Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Fix Auto Palmdale logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty60−4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Fix Auto Palmdale

Palmdale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #264Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 439 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fix Auto Palmdale is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fix Auto Palmdale is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fix Auto Palmdale is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fix Auto Palmdale is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fix Auto Palmdale is better than 60% of auto repair shops.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fix Auto Palmdale is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Fix Auto Palmdale for 5 kinds of job.

Fix Auto Palmdale for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Tires”

Bismar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I recently had my vehicle repaired at fix auto Palmdale. Great experience from start to finish. The staff made the process flawless, great communication, explain all procedures in terms I understood and I got my vehicle 2 day's before my initial completion day. Would recommend using this shop for any repairs you need on your vehicle.

Great priceTiresSteering & suspension repairPainting
Hugo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Was very good excellent work

Great priceTiresPaintingBody & Trim
JackLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Completely effortless on my part. After a recent accident my vehicle was brought to Fix Auto in Palmdale for repairs. My insurance company listed them as a preferred service provider and would warrantee the work for the life of the car. A ten minute visit was initially all that was required to get things started,…

TiresSteering & suspension repairPainting
Otto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good job

Reasonable priceTiresPaintingBody & Trim
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fix auto is professional at their work and kept me in the loop of my repairs. This is my go to spot when I'm in need of repairs. Mateo and Carlos are the Best, make sure to ask for them when in need or repairs. They will take care of you for sure.

Great priceTiresSteering & suspension repairPainting
Elvis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Juan is excellent , my repair process was very simple with his support. Thank you Juan

Body & TrimPaintingTires
SandraLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When I took my vehicle to this shop everything started off really good. The receptionist Alicia was very helpful and great at her job. My car took 40 days to repair and David kept reassuring me they were almost done. When I saw that the color wasn’t a true match, David was very positive and reassuring saying it…

Body & TrimPaintingSteering & suspension repair
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good service , patty is the best, you are lucky to have her , if you ask me , she needs a raise

Body & TrimCarburetor cleaningAuto engine diagnostic
TK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had my vehicle sent here after an accident, the staff is really nice and helpful. Needed a new bumper and the color match and fitment was perfect, they did a couple of other repairs that were good as well. Overall satisfied with their work on my vehicle. 5/5

Body & TrimPaintingSteering & suspension repair
ZeruiahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jose was awesome he communicated the whole time. He made sure my Armada was given back to me just like it was before my accident. I recommend using Fix Auto, great customer service, friendly, honest, and most of all I am a satisfied as customer.

Body & TrimPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Brittany10 months ago★★★★★

Rating only, no written review.

Great priceTiresBody & Trim
AlitaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

TiresPaintingBody & Trim
Fermin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBody & TrimPainting+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 40%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim173—
Painting109—
Steering & suspension repair19—
Tires13—
Exhaust2—

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