How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty60−4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREFix Auto Palmdale
Palmdale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #264Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 439 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Fix Auto Palmdale for 5 kinds of job.
Fix Auto Palmdale for body & trim
Clear ✕All 173 Google reviews tagged “Body & Trim” · showing 100
⭐⭐⭐⭐⭐ Fix Auto in Palmdale did an absolutely amazing job on my car! I couldn’t be happier with the results. The quality of the work was excellent, my car looks fantastic, and the attention to detail really stood out. The team did a wonderful job, and I truly appreciate the care and effort they put into making my…
Great work, informative along the way and really nice lobby compared to other buildings in the area.
Amazing staff!! JJ and everyone in there is freaking wonderful and super helpful. If you're questioning if you should come here or not, this is your sign to do it!
Front desk ladies make you feel welcoming. JJ handles everything smoothly made my experience stress free and keep me up to date with my car so professional. I would recommend 💯.
This was such a good experience. The people are so nice and friendly. Their work was very good. They kept me informed throughout and were finished earlier than they expected. The manager stayed after hours so I could get my car! No one wants to have body work done on their car, but if the need arises, this is the place to go.
Very professional and friendly! This is the third time I’ve had my vehicle fixed at fix auto and each time they have exceeded my expectations.
Referred here by my insurance company and it went great! JJ took great care of my SUV! Great customer service all around!
Great customer service
I recommend this shop, they work very good
Good quality work, was not timely, probably due to being a European car. Good people
My car had front end damage and I took it to Fix auto. The professional, Friendly and helpful staff Was great! My car came back in a reasonable amount of time and looked wonderful. I would definitely recommend Fix auto Palmdale for auto body repairs!
I originally brought my car to Fix Auto Palmdale after an accident, and the repair looked great. About a year later, the paint began cracking. When I returned the car to access the lifetime warranty, I was told the bumper had likely been hit, even though I knew it hadn't. I ended up filing a comprehensive claim and…
⭐⭐⭐⭐⭐ I can’t say enough good things about Fix Auto. After my accident, I was absolutely devastated — especially because my Tesla Model Y was still new. From the very beginning, their team made the entire experience so much easier. Everyone was incredibly friendly, responsive, and professional. They kept me…
The team was awesome!! Front desk was friendly kept in the loop at all time of all updates.. they took care of the car as theirs.
Amazing work thank you so much!!
Excellent customer service. Great quality of work
This company does great work in a timely manner, it was a pleasure working with their friendly and knowledgeable staff and I would definitely recommend this company for auto repair needs...
JJ is the Besttt
J. J. Gonzales was excellent, very knowledgeable and made it easy for you to understand.
I brought my Lexus in after it was rear ended. They did a great job keeping me informed of their progress and actually finished 5 days before the estimated completion date. I got my car back clean inside and out and looking just like new.
It was very good. The job from my car It was very good They was a wonderful workers I was very happy😁👍👍
trash they didn’t fix my car properly the bumper came undone because they half ass fixed my vehicle
They are quick and efficient.
I recently had my vehicle repaired at fix auto Palmdale. Great experience from start to finish. The staff made the process flawless, great communication, explain all procedures in terms I understood and I got my vehicle 2 day's before my initial completion day. Would recommend using this shop for any repairs you need on your vehicle.
Great down to earth service and they worked with me on paying my deductible, no other body shop even cared :)
Everyone here was kind and efficient with the work being done, timelines and updates.
Fix Auto did a great job on the repair for my Tesla. JJ, Jenel, Mateo all friendly + communicative. Highly recommend
Was very good excellent work
This place it's the worst I ever had take my car to get fixed. If you can avoid it do it. They never finish the repair but they did charge insurance for the hole thing. They are not honest. Good luck if you take your car the get fixed there. DON'T DO IT.
Love working with the staff here. I will not take my Tesla anywhere else.
I had a great experience They were professional and knowledgeable We will be going back to have them do some other work on our truck
Completely effortless on my part. After a recent accident my vehicle was brought to Fix Auto in Palmdale for repairs. My insurance company listed them as a preferred service provider and would warrantee the work for the life of the car. A ten minute visit was initially all that was required to get things started,…
Very good job
It was an amazing and smooth experience.
Great job and fast service
Great communication and delivered as promised. We received continuous updates as vehicle was being repaired. I would highly recommend
Everyone at Fix was kind and helpful. From dropping off my vehicle and them making sure I got my rental . I got updates on my car’s progress that alleviated my concerns. I was able to pick up my car and drop off my rental at the same time making the process simple. Thank you!
