How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty60−4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREFix Auto Palmdale
Palmdale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #264Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 439 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Fix Auto Palmdale for 5 kinds of job.
Fix Auto Palmdale for painting
Clear ✕All 109 Google reviews tagged “Painting” · showing 100
Great work, informative along the way and really nice lobby compared to other buildings in the area.
Front desk ladies make you feel welcoming. JJ handles everything smoothly made my experience stress free and keep me up to date with my car so professional. I would recommend 💯.
This was such a good experience. The people are so nice and friendly. Their work was very good. They kept me informed throughout and were finished earlier than they expected. The manager stayed after hours so I could get my car! No one wants to have body work done on their car, but if the need arises, this is the place to go.
Very professional and friendly! This is the third time I’ve had my vehicle fixed at fix auto and each time they have exceeded my expectations.
Good quality work, was not timely, probably due to being a European car. Good people
My car had front end damage and I took it to Fix auto. The professional, Friendly and helpful staff Was great! My car came back in a reasonable amount of time and looked wonderful. I would definitely recommend Fix auto Palmdale for auto body repairs!
I originally brought my car to Fix Auto Palmdale after an accident, and the repair looked great. About a year later, the paint began cracking. When I returned the car to access the lifetime warranty, I was told the bumper had likely been hit, even though I knew it hadn't. I ended up filing a comprehensive claim and…
Did great work, friendly staff, communication as far as where they were with the repairs could have been better. That's was my only issue.
Amazing work thank you so much!!
This company does great work in a timely manner, it was a pleasure working with their friendly and knowledgeable staff and I would definitely recommend this company for auto repair needs...
JJ is the Besttt
They are quick and efficient.
I recently had my vehicle repaired at fix auto Palmdale. Great experience from start to finish. The staff made the process flawless, great communication, explain all procedures in terms I understood and I got my vehicle 2 day's before my initial completion day. Would recommend using this shop for any repairs you need on your vehicle.
Great down to earth service and they worked with me on paying my deductible, no other body shop even cared :)
Fix Auto did a great job on the repair for my Tesla. JJ, Jenel, Mateo all friendly + communicative. Highly recommend
Was very good excellent work
Completely effortless on my part. After a recent accident my vehicle was brought to Fix Auto in Palmdale for repairs. My insurance company listed them as a preferred service provider and would warrantee the work for the life of the car. A ten minute visit was initially all that was required to get things started,…
Very good job
Great communication and delivered as promised. We received continuous updates as vehicle was being repaired. I would highly recommend
It's really 4.5 rating, leaning to 5 stars. I found a deep scratch inside of the rear door jam. I'm sure they'll fix it, but, it's Saturday right now. People working here are courteous and more than willing to help satisfy the customer. I recommend!
The service was great. The staff are very professional and courteous. I was amazed with the service they provided. I told all my coworkers about it. I strongly recommend them.
Fix auto is professional at their work and kept me in the loop of my repairs. This is my go to spot when I'm in need of repairs. Mateo and Carlos are the Best, make sure to ask for them when in need or repairs. They will take care of you for sure.
The staff was professional and personable. They did an amazing job with my car.
I left feeling completely satisfied with the work that was performed on my vehicle. The shop went above and beyond to ensure I was kept up to date with the work being done at every stage in the process. I was very impressed. Highly recommend this shop!
Outstanding customer service and quality work performed
Above and beyond expectation. Excellent quality and service.
Fix Auto Palmdale did an excellent job in repairing my vehicle following a minor rear-end accident. David went above and beyond to ensure my satisfaction with the completed work, and organizing the pickup of my vehicle. They sent automated updates all throughout the process. David called with personal updates as…
First time using Fix Auto people was professional informative and the work was excellent no complaints
Great customer service. David was very professional. My car was ready a day early. Body and paint job excellent. This was the second time I used FIX. I recommend them any day
Juan is excellent , my repair process was very simple with his support. Thank you Juan
The work is very very good truck looks like new
When I took my vehicle to this shop everything started off really good. The receptionist Alicia was very helpful and great at her job. My car took 40 days to repair and David kept reassuring me they were almost done. When I saw that the color wasn’t a true match, David was very positive and reassuring saying it…
They were super responsive, communicative, transparent, and did an amazing job repairing my vehicle. I would definitely recommend. Thank you guys!
Great experience. Car looked brand new.
Best body shop I have ever been to, customer service was beyond great
I had small dents and hail damage. Not only did they not paint the car, they did paintless dent repair, and did not fix all the tiny dents. Found some dents when I picked it up. But they charged my insurance 10,000.00 dollars. In my opinion they defrauded my insurance agency. Didn't repair all the dents and were…
So glad Mike and his crew were able to take care of my truck, definitely went above and beyond to make sure everything was perfect for, will definitely recommend to all my friends.
Had to get my car fixed after ann accident in early February. The employees were very informative and made it super easy to get everything scheduled. I was kept up to date the entire time they had my car. Picked my car up yesterday and it looks amazing!
Great service, will be bring my other vehicles here.
Great customer service, very satisfied. Staff was very helpful and professional. I highly recommend Fix Auto to anyone.
I have nothing but praise and good things to say about this shop. They did excellent work on my car looks like new ,and finished one week earlier than promised. The employees there are pleasant and efficient.
