How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFirst Serve Cleaning and Restoration
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 post construction cleaning · 4.9★ from 915 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired First Serve Cleaning and Restoration for 8 kinds of job.
First Serve Cleaning and Restoration for water removal
Clear ✕All 23 Google reviews tagged “Water removal”
The service was fantastic! Each member did a very professional and thorough job of diagnosing and treating the problem caused by water entering our basement after a large amount of rain.
I have had burst pipe/flood issues 3 times, in 3 different homes, and First Serve has been by far the best prepared, most professional cleanup company. From responding at 3:00 a.m. to my probably panicky call, to having plenty of equipment, to using that equipment until they were certain my ceiling and floors were…
They acted fast and got water in basement cleaned up and dry in no time, very perfesionial and helped me through the whole process. Would highly recommend thanks guys.
First Serve was the only Company that answered my call at 5:00 am. From start to finish they were top notch. Everyone was friendly and helpful. Answered all my questions in a very stressful situation. I highly recommend them.
They were quick to respond and very professional. They were here every day and kept us posted on the drying results. I would highly recommend him
I can’t say enough about this company. These guys are always fantastic at what they do. They work clean and always pick up after them selves. We had major water issues a couple years back and I called them out again for our newest ice dam damage. I am comfortable enough to have Bryce, Todd and Glen in the house…
First Serve is one of the best companies we have ever worked with. Glenn and Bryce have been a pleasure to work with. We have a 20-year old carpet that we don't want to give up - mess and chaos with replacing. We were so pleased with the carpet cleaning. I dropped a burning candle, leaving soot and wax, and we…
First Serve was easy to work with when we had a water leak that soaked a bedroom and living area. The owner, Todd, actually came out the same day I called to do an inspection/estimate on site himself. Todd and his team were all professional as well as personable. Austin, Brice and Glen did an excellent job,…
When at first my water accident happened the first couple days were on time, after that it was one excuse after the other my insurance company decided to go with someone else I had no choice, but I’m glad they did
We had a water line rupture at a healthcare facility and the First Serve crew was there immediately and went straight to work. Their level of care and perfessionalism was top notch. If we ever find ourselves in a mess like that again you can bet First Serve will be our first call! Thanks guys for the rapid response and for knowing just what to do to!
Beyond 5 star experience!! Don’t hesitate to call.
First serve cleaning and restoration for great to work with they made it convenient and easy for me the gentleman that came out here and did all they did all the work are very personable and the easy to talk to and they understand right off the bat what you need so if anybody wants to read this I would hire them…
10/10 recommend. They have been amazing! So respectful and understanding
This business was on time, delivered a quick beginning to remediating my home problem. Thank you so much!
Writing this as First Serve is in the process of water damage clean up. Out of 5 companies called they figured out away to help as every company has been covered up since the freeze and broken pipes. So far extremely satisfied with what they have done.
Glenn was very personable and knowledgeable. I appreciate his help and ability to explain what would be happening with my home!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 199 | — |
| Carpet steam cleaning | 84 | $107–$247 |
| Upholstery cleaning | 69 | — |
| Pet stain & odor removal | 65 | — |
| Carpet cleaning | 64 | — |
| Area rug cleaning | 41 | — |
| Water damage-related cleanup & repair | 36 | — |
| Water removal | 23 | — |