Experts Reviews · Company report
Fix & Flow Plumbing Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%41+6.1Craft & service 20%71+14.2Value 10%28+2.8Momentum 8%29+2.3Track record 7%71+5Accountability 5%25+1.3Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Fix & Flow Plumbing Co.

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 985 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Fix & Flow Plumbing Co. is better than 55% of plumbers.C
55
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Fix & Flow Plumbing Co. is better than 41% of plumbers.C
41
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Fix & Flow Plumbing Co. is better than 71% of plumbers.B
71
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Fix & Flow Plumbing Co. is better than 28% of plumbers.D
28
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Fix & Flow Plumbing Co. is better than 29% of plumbers.D
29
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Fix & Flow Plumbing Co. is better than 71% of plumbers.B
71
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Fix & Flow Plumbing Co. is better than 25% of plumbers.D
25

Reviews for your job

Customers hired Fix & Flow Plumbing Co. for 8 kinds of job.

Fix & Flow Plumbing Co. for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 100 Google reviews tagged “Plumbing pipe repair” · showing 20

★★★★★ Natalie · a month ago

Michael was incredibly helpful during our water emergency. He was knowledgable and fixed our problem quickly. We are so appreciative!

Plumbing leak detectionPlumbing pipe repair
★★★ Jacob · 2 months ago

I had fix and flow out last week for water heater replacement, pressure reducing valve replacement, and venting of sewage ejection pump Pros: - Prompt & Hardworking: Available for same-day service and worked hard to complete everything in about 6 hours. - Honest Assessment: Appreciated that they didn’t try to…

Paid $2,000+OverpricedWater heater installationPlumbing pipe repairService not listed
★★★★★ Pamela · 2 months ago

The team came out to check our water heater and returned first thing the next morning to replace it, along with the water control valve for our hose bib. They were very professional and courteous, doing an excellent job and leaving the work area perfectly clean.

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repair
★★★★★ angie · 2 months ago

Great service, polite and friendly. Efficient and quick.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Jan · Edited 2 months ago

8/4/26 update: I continue using Fix and Flow Plumbing because they are the gold standard in the field. I know when they show up at my door that things will be taken care of correctly the first time. Today Kendall and Sam installed a Moen Flo and replaced my faulty pressure regulator. Their method of issue detection…

Paid $2,000+Plumbing leak detectionPlumbing pipe repairShower repair
★★★★★ Krissy · 2 months ago

Fix and Flow was recommended by a friend as we had a leaking tub due to a broken pipe leading into the drain. Their crew arrived exactly on time, were clean (wore booties in the house even though I told them they didn't need to!), diagnosed the issue quickly, provided a clear quote. They completed the work very…

Paid $400–600Reasonable pricePlumbing pipe repair
★★★★★ Lindsay · 3 months ago

Trying to find someone with the actual skills to work on an old building has been such a challenge. Thrilled to have to have found Fix & Flow in a pinch. An unfortunate leak into our downstairs neighbor’s unit caught us off guard late at night, but I was able to schedule an appointment for the following morning.…

Paid $600–800Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Winston · Edited 3 months ago

They came out the same day I called and fixed the problem quickly. The tech was friendly and courteous.

Paid $1–200Great pricePlumbing pipe repair
★★★★★ Leigh · 3 months ago

Brian Hibbard is so professional and knowledgeable. He explained the process so I was able to make informed decisions. He is courteous and left the site better than he found it! I will highly recommend Fix and Flow. Leigh Stuart

Paid $1,200–1,400Reasonable pricePlumbing pipe repairWater tank repairFaucet installation
★★★★★ Jasmine · 3 months ago

Simply Amazing! They are premium price however you get absolutely the best service guaranteed. Professional and will get the job done.

Toilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Cassandra · 4 months ago

So easy to set up an appointment (be warned, the first part if a very realistic AI assistant, but then a human immediately calls you upon request). The tenant below my condo had a small leak. Fix n' Flow knows our 100 year old building, came out within 2 days, and going back and forth between apartments, diagnosed…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Karna · 4 months ago

Michael from Fix and Flow Co. provided the best experience I have ever had with a plumber. He was polite and patiently described the issues we were dealing with. His photos and videos from under our house were extremely helpful in understanding what was going on. The work was done in a timely fashion and he was…

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Victor · Edited 5 months ago

Fix and Flow once again goes above and beyond with their professionalism and workmanship

Reasonable priceWater heater installationDrain cleaningPlumbing pipe repair
★★★★★ Michael · 5 months ago

I had 2 different issues in the past week. One I had 3 valves changed in my powder room and the 2nd call was at about 1pm in afternoon and Michael showed up within 2 hours to repair a busted pipe on my side of the meter reader which restored the water to my home! Both experiences were satisfactory and I recommend…

Paid $1,000+Reasonable pricePlumbing pipe repair
★★★★★ Karen · Edited 5 months ago

I would highly recommend this business! Very professional and super customer service! My tech was Michael and I couldn’t be more happy with him. If you have any type of plumbing need I would definitely call this business. This is my second experience and each one has been great!

Paid $900–1,000Reasonable pricePlumbing pipe repairPlumbing leak repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Linda · 7 months ago

Michael was very courteous and professional. He explored causes and offered multiple options for resolution. He went above and beyond to explain things to me and was completely transparent about his work, the issue and cost. He is very knowledgeable in his field. I am very pleased with his service, as well as Fix…

Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Jamie · 7 months ago

They were very professional and helpful. They did an especially good job of explaining the problem and repair options. Will be using them again.

Plumbing pipe repairSewer cleaning
★★★★★ Huston · 7 months ago

Our kitchen sink was backing up and they diagnosed the problem and gave us a quote pretty quickly. They were very knowledgeable. They were on the pricier side, but they fixed our kitchen line quickly and did a great job cleaning up. Kendall and Alejandro did our work, very professional.

Paid $1,000+Reasonable pricePlumbing pipe repair
★★★★★ Cornelius · 7 months ago

Bryan came out and fixed a 2 year issue I've been having. The really terrible odor is finally gone.

Paid $400–500Plumbing pipe repair
★★★★★ Brandon · 8 months ago

Great experience overall! My only complaint is that I was surprised by the $100 weekend work charge which wasn’t mentioned on the phone. But Kendall was awesome and answered all of my questions. Everything was explained well, and he was highly professional. Would definitely use them again!

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairService not listed

Show more plumbing pipe repair reviews (80 more) →

Price

$930+94% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 68%Overpriced 7%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection104$124–$656
Plumbing pipe repair100$366–$1.2k
Toilet repair83$227–$618
Faucet repair61$208–$611
Drain cleaning47$176–$580
Faucet installation44$321–$1.1k
Plumbing leak repair43$295–$1.1k
Water heater installation40$1.2k–$2.4k

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