It's really 4.5 rating, leaning to 5 stars. I found a deep scratch inside of the rear door jam. I'm sure they'll fix it, but, it's Saturday right now. People working here are courteous and more than willing to help satisfy the customer. I recommend!
The receptionist was very professional and courteous the work was great
Fix auto is professional at their work and kept me in the loop of my repairs. This is my go to spot when I'm in need of repairs. Mateo and Carlos are the Best, make sure to ask for them when in need or repairs. They will take care of you for sure.
The staff was professional and personable. They did an amazing job with my car.
I left feeling completely satisfied with the work that was performed on my vehicle. The shop went above and beyond to ensure I was kept up to date with the work being done at every stage in the process. I was very impressed. Highly recommend this shop!
Great customer service and excellent job
Above and beyond expectation. Excellent quality and service.
Great quality work body shop in West Palmdale my vehicle was fixed on time definitely recommend this business to anyone looking to repair their vehicle.
Although it was unfortunate I had to repair my car, FixAuto and all the helpful staff made the experience easy and efficient. Would definitely recommend to anyone who needs to fix their car.
Fix Auto Palmdale did an excellent job in repairing my vehicle following a minor rear-end accident. David went above and beyond to ensure my satisfaction with the completed work, and organizing the pickup of my vehicle. They sent automated updates all throughout the process. David called with personal updates as…
Daniel treated me very well and took care of my car quickly and I am quite happy.
Fix Auto makes the auto repair process easy-peasy! Friendly and knowledgeable staff. I was informed of all details and received timely updates along the way. Great service all around. Thank you, Beatriz! 😊
First time using Fix Auto people was professional informative and the work was excellent no complaints
Great customer service. David was very professional. My car was ready a day early. Body and paint job excellent. This was the second time I used FIX. I recommend them any day
Juan is excellent , my repair process was very simple with his support. Thank you Juan
The work is very very good truck looks like new
Amazing staff! Very professional, nice, communicative, and accommodating! Highly recommend
When I took my vehicle to this shop everything started off really good. The receptionist Alicia was very helpful and great at her job. My car took 40 days to repair and David kept reassuring me they were almost done. When I saw that the color wasn’t a true match, David was very positive and reassuring saying it…
Fix Auto Palmdale was very good . I was pleased with the work that was comopleted on my car . My adjustor David was very prompt and up front with the process and as well the delivery date. I had a horrible experience with a different body shop and i read reviews for Fix Auto and decided to take my car there and I do not regret the choice I made.
They were super responsive, communicative, transparent, and did an amazing job repairing my vehicle. I would definitely recommend. Thank you guys!
Great experience. Car looked brand new.
Best body shop I have ever been to, customer service was beyond great
So glad Mike and his crew were able to take care of my truck, definitely went above and beyond to make sure everything was perfect for, will definitely recommend to all my friends.
Had to get my car fixed after ann accident in early February. The employees were very informative and made it super easy to get everything scheduled. I was kept up to date the entire time they had my car. Picked my car up yesterday and it looks amazing!
Great service, will be bring my other vehicles here.
The employees at fix auto were absolutely amazing! Juan was my repair consultant who was communicative and went out to his way to explain things. , Patty and Alicia working the desk and phones were kind, friendly, and went out of their way to accommodate me. The repairs were done perfectly, and my car was ready on time.
I have nothing but praise and good things to say about this shop. They did excellent work on my car looks like new ,and finished one week earlier than promised. The employees there are pleasant and efficient.
Amazing people and amazing costumer service 👍
It’s unfortunate that Fix Auto in Palmdale had to see me twice the year of 2022.. but I’m grateful to have had such an amazing service both times. Alicia and Daniel are very informative and helpful every step of the way, constantly assuring you leaving you without questions or worry. My Lexus looks brand new and it…
Finder bender collision repair
I had a great experience with Fix Auto Palmdale. All of the staff were welcoming and very helpful.
The staff is amazing their customer service is outstanding. They are knowledgeable and kept me updated. Thank you to Alicia and Daniel
Everyone I dealt with was very pleasant and helpful. My car looks great!
Great work! Customer service was amazing. Daniel and the rest of their team went above and beyond to meet my expectations I will definitely recommend and will return for future service when needed.
Had a great experience at Fix Auto very friendly staff and great work on my car, it looks pretty much brand new thanks to the hard working crew at fix auto got my vehicle back fast and they kept me up to date every step of the way.
Great experience and Professional work . I will definitely recommend!!
