How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty60−4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREFix Auto Palmdale
Palmdale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #264Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 439 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Fix Auto Palmdale for 5 kinds of job.
Fix Auto Palmdale for steering & suspension repair
Clear ✕All 19 Google reviews tagged “Steering & suspension repair”
J. J. Gonzales was excellent, very knowledgeable and made it easy for you to understand.
Recommended to Fix for Repair of OEM brake systems for a mini Cooper. Have to say that the staff at Fix are superbly qualified to perform the word and gave us excellent service throughout. Fantastic work, great customer, service, and fantastic pricing made us a client for life. You cannot beat their service and…
I recently had my vehicle repaired at fix auto Palmdale. Great experience from start to finish. The staff made the process flawless, great communication, explain all procedures in terms I understood and I got my vehicle 2 day's before my initial completion day. Would recommend using this shop for any repairs you need on your vehicle.
Horrible customer service! Poor communication...the work on the car was great, however I do not think I should have to chose great work or crappy service. I would not recommend, take your car to someplace that does great work AND provide great service.
Completely effortless on my part. After a recent accident my vehicle was brought to Fix Auto in Palmdale for repairs. My insurance company listed them as a preferred service provider and would warrantee the work for the life of the car. A ten minute visit was initially all that was required to get things started,…
Fix auto is professional at their work and kept me in the loop of my repairs. This is my go to spot when I'm in need of repairs. Mateo and Carlos are the Best, make sure to ask for them when in need or repairs. They will take care of you for sure.
When I took my vehicle to this shop everything started off really good. The receptionist Alicia was very helpful and great at her job. My car took 40 days to repair and David kept reassuring me they were almost done. When I saw that the color wasn’t a true match, David was very positive and reassuring saying it…
They were super responsive, communicative, transparent, and did an amazing job repairing my vehicle. I would definitely recommend. Thank you guys!
Very good service , patty is the best, you are lucky to have her , if you ask me , she needs a raise
Had my vehicle sent here after an accident, the staff is really nice and helpful. Needed a new bumper and the color match and fitment was perfect, they did a couple of other repairs that were good as well. Overall satisfied with their work on my vehicle. 5/5
Jose was awesome he communicated the whole time. He made sure my Armada was given back to me just like it was before my accident. I recommend using Fix Auto, great customer service, friendly, honest, and most of all I am a satisfied as customer.
Communication was terrible. They say they would call and no call. They say they would update you on certain days and no update. Got a text saying my car would be done as promised and then I get a call saying it will take two days longer. Not impressed. Thirty minutes before I was to pick up the car they call and…
From the moment we walked int the shop they were very friendly yet professional. Listened to what we were saying about the accidents. Each individually. Looked all over the car to make sure they knew it all. The kept on top of letting us know what stages they were in repairing it. When finished showed us pictures…
Work done on time. Very polite and walked me around vehicle to ensure all work was done. Very helpful and courteous. They were all great on calling us regarding progress on vehicle. Thank you all at Fix Auto
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 173 | — |
| Painting | 109 | — |
| Steering & suspension repair | 19 | — |
| Tires | 13 | — |
| Exhaust | 2 | — |