Experts Reviews · Company report
Fix & Flow Plumbing Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%41+6.1Craft & service 20%71+14.2Value 10%28+2.8Momentum 8%29+2.3Track record 7%71+5Accountability 5%25+1.3Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Fix & Flow Plumbing Co.

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 985 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Fix & Flow Plumbing Co. is better than 55% of plumbers.C
55
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Fix & Flow Plumbing Co. is better than 41% of plumbers.C
41
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Fix & Flow Plumbing Co. is better than 71% of plumbers.B
71
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Fix & Flow Plumbing Co. is better than 28% of plumbers.D
28
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Fix & Flow Plumbing Co. is better than 29% of plumbers.D
29
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Fix & Flow Plumbing Co. is better than 71% of plumbers.B
71
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Fix & Flow Plumbing Co. is better than 25% of plumbers.D
25

Reviews for your job

Customers hired Fix & Flow Plumbing Co. for 8 kinds of job.

Fix & Flow Plumbing Co. for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Sump pump repair”

★★★★★ John · 3 months ago

Never fun to replace a pump, but as always they came out quick, got the part same day and left my house clean. Highly recommend.

Paid $2,000+Reasonable priceSump pump repairSump pump installation
★★★★★ Townson · 6 months ago

They came the same day I called them, very knowledgeable, nice, and quick. Highly recommend.

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionSump pump repair
★★★★★ Natasha · 9 months ago

Fix & Flow originally came through to assess why our toilets stopped flushing. They located the issue with this old house (1961), explained the problems and the solution to us. We set an appointment, they arrived on time, and took care of everything in one day! It was a major septic tank issue and pipe collapse.…

Toilet repairGarbage disposal installationDrain cleaning
★★★★★ Carrie · Edited 11 months ago

We have used many different plumbing companies and our experience with this one was outstanding from the beginning of making an appt to when the tech, Bryan, came to fix our issue. They came out the same day too as our toilets were not flushing. Highly recommend! Would also like to add that they did not try to…

Plumbing pipe repairSump pump repairService not listed
★★★★★ George · Edited 3 years ago

This was my third time using Fix & Flow and you are still the most organized, professional, efficient contractors of any variety that I have ever delt with. Love you guys!

Plumbing leak repairSump pump installationSump pump repair

Price

$930+94% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 68%Overpriced 7%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection104$124–$656
Plumbing pipe repair100$366–$1.2k
Toilet repair83$227–$618
Faucet repair61$208–$611
Drain cleaning47$176–$580
Faucet installation44$321–$1.1k
Plumbing leak repair43$295–$1.1k
Water heater installation40$1.2k–$2.4k

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