Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%78+27.3Reliability 15%69+10.4Craft & service 20%75+15Value 10%26+2.6Momentum 8%25+2Track record 7%69+4.8Accountability 5%24+1.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREFix & Flow Plumbing Co.
Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 985 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and craft & service; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Fix & Flow Plumbing Co. is better than 78% of plumbers.B
78
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Fix & Flow Plumbing Co. is better than 69% of plumbers.B
69
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Fix & Flow Plumbing Co. is better than 75% of plumbers.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Fix & Flow Plumbing Co. is better than 26% of plumbers.D
26
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Fix & Flow Plumbing Co. is better than 25% of plumbers.D
25
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Fix & Flow Plumbing Co. is better than 69% of plumbers.B
69
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Fix & Flow Plumbing Co. is better than 24% of plumbers.D
24
Reviews for your job
Customers hired Fix & Flow Plumbing Co. for 8 kinds of job.
Fix & Flow Plumbing Co. for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$930+99% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 13%Reasonable 68%Overpriced 7%Not sure 12%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 104 | $124–$633 |
| Plumbing pipe repair | 100 | $353–$1.2k |
| Toilet repair | 83 | $227–$606 |
| Faucet repair | 61 | $205–$607 |
| Drain cleaning | 47 | $227–$554 |
| Faucet installation | 44 | $305–$986 |
| Plumbing leak repair | 43 | $278–$986 |
| Water heater installation | 40 | $1.2k–$2.4k |