Very good service , patty is the best, you are lucky to have her , if you ask me , she needs a raise
Very friendly and quick kept me advised at all times on the status of my car
Great team, very knowledgeable and the work performed was great.
Amazing customer service and work, thank you again!
Wow Perfect pearl color match on my Tesla. My car drives and feels brand new, Im amazed. They charged my car and cleaned the interior. Juan went above and beyond to get my car out asap. Thank you
I love this place the people was so friendly and the customer service was awesome. They explain everything and gave me updates on everything. They made me feel extremely comfortable. They did a beautiful job on my car. I give this place 10 stars and recommendations to all in need of repair.
The Fix auto team was incredibly helpful in walking me through the repairs process. They did an excellent job with all repairs and the quality exceeded all expectations.
I trusted my brand new truck to Fix Auto for some tailgate work from a small accident. They did an amazing job for half the price I thought it would be. I am a return customer and will continue to give Fix Auto referrals to anyone I know. Thanks Fix Auto for another job very well done 👍
A little hard to find, back side of the last building on La Quinta. Met by Alisha and Edgar who were polite and friendly. Came in for an estimate on minor trim repair. They fixed it on the spot. I enjoyed a cold water and comfy couch while I waited. I did have the replacement part with me but so glad I didn’t…
I used this shop to get my car fixed after being in a car accident. The team did a great job. From getting all paperwork taken care of with Alicia from the start to having Edgar inspect my car and notifying me of what the damages were and providing me with an accurate time timeline of when my car would be fixed. I…
Despite some inconveniences that were out of their hands, I received great service from Alicia and Lonnie. I would definitely recommend them to anyone who needs work done on their car.
Great auto body shop, did excellent work on my car , Customer service was great, no doubt about it, will be a returning Customer!!
Lonnie and the Staff was great and they kept me informed with what was going on with my car..I would recommend them to anyone!!..Great Job..KEEP UP THE GREAT WORK!
Thank you for being fast, efficient and professional. The turn around time was shorter than expected. Will definitely come back again and would definitely recommend everyone to choose Fix Auto!
Customer service was excellent. Very friendly. We were not shuffled around from one person to another.
From drop off to pick up, everyone at Fix Auto was personable, transparent and kept me up to date on what was happening with my car and when it would be completed. I’ve had nothing but a wonderful experience and will definitely come back if I ever need anything fixed on my car again. Thank you!!
Had my vehicle sent here after an accident, the staff is really nice and helpful. Needed a new bumper and the color match and fitment was perfect, they did a couple of other repairs that were good as well. Overall satisfied with their work on my vehicle. 5/5
I had to bring my car in because someone hit it parked on the side of the road. Bumper, hood, headlights, all messed up or broken, even the fenders were out of place. They fixed it up good as new. They even went as far as to get the custom emblem I put on the bumper prior to the accident. Everyone here was great…
The fastest experience I’ve ever had with any auto body shop to date. As an accident magnet I feel like I will always choose fix-auto from the first step through their door to the last step out walking around my completed vehicle was phenomenal I can’t leave a more honest a true review I will continue to use fix…
Everyone was extremely helpful and professional. What I thought would be a complicated situation they made it completely stress free including my transition to a rental while repairs were made. I was even shocked I made it to work on time for both drop off & pick up! Definitely an amazing team. HUGE thanks to…
Staff friendly and helpful, work was very nice
They were very friendly and professional. My car was done a week early, but I have to return it per their request to finish rubbing out the paint. However, we did discover that they didn't attach the window shade properly so they will need to redo that, as well, when I return it. But all in all, they were great.
Jose was awesome he communicated the whole time. He made sure my Armada was given back to me just like it was before my accident. I recommend using Fix Auto, great customer service, friendly, honest, and most of all I am a satisfied as customer.
Jose and the entire staff were amazing. They communicated through the whole process. We were told 7 business days and our truck was ready 2 days early. They had it detailed inside as well!!! Our 2020 chevy Silverado looks better than it did when we bought it!!! I would definitely recommend Fix Auto Palmdale!!!
The staff was very friendly and professional! They will go out of their way to make sure you are comfortable and aware of the steps they take to fix your vehicle. They strive and achieve customer satisfaction! If I could give 6 stars. I would definitely recommend!!!
Very professional and they did a good job and got my car on the date they promised. It was worth the price paid.
Really professional and quick service got my car back within a week and it looked brand new.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 173 | — |
| Painting | 109 | — |
| Steering & suspension repair | 19 | — |
| Tires | 13 | — |
| Exhaust | 2 | — |











