How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty71−2.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFIX IT FIRST Appliance Repair
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 847 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired FIX IT FIRST Appliance Repair for 8 kinds of job.
FIX IT FIRST Appliance Repair for dryer repair
Clear ✕All 56 Google reviews tagged “Dryer repair” · showing 40
Exceptional service. Malachi went above and beyond to fix the dryer. Will tell everyone about the service provided from Fix It First. If you have any appliance that needs to he fixed, they will take care of it with confidence.
Great, fast service. Tim was very informative, friendly and helpful.
Tim deserves more than 5 stars. He is very knowledgeable, courteous and professional. He always explains what he's doing. I feel confident that my repairs have been completed correctly - unlike the previous service that I had. Fix It 1st does a great job of communicating, especially if there's a delay in getting…
Today I had the privilege of meeting technician Tim as he arrived to work on my dryer. Tim was very professional, helpful, and informative. I appreciate Tim’s work today and would recommend he and Fix It 1st any time based off my personal experience.
Timothy came in with a pleasant attitude. Explained to us what was needed to repair our dryer and went to work repairing it. Also, showed us what we could do to prevent a situation with the dryer.
Tim did a great job! Will definitely request him if service is needed in the future.
Tim was super friendly and knew just what to look for! Highly recommend for service.
Fixed me right up! Great Service.
Fix It 1st Appliance Repair is my go-to shop for all the work I need done. Thea (inside) and King (my tech) are the best. Thea is super responsive with answering calls, working with manufacturers for warranty issues and setting up customer appointments. Our technician King is very professional, stays in touch…
Malichi and King were amazing! Very professional checked everything and repaired it!
Tim and his skilled crew have fixed every appliance in our home. Professional and they get the job done every time! He even took a special request to take a look at a piece of equipment for my business that doesn’t really fall under the appliance category. He totally fixed it the same day I called him!!!! So clutch!…
He was very polite and very kind. He appeared to know exactly what he needed to do and what he was doing. He got the job done quickly and also asked me to check it out. After he left he called to check with me to see if I check the dryer out which I had. I will most definitely use your business again if necessary…
King was a pleasure to have in my home! Very professional!, polite, thoughtful, friendly and extremely efficient!
He was on time, friendly, efficient and immediately diagnosed the problem.
King was fantastic! Very friendly and resolved the dryer issue very quickly! I will absolutely use them in the future and highly recommend using them for repairs!
I told them the age of dryer. 2 times. No problem. 150 later no part available
Tim the technician is very knowledgeable about samsung. He new Wright away what was wrong. Will call Fix it again.
Tim was excellent. Very professional and very honest I had a problem with my dryer he took it apart only to find an old toothbrush jamming in the motor. I was certain the motor was bad and in need of replace meant. He could’ve lied to me and I never would’ve known the difference. But he was honest showed me the…
Great service!!
I requested an appointment and within minutes someone messaged me letting me know I’ll be contacted to schedule an appointment. My service repair guy name was King, and he was great! Repair took an hour or so, maybe even less than that. But he was super quick & friendly! I appreciate the great customer service! I’ll…
Tim was amazing! Very polite and professional!
Responsive and professional. Highly recommended!
I had a full blown construction project going and was in the middle of a work meeting. I literally opened the door and pointed down the stairs. Tim was courteous, professional, fast and thorough. The repair cost was affordable and came with a warranty. Tim graciously gave me advice on how to prevent the problem in…
From initial phone call to final handshake, my expectations were more than met! Excellent service and value. Tim was on time, very professional, and a pleasure to have in my home. Highly recommend, and will definitely use again.
Service technician was very efficient and attentive customer service rep Thea was very patient and helpful as well will highly recommend and use them again in the near future
king was friendly but the dryer is making too much noise as one side wasn’t closed properly. And I don’t know if the motor and blower are powerful enough as clothes were still wet after being dried on medium. Technician needs to come back Technician came back next day and solved the problem. Dryer now working fine.
Kyle was very professional and courteous. Explained what was wrong and repaired timely and fair priced.
Timothy, the service technician who was assigned to repair my dryer, was extremely efficient, knowledgeable, and friendly. He quickly assessed the problem and corrected it in a very timely manner. I was extremely pleased with both the service and quick response from this company and would highly recommend. Thanks again to Timothy for a job well done!
Tim was very informative in what he did and showed me the problem. Very nice and professional man. Def will keep them for future use.
Kyle came and fix the dryer and Made a happy customer ,please with the service,Will call again thank you Kyle
Fix It First was recommended by LG corporate as an authorized repair center. The receptionist, Thea, was so friendly and sweet. She is such a pleasure to talk to. She set up an appointment for two days later to fix my dryer. Every other place I have used was at least a week or two. King came (on time) and looked at…
King was polite & was able to fix our washer & dryer in under 30 minutes! Unlike some other places, he had parts on hand & his own tools with him. Very happy with the work done & actually specifically requested him for the following service to have our dryer fixed.
Great service and knowledgeable
They are truly just a great company to work with. I’d recommend them to everyone and will use them again and again.
The technician was very professional and answered questions asked. I would use FIX IT 1ST again and recommend it's services. My dryer is working much better than before . Bless you all!
Our scheduler, Burdette and our technician, Tim were both a pleasure to deal with. We were apprehensive about having a major repair and were pleasantly surprised that Tim was able to get everything repaired so quickly, efficiently, and completely. Our total experience was beyond satisfactory and the staff was GREAT!
Tim was very pleasant and professional. He did a great job fixing my dryer. He made sure that everything was working properly before he left. My dryer looks like new.
Timothy the repairman is very personable, knowledgeable, and professional. Thea is also very personable and very helpful. Will go to them again if needed.
Kyle, the technician, was very professional, thorough and informative. Burdette & Lanise were very professional, good communicators and efficient.
The technician, Kyle was very professional and polite. Repaired my dryer quickly after a general inspection. He left the laundry area clean...like he was never there! I greatly appreciate the service provided by Fix it First and would recommend them to everyone in need of their services!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 69 | $132–$427 |
| Dryer repair | 56 | $146–$327 |
| Refrigerator repair | 55 | $295–$614 |
| Washing machine repair | 52 | $114–$365 |
| Oven repair | 35 | $271–$536 |
| Dishwasher repair | 34 | $153–$353 |
| Washer/dryer repair | 34 | $137–$360 |
| Stove, cooktop & oven repair | 24 | $196–$453 |
