Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Fix It Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Fix It Auto Repair

Ames, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 459 Google reviews

📞 Call (515) 232-9967Request a call backWebsite ↗

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fix It Auto Repair is better than 95% of towing services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fix It Auto Repair is better than 94% of towing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fix It Auto Repair is better than —% of towing services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fix It Auto Repair is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fix It Auto Repair is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fix It Auto Repair is better than 84% of towing services.A
84

Reviews for your job

Customers hired Fix It Auto Repair for 8 kinds of job.

Fix It Auto Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Steering & suspension repair”

Eli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been having problems with my vehicle and took it to several different mechanic shops. None of them could get it fixed. I tried Fix It Auto Repair and you better believe they have my business for life! They were able to schedule me according to my schedule and fix the vehicle properly! The communication was…

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

i had a really awesome experience with them, i’ve taken my car twice to the job and they’ve done an amazing job, they are also super clear about what’s wrong and what’s need to be fixed. I totally recommend them!

Reasonable priceSteering & suspension repairBattery
Old2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My wife's car was fixed fast (very appreciated) and the cost was reasonable. Great job! Thank you! These folks are awesome! I had to drop off my '04 f-150 for an unscheduled visit to fix my power steering and 4x4 linkage. They worked it into their schedule and had it done the next day. Very reasonable price once…

Great priceSteering & suspension repairSteering & suspension replacement
Chad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Good customer service in diagnosis of my rear suspension issue with a clear description of repairs with estimated cost. They provide good service at a reasonable price with completion of the the work in a timely manner. I would recommend them for your auto repair needs.

Reasonable priceSteering & suspension repair
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are experts, I have found their services for my vehicles reliable and trustworthy. I have recommended several of my friends and family members to them. Thank you Fix It Auto Repair!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceTire rotations
Jeremiah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been doing business here 15+ years. They’ve always treated me great and have done quality work on all of my vehicles! The guys here are great and have referred many friends and family members.

Auto A/C rechargeAuto A/C replacementAuto brake repair
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used these guys for years and they are fantastic. Quick, reliable and very reasonable prices.

Steering & suspension repair
Wyatt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceTiresSteering & suspension repairGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance46—
Oil change36—
Auto maintenance20—
Auto engine diagnostic18—
Engine repair17—
Tires17—
Brakes12—
Transmission11—

Compare with

Campus Garage logoCampus GarageExperts Score 93Ames · 4.90★Automotive Lift Services logoAutomotive Lift ServicesExperts Score 87Ames · 4.93★Don & Sons Body Shop logoDon & Sons Body ShopExperts Score 74Ames · 4.85★