sure I understood everything and answer any questions I had. Highly recommend First Serve.
Writing this as First Serve is in the process of water damage clean up. Out of 5 companies called they figured out away to help as every company has been covered up since the freeze and broken pipes. So far extremely satisfied with what they have done.
Glenn was very personable and knowledgeable. I appreciate his help and ability to explain what would be happening with my home!
Clear communication and very professional.
We encountered some mold issues in my fathers home which we are currently renovating just a couple of months after his passing. First Serve was on the spot to assess the damage, check for moisture, use their team for demo, mold remediation and remodel. They were very punctual, knowledgeable and thorough in their…
A great Christian company with integrity, candor and great business acumen.
Fast efficient professional
Always great service, showed up earlier than the appointment and cleaned all house siding and back patio as requested. Extremely clean, quick, and conscientious about the power meter and anything else in the way, being careful and communicating well. We've used them for carpet cleaning in the past as well. Would…
First Serve is very knowledgable and do high quality work when you need it. I could not be happier with their service.
Everyone associated with this business was very friendly and professional. Once we contacted them, they were very prompt and clearly informed us of what would need to be done for clean up. I would highly recommend this company.
They came out within 10 mins of my toilet busting. Very professional and prompt
Very responsive, knowledgeable, and willing to talk us though the services we really needed (and didn't).
Always on time. Very professional. Explained everything thoroughly.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 199 | — |
| Carpet steam cleaning | 84 | $107–$247 |
| Upholstery cleaning | 69 | — |
| Pet stain & odor removal | 65 | — |
| Carpet cleaning | 64 | — |
| Area rug cleaning | 41 | — |
| Water damage-related cleanup & repair | 36 | — |
| Water removal | 23 | — |
