How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty71−2.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFIX IT FIRST Appliance Repair
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 847 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired FIX IT FIRST Appliance Repair for 8 kinds of job.
FIX IT FIRST Appliance Repair for washing machine repair
Clear ✕All 52 Google reviews tagged “Washing machine repair” · showing 40
Timothy was incredibly kind, professional, and speedy—he is also as strong as two repair persons. We appreciated the skilled service and that he was able to get our family back up and running quickly. Thanks!
Great, fast service. Tim was very informative, friendly and helpful.
Want to go do this very good service very knowledgeable service people especially Timothy and got it done quick and did it right first time no problem thank you
Tim was polite and knowledgeable. I highly recommend!
Tim was phenomenal - kind, patient & even made sure we were as safe as possible before heading out. We will request him in the future if possible!!
Tim was great!! Diagnosed the issue right away and got right to work. Answered all the questions I had for him. Will definitely call again if anything else happens
Very professional and knowledgeable! Would recommend.
Very helpful. Great service!
Fix It 1st Appliance Repair is my go-to shop for all the work I need done. Thea (inside) and King (my tech) are the best. Thea is super responsive with answering calls, working with manufacturers for warranty issues and setting up customer appointments. Our technician King is very professional, stays in touch…
Malichi and King were amazing! Very professional checked everything and repaired it!
Tim and his skilled crew have fixed every appliance in our home. Professional and they get the job done every time! He even took a special request to take a look at a piece of equipment for my business that doesn’t really fall under the appliance category. He totally fixed it the same day I called him!!!! So clutch!…
Very professional
Came put dain pump on washer was done in 20 minutes great service will use again
I called on a Friday needing someone to look at my washing machine since it was showing an error code “LE”. They were able to have a technician come out the next day. Tim was on time, very nice, extremely helpful, and explained everything he was doing. He had my washing machine fixed in less than an hour. I would…
Absolutely recommend this company! Tim was awesome! Very professional, polite & most importantly, honest! My washing machine started dumping water & he got right down on the floor to fix it. Even cleaned up & put my dirty, wet towels in my newly fixed machine when he was done! Customer service was great! They…
Our technician guy Tim was awesome to work with. He knew what he was doing and saved us from having to get a new washer. I highly recommend.
Excellent, professional service from King Rufus, who repaired my Electrolux washer. I will definitely use him for my repairs, in the future!
I requested an appointment and within minutes someone messaged me letting me know I’ll be contacted to schedule an appointment. My service repair guy name was King, and he was great! Repair took an hour or so, maybe even less than that. But he was super quick & friendly! I appreciate the great customer service! I’ll…
Tim was excellent! He was very respectful and made sure to explain everything thoroughly. Very happy with the service!!
I was very impressed with the Technician and staff. They were professional and always looked out for my needs. They main priority was to make sure they fixed my washer. For that I was thankful. So I would like to say thank you. The company always had the customer which myself their priorities. Tim the technician went beyond measure to repair my washer.
Timothy the Technician that repaired my washing machine was very polite and professional. Explained all work to be performed, the cost and completed job in a timely manner. I would recommend this company to all friends and family. Great job Timothy!
Tim was very knowledgeable, professional, and courteous. He was also able to advise me on how to avoid future issues, and keep the washing machine operational.
My positive experience began with great customer service in establishing an appointment. Thea and Burdette were very professional and helpful in establishing my service appointment. My service technician Tim was also very knowledgeable and diagnosed problem right away. No one likes it when their appliance’s…
Repairman Tim diagnosed the problem with the washer immediately. He then contacted personnel as to what parts were needed. After parts were received and Tim returned to install the parts he did the job in a timely manner. He appears very knowledgeable about the product of mine he worked on and had a very personal…
My washer was not working, called my warranty and they sent this horrible person(never did the job). Call my warranty again and they gave me Fix It 1st. This is what you call AMAZING work. I called Fix It 1st and I spoke with this AMAZING representative her name is Thea. I told her my story about my washer, how I…
Kyle did an excellent job. He wore his mask and shoe covers to protect my carpet. He fixed the washer in about 25 minutes. He showed me that the washer was now spinning and draining. Spoke with Burdette in the office... she was very polite and professional and was checking to make sure I was satisfied with the service. Thank you Fix it First!
King was polite & was able to fix our washer & dryer in under 30 minutes! Unlike some other places, he had parts on hand & his own tools with him. Very happy with the work done & actually specifically requested him for the following service to have our dryer fixed.
Commnets:Just finished up repair (12-8-2021). Jay did a great job. He was efficient, knew what he was doing and did an excellent job fixing my LG washer. I will absolutely use Fix It First and Jay again ***** -Bob Rigg When I got home from work, Bob couldn’t stop talking about Jay. He was impressed with the…
My experience with this company is amazing and I don't say that lightly they are professional they arrived ahead of time called before arrival and making the appointment was a very nice experience. The people who work at this company are amazing individuals and the work that was done by King was amazing and…
Tim was very knowledgeable and provided excellent customer service as he thoroughly troubleshooted and rectified the problem with our washing machine.
Burdette in repair customer service was always so helpful. The part was back ordered and she continued to check for it’s availability. King, the service repair person, was great.
Jesus was the guy that came out & he was very polite & knowledgable. He was able to get our washer running again pretty quickly. The lady at the office was really nice & helpful too. Totally use Fix-it First again
I cannot recommend this company for many reasons. I had to contact my warranty company for my clothes washer. They dispatched Fix it First, but they did not respond for two weeks, even after I called them several times. They sent a technician who didn't fix my problem and I had to contact my warranty company again…
What I appreciated and love the most was that an actual person answered the phone. Thea Wesley was kind attentive and went above and beyond to help me after another company was unresponsive for 2 days. My appointment was made next day and I received great service
Jesus and Kyle arrived promptly and conducted themselves in a professional manner. They answered any questions presented. The repair time was less than thirty minutes. I would highly recommend Fix-it-First for those that wish to maintain their appliances. Booking the service was extremely easy and the young lady…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 69 | $132–$427 |
| Dryer repair | 56 | $146–$327 |
| Refrigerator repair | 55 | $295–$614 |
| Washing machine repair | 52 | $114–$365 |
| Oven repair | 35 | $271–$536 |
| Dishwasher repair | 34 | $153–$353 |
| Washer/dryer repair | 34 | $137–$360 |
| Stove, cooktop & oven repair | 24 | $196–$453 |
