How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty71−2.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFIX IT FIRST Appliance Repair
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 847 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired FIX IT FIRST Appliance Repair for 8 kinds of job.
FIX IT FIRST Appliance Repair for refrigerator/freezer repair
Clear ✕All 69 Google reviews tagged “Refrigerator/freezer repair” · showing 20
The technician was good and appreciate the service
Fix It Right technician Timothy arrived as scheduled under our All-State Square Trade warranty plan to troubleshoot and service our 2023 GE refrigerator. The water filter element was not engaging/seating into the water filter housing unit. We had tried numerous times prior to calling All-State, with no success. So…
Tim deserves more than 5 stars. He is very knowledgeable, courteous and professional. He always explains what he's doing. I feel confident that my repairs have been completed correctly - unlike the previous service that I had. Fix It 1st does a great job of communicating, especially if there's a delay in getting…
Tim O. was great. Right on time and got the freezer working before he left. Also cleaned up the water and dirt that was underneath the fridge. Great service, highly recommend!
They came out three times and never repaired our refrigerator, which was under warranty. They finally gave up and said they couldn’t repair it. Another service repaired it on the first visit. Horrible experience with Fix It First
Our technician did an amazing job walking us through our issue and explaining some technical aspects of our appliance better. He was extremely knowledgeable and helpful!
Timothy was courteous and knowledgeable. He gave our appliance the attention it needed to extend it's life We recommend this company.
Thank you for repairing my fridge. Tim was our repair tech. He was very informative, diagnosed the issue and fixed the refrigerator in a flash. I would recommend Fix it First to my friends and family!
I’m grateful for the support that Fix it First gave me. The technicians Tim and King were knowledgeable and were able to properly diagnose my fridge issues. The office ladies were also a huge help, they made sure that I had the correct information to give in order to fix my issues. I highly recommend, if you have a…
Tim was great. He took his time, was very methodical and thorough. I wish that everyone took the same pride in their work as he does. If I ever need work on the fridge again, I sure hope Tim is assigned my job. THANK YOU TIM!!!!
Tim did a great job!
Tech was professional and explained the fix that was needed. He arrived on time and made sure things were cleaned afterwards.
Very happy with the repair done to my refrigerator. Was informed condenser was not working and cost involved if I decided to replace it. My refrigerator is cooling better than when I purchased it 6 years ago. Thank you
Tim was on point! He fixed our fridge and oven with ease. He was very friendly and extremely professional. I’ll be recommending this service to everyone I know! Thanks Tim!
My technician Tim found that I had turned the water off to my icemaker.. Instead of charging me for a new part, he just turned the water on I'm so grateful for his honesty, and hes very professional, very knowledgeable as well. Just a fantastic technician, everyone should ask for him.
Tim was great! Kind professional and prompt
He got here, he knew what was wrong and diagnosed it quickly! He had the parts on the truck and installed them quickly! Good experience!😎
Tim Odom was outstanding and very professional!! Very great service and he’s so nice!! Thank you!
King came to fix our SubZero refrigerator that was leaking. He was prompt, neat and courteous. He immediately identified the problem and quickly fixed it. I was use him and Fix It 1st again without any reservations. I hope if I need them again, they will send King!
Incredibly professional and communicated with me at all times during the repair.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 69 | $132–$427 |
| Dryer repair | 56 | $146–$327 |
| Refrigerator repair | 55 | $295–$614 |
| Washing machine repair | 52 | $114–$365 |
| Oven repair | 35 | $271–$536 |
| Dishwasher repair | 34 | $153–$353 |
| Washer/dryer repair | 34 | $137–$360 |
| Stove, cooktop & oven repair | 24 | $196–$453 |
