How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty94−0.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFix It Guy Appliance Repair Chicago
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 2,545 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fix It Guy Appliance Repair Chicago for 8 kinds of job.
Fix It Guy Appliance Repair Chicago for refrigerator/freezer repair
Clear ✕All 70 Google reviews tagged “Refrigerator/freezer repair” · showing 60
Repairman (Hector ) came and left without ever contacting me -the contact person. I have no idea that he did anything to determine that the refrigerator was no good as he only told the tenants that it couldn’t be repaired. Later over the phone he argued with me about the need to contact the contact person. I won’t…
Technician was professional and explained the situation clearly. Would highly recommend this company.
Prompt and polite!
I called Monday morning with some refrigeratior issues and Robert came over a few hours later. He was very knowledgable and friendly and took care of the issues quickly. The pricing was fair, I would definitely call them again.
Three appliance repairs over the holidays! Patric couldn't have been more helpful -- prompt and professional service from start to finish. I'll keep that old review there and add two more service calls with 5 stars for Patric! Third review! Patric was back today for another appliance, diagnosed the problem…
Gabriel our technician did a great job fixing the issue and was extremely professional and nice. It was very easy to get a service appointment and we appreciated someone answering the phone when we called. This business is highly recommended!
Excellent technology for scheduling/coordination of service calls. Friendly technicians. Used 3x so far.
Using this service second time. Both times they came the same day I called with problems. Fixed the issues. Very professional and on time. They saved my live when my refrigerator was broken. Highly recommended.
Hector was amazing! He immediately recognized the issues with our fridge and microwave! He also went out of his way to show me how to maintain the rest of my kitchen appliances! I will definitely be using them in the future!
We had an issue with our dryer and refrigerator and they were able to repair them quickly at a very fair price. They were upfront about pricing so there was no surprises. Eric was very friendly and knowledgeable. There was great communication regarding the appointment and even a text to let us know they were on their way.
Guy was prompt as well as knowledgeable. He was able to show me what the problem was and how best to rersolve it.
What a wonderful experience- from the first call, to the service , I am so impressed!
Robert was professional, courteous and quickly identified what was wrong with our fridge. He explained what was required to fix it and went over costs as well. Great overall experience.
Jacob was amazing - very knowledgeable, courteous and helpful. The scheduling was a breeze and timely reminders prior to and after the appointment were on point. Highly recommend!!
He arrived on time and let me know exactly what he was doing and then offered to return the following day to check on the refrigerator.
Hector was professional, timely, and very helpful!
Fit It Guy was able to fit me in same day. Great communication prior to the service call; clear and thorough explanations of what was wrong and steps to resolve the issue. Provided detailed repair quote and suggested contacting LG for part to save money. Ultimately, LG covered the repairs, but I will definitely call them for any future service needs.
I’ve used the fix it guy multiple times and they’re great to work with. Very honest and do a great job. Jacob is top notch and a great guy!
Reggie was great. It took a bit to order the replacement part for the fridge but everyone was very responsive when there were delays. Happy with a fixed fridge.
Robert was efficient and honest. I highly recommend!
Bobby and the Fix It Guy team are the best in the biz. Responsive, knowledgeable, excellent communication - about all you can ask for when it comes to appliance service!
Knew exactly what he was doing. Super fast repair.
Hector was very professional and Fix it guarantees the work for 90 days. Love that!
Very friendly and professional. Diagnosed the problem right away. Took a couple of days to order a part, but the problem is fixed. Competitive price.
Have used them 3-4 times for various appliance needs including fridge, dishwasher and latest laundry machine. They’re fast, reliable, and always do the job right first. Prices are slightly on the more expensive side but I can justify it knowing that they’ll show up when they say they will and get it done. Scheduling…
Pat was awesome each time he came out. Very respectful and was very thorough.
Repaired a wine cooler. Friendly and excellent service. Would definitely use again.
Knowledgeable. Efficient and timely. Excellent service
Very knowledge, professional, timely. Easiest experience I have ever had with a home repair service.
Very professional and friendly repair person went out of his way to provide good service. He even scheduled a second visit (which was needed because a part had to be ordered) for his day off so I didn’t have to wait till Monday for competition of the service.
10/10 would use again
I've used Fix It Guy as a rental unit manager for various appliance repair items over the last few months. They've always been timely, communicative, and they've always resolved our issues, from a dryer that did not heat up to a broken burner. Jacob in particular was extremely helpful and went above and beyond to…
Great service every time we need it!
Mr. Fix it Guy knew exactly what was causing the issue he quickly fixed the fridge, he provided great service, very reliable and very professional. We call Mr. Fix it Guy for all our appliances and they deliver great service each and every time!
Justin was awesome! He was able to repair my leaky refrigerator in just under an hour. He was very professional and explained the reason why he was doing everything (I ask a lot of questions. I love to learn about home improvement things). I will definitely be recommending them to all my neighbors.
Miguel came to assess my fridge that has been broken for 3 months. The top half of my fridge/freezer would not keep food cold. The ice machine has been broken for over a year but I learned to live without it. The fridge is 20 years old so I was thinking I would have to replace it entirely. Miguel identified the…
Considerate, Knowledgeable, Quick & Trustworthy. Reggie is their #1 guy.
I thought the entire crew was very accommodating, and that made for a great experience. My refrigerator required a hard to get part, which they sourced, and made sure I was taken care of in a timely manner. From Valerie manning the phones to Bobby W who made the service call quick and efficient, I can't say enough.…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washer/dryer repair | 120 | $137–$360 |
| Washing machine repair | 110 | $114–$365 |
| Dishwasher repair | 102 | $153–$353 |
| Dryer repair | 80 | $146–$327 |
| Refrigerator/freezer repair | 70 | $132–$427 |
| Refrigerator repair | 68 | $295–$614 |
| Oven repair | 40 | $271–$536 |
| Stove & cooktop repair | 26 | $213–$435 |