Everyone I dealt with was very pleasant and helpful. My car looks great!
Had a great experience at Fix Auto very friendly staff and great work on my car, it looks pretty much brand new thanks to the hard working crew at fix auto got my vehicle back fast and they kept me up to date every step of the way.
Very good service , patty is the best, you are lucky to have her , if you ask me , she needs a raise
Great team, very knowledgeable and the work performed was great.
Amazing customer service and work, thank you again!
I love this place the people was so friendly and the customer service was awesome. They explain everything and gave me updates on everything. They made me feel extremely comfortable. They did a beautiful job on my car. I give this place 10 stars and recommendations to all in need of repair.
The Fix auto team was incredibly helpful in walking me through the repairs process. They did an excellent job with all repairs and the quality exceeded all expectations.
I trusted my brand new truck to Fix Auto for some tailgate work from a small accident. They did an amazing job for half the price I thought it would be. I am a return customer and will continue to give Fix Auto referrals to anyone I know. Thanks Fix Auto for another job very well done 👍
I used this shop to get my car fixed after being in a car accident. The team did a great job. From getting all paperwork taken care of with Alicia from the start to having Edgar inspect my car and notifying me of what the damages were and providing me with an accurate time timeline of when my car would be fixed. I…
Despite some inconveniences that were out of their hands, I received great service from Alicia and Lonnie. I would definitely recommend them to anyone who needs work done on their car.
Great auto body shop, did excellent work on my car , Customer service was great, no doubt about it, will be a returning Customer!!
We were treated by all members of the staff very professionally.
Thank you for being fast, efficient and professional. The turn around time was shorter than expected. Will definitely come back again and would definitely recommend everyone to choose Fix Auto!
From drop off to pick up, everyone at Fix Auto was personable, transparent and kept me up to date on what was happening with my car and when it would be completed. I’ve had nothing but a wonderful experience and will definitely come back if I ever need anything fixed on my car again. Thank you!!
Had my vehicle sent here after an accident, the staff is really nice and helpful. Needed a new bumper and the color match and fitment was perfect, they did a couple of other repairs that were good as well. Overall satisfied with their work on my vehicle. 5/5
I had to bring my car in because someone hit it parked on the side of the road. Bumper, hood, headlights, all messed up or broken, even the fenders were out of place. They fixed it up good as new. They even went as far as to get the custom emblem I put on the bumper prior to the accident. Everyone here was great…
Everyone was extremely helpful and professional. What I thought would be a complicated situation they made it completely stress free including my transition to a rental while repairs were made. I was even shocked I made it to work on time for both drop off & pick up! Definitely an amazing team. HUGE thanks to…
They were very friendly and professional. My car was done a week early, but I have to return it per their request to finish rubbing out the paint. However, we did discover that they didn't attach the window shade properly so they will need to redo that, as well, when I return it. But all in all, they were great.
Jose was awesome he communicated the whole time. He made sure my Armada was given back to me just like it was before my accident. I recommend using Fix Auto, great customer service, friendly, honest, and most of all I am a satisfied as customer.
Very professional and they did a good job and got my car on the date they promised. It was worth the price paid.
Really professional and quick service got my car back within a week and it looked brand new.
They were very professional! Had a awesome customer service. I would definitely use them again!
They did an excellent job on my painting is just to beautiful,the people there very nice and make feel you feel ver comfortable they also will work with you if you don't have insurance or don't want to reported to the insurance.they ver proffesionals.i'll definitely go back.To FIX AUTO.GREAT EXPIRIENCE !!!My truck…
Fix auto was absolutely amazing! The customer service and professionalism is exponential!! Jose worked diligently to communicate ever single detail about my vehicle. Fix auto made the repairs so easy. I would highly recommend fix auto. Thank you so much for speedy service!
This is a great place to go if you ever need your car painted or do any body work. The gentleman who walked me out to my car explained the paint shades and how perfect the were going to try to get it too. It came out amazing, like if it drove off a dealer lot. Fix auto also gives you a page with a link to check your…
This is the best place I have been too. My car looks brand new. Angie is sooo nice, very professional, calm and excellent customer service. I am so happy and pleased with their service. I would bight recommend😍😍😍😍
Everyone was so polite. They kept me up to date with the progress. The outcome was amazing. My car lookes brand new. I would definitely recommend their services
On Sunday somebody hit my car by Tuesday Fix auto took in my car and by Friday afternoon it was completed. They kept me updated the whole time and were extremely nice. I felt like family with them and they listened to my concerns that I had and addressed them in a timely and professional manner. I would recommend Fix Auto to anybody!!
Work done on time. Very polite and walked me around vehicle to ensure all work was done. Very helpful and courteous. They were all great on calling us regarding progress on vehicle. Thank you all at Fix Auto
Fix Auto in PALMDALE is my new Auto Body Repair shop. Jose and his crew was able to fix my 2014 Dodge to TIP TOP SHAPE! I was very impressed how Jose and them were able to get EXACT Paint color. They did my Front n Rear Bumper along with both my fenders. He gave me an ETA of when my vehicle will be ready and he blew…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 173 | — |
| Painting | 109 | — |
| Steering & suspension repair | 19 | — |
| Tires | 13 | — |
| Exhaust | 2 | — |
