Experts Reviews · Company report
Fix Auto Palmdale logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty60−4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Fix Auto Palmdale

Palmdale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #264Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 439 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fix Auto Palmdale is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fix Auto Palmdale is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fix Auto Palmdale is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fix Auto Palmdale is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fix Auto Palmdale is better than 60% of auto repair shops.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fix Auto Palmdale is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Fix Auto Palmdale for 5 kinds of job.

Fix Auto Palmdale for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.173
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 173 Google reviews tagged “Body & Trim” · showing 20

Destiny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

⭐⭐⭐⭐⭐ Fix Auto in Palmdale did an absolutely amazing job on my car! I couldn’t be happier with the results. The quality of the work was excellent, my car looks fantastic, and the attention to detail really stood out. The team did a wonderful job, and I truly appreciate the care and effort they put into making my…

Reasonable priceBody & Trim
RudyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Great work, informative along the way and really nice lobby compared to other buildings in the area.

Not surePaintingBody & Trim
Your3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing staff!! JJ and everyone in there is freaking wonderful and super helpful. If you're questioning if you should come here or not, this is your sign to do it!

Great priceBody & TrimService not listed
Evelyng3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Front desk ladies make you feel welcoming. JJ handles everything smoothly made my experience stress free and keep me up to date with my car so professional. I would recommend 💯.

Customer photo from Evelyng's reviewCustomer photo from Evelyng's reviewCustomer photo from Evelyng's reviewCustomer photo from Evelyng's review
PaintingBody & Trim
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This was such a good experience. The people are so nice and friendly. Their work was very good. They kept me informed throughout and were finished earlier than they expected. The manager stayed after hours so I could get my car! No one wants to have body work done on their car, but if the need arises, this is the place to go.

Reasonable pricePaintingBody & Trim
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and friendly! This is the third time I’ve had my vehicle fixed at fix auto and each time they have exceeded my expectations.

Not surePaintingBody & Trim
DeannaLocal Guide · 302 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Referred here by my insurance company and it went great! JJ took great care of my SUV! Great customer service all around!

Reasonable priceBody & Trim
TRACY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service

Great priceBody & Trim
SilviaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I recommend this shop, they work very good

Reasonable priceBody & Trim
Todd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Good quality work, was not timely, probably due to being a European car. Good people

Not surePaintingBody & Trim
zion6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My car had front end damage and I took it to Fix auto. The professional, Friendly and helpful staff Was great! My car came back in a reasonable amount of time and looked wonderful. I would definitely recommend Fix auto Palmdale for auto body repairs!

Reasonable pricePaintingBody & Trim
Kim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I originally brought my car to Fix Auto Palmdale after an accident, and the repair looked great. About a year later, the paint began cracking. When I returned the car to access the lifetime warranty, I was told the bumper had likely been hit, even though I knew it hadn't. I ended up filing a comprehensive claim and…

Great pricePaintingBody & Trim
Sheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

⭐⭐⭐⭐⭐ I can’t say enough good things about Fix Auto. After my accident, I was absolutely devastated — especially because my Tesla Model Y was still new. From the very beginning, their team made the entire experience so much easier. Everyone was incredibly friendly, responsive, and professional. They kept me…

Great priceBody & Trim
Sunil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The team was awesome!! Front desk was friendly kept in the loop at all time of all updates.. they took care of the car as theirs.

Great priceBody & Trim
Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing work thank you so much!!

PaintingBody & Trim
Teanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service. Great quality of work

Great priceBody & TrimService not listed
ROBERT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This company does great work in a timely manner, it was a pleasure working with their friendly and knowledgeable staff and I would definitely recommend this company for auto repair needs...

Reasonable pricePaintingBody & Trim
Cassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

JJ is the Besttt

Not surePaintingBody & Trim
GaryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

J. J. Gonzales was excellent, very knowledgeable and made it easy for you to understand.

Steering & suspension repairBody & Trim
Keith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I brought my Lexus in after it was rear ended. They did a great job keeping me informed of their progress and actually finished 5 days before the estimated completion date. I got my car back clean inside and out and looking just like new.

Great priceBody & Trim

Show more body & trim reviews (153 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 40%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim173—
Painting109—
Steering & suspension repair19—
Tires13—
Exhaust2—

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