Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts
Customers frequently praise the deep tissue massage, cupping, and patting therapy for alleviating chronic pain and improving mobility. Positive reviews highlight the provider's knowledge of anatomy and consistent communication regarding comfort levels during sessions. However, negative feedback points to unprofessional behavior, including unsolicited physical contact, aggressive solicitation of tips and reviews, and instances of missed or double-booked appointments.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
391 Google reviews we collected
Phrases our text analysis found in 355 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 355 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…fter cupping and scraping I feel like a brand new man full of energy I recommend that every one with any body pain young or old to go get a tradition…”
“Literally the worst massage I’ve ever received in my entire life, definitely would not recommend and will not return.”
“Vivian was professional and walk me through exactly what to expect.”
“She was super unprofessional and inappropriate and made me feel super uncomfortable.”
“If you’ve been aching, sore, stiff and feeling your body just not being top notch?”
“Horrible experience, first appointment was double booked so I was not seen.”
“If you can deal with a little discomfort it is all worth it 😁”
“In the end, she only did about 15 minutes of massage, charged me for a whole hour, plus charged me half price for cupping and scraping.”
“…being in pain at all, I then asked her to do cupping head to toe and honestly my body haven’t felt better.…”
“I am very thankful she was available for a same day massage.”
“Very good communication on the services she offered & where the location of the pain was.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Fix Body Massage for 2 kinds of job. Pick one to see what they paid and said.
Amazing. My pain was through the roof. One 30 minute session....beaten right out. Will definitely continue to come back
I got my back done a few months ago, just brought my girl and she left knotless lol. 10/10 must recommend. Slightly painful but entirely worth it, trust me.
First time massage and it was exactly what I needed as someone with a physical intensive job! Highly recommend!
Never had a massage, quite as unique as this one. I feel very, very, relaxed. Trust this lady, she will fix your muscles.
I came in feeling weathered and beat down tired sore. And after Shum’s magic I feel powerful lite a no pain after cupping and scraping I feel like a brand new man full of energy I recommend that every one with any body pain young or old to go get a traditional Chinese physical therapy the ancient traditions of…
The best deep tissue massage I ever had. She recommended doing cupping as I’ve never done it before. My muscles were so tight and my blood circulation was terrible. She fixed everything. I’ll definitely be back.
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 5 | $103–$149 |
| Pedicure | 2 | $61–$79 |
4.9 ★★★★★ 391 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing. My pain was through the roof. One 30 minute session....beaten right out. Will definitely continue to come back
I got my back done a few months ago, just brought my girl and she left knotless lol. 10/10 must recommend. Slightly painful but entirely worth it, trust me.
My body was very relaxed after her massage
Tight body now feeling better good job
First time massage and it was exactly what I needed as someone with a physical intensive job! Highly recommend!
Never had a massage, quite as unique as this one. I feel very, very, relaxed. Trust this lady, she will fix your muscles.
Amazing. My back feels brand new! You gotta come try if you have tightness
I came in feeling weathered and beat down tired sore. And after Shum’s magic I feel powerful lite a no pain after cupping and scraping I feel like a brand new man full of energy I recommend that every one with any body pain young or old to go get a traditional Chinese physical therapy the ancient traditions of healing I will be coming back again and if you go you will return as well.
The best deep tissue massage I ever had. She recommended doing cupping as I’ve never done it before. My muscles were so tight and my blood circulation was terrible. She fixed everything. I’ll definitely be back.
Adam, thank you very much for your review I'm so happy that you benefited from the cupping that we did I'm glad that you had the courage to try that I look forward to seeing you next time
Fantastic message and cupping! First time that I cam say ive had cupping that went deep but also didnt hurt :)
Jon thank you very much for your positive review I'm very glad cupping went well for you hope to see you soon
Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts
