Experts Reviews · Company report
FixEm Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

FixEm Appliance Repair

Antioch, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 4.9★ from 233 Google reviews

Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FixEm Appliance Repair is better than 86% of microwave repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FixEm Appliance Repair is better than 79% of microwave repair services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.FixEm Appliance Repair is better than 81% of microwave repair services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.FixEm Appliance Repair is better than 100% of microwave repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FixEm Appliance Repair is better than 100% of microwave repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.FixEm Appliance Repair is better than 100% of microwave repair services.A
100

Reviews for your job

Customers hired FixEm Appliance Repair for 8 kinds of job.

FixEm Appliance Repair for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$144–$352
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 11

All 21 Google reviews tagged “Dishwasher repair” · showing 20

AnnetteLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I appreciated the professionalism exhibited by this company. They communicate very well what to expect, but that said, the price was a bit higher than I expected given the ease of the repair. Xavier was very nice and did a great job. I recommend this company.

Paid $250–300Reasonable priceDishwasher repair
FleurLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician exceeded my expectations. He was professional and clean and knowledgeable of what he was doing

Paid $350–400Dishwasher repairWashing machine repair
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, quality repair with no hassle.

Dishwasher repair
DustinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called and set up an appointment for a leaky dishwasher. They were able to accommodate me the next day. Gabriel was my tech and he was awesome. The company gave me a time window of a couple hours and Gabriel was there right at the beginning. He was able to diagnose the problem immediately, and even discovered a…

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ive used Fix-em twice now. The first time, Nathan and Gabriel did a fantastic job. I needed repair or replacement of a garbage disposal. In addition, the dryer in my newly rented apartment was very loud. They diagnosed both issues quickly. Replaced the disposal and repaired the dryer on-site, same day. They called…

Dishwasher repairDryer repairWashing machine repair+ Punctuality+ Professionalism
Sage4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very pleased with the service provided by the repair person. He utilized his time judiciously and knew what he was doing. He was friendly and efficient. The machines are working GREAT!

Dishwasher repairDryer repairRefrigerator repair
Christl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose came, diagnosed the problems, ordered the parts right from his phone and came back the next week to install them. Very professional and efficient. Now I have a dishwasher as good as new.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Dick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose D of FixEm is the best appliance repairman ever!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hired Jose to fix my dishwasher that wasn't draining and after a diagnosis visit, and ordering of the part needed, he fixed it so quickly I couldn't believe it. If I ever have the need for appliance repair again, I will definitely use FixEm.

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Arlette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician that fixed our dishwasher, Gabriel Bloom, was great! He was very professional, efficient, and courteous. I would definitely use these guys again!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Marcella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nathan F. was responsive, informative and professional. He was able to quickly diagnose the issue and resolve. I highly recommend FixEm for appliance repair.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Claire4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose Rubio came, looked the situation with my 30 year-old Kitchen Aid dishwasher over, diagnosed it, and showed me how to make it work without any need for further repair. So far, so good, the dishwasher is working fine. He was knowledgable, as well as nice, open and friendly, and a pleasure to deal with. In my…

Dishwasher repair
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician knew his way around our Miele dishwasher and diagnosed the problem quickly. He ordered the parts and returned when he received them. He efficiently replaced the old parts that were causing the issue. We now have a functioning dishwasher once again. Thank you

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Iliya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Stay Away from FixEm. Use only certified and manufacture approved repair centers!!! Very Bad Experience. Their technician came to inspect a broken dishwasher showing E15 error. After a quick assessment technician confirmed NO leaks. He then performed 10 min cleanup and reset the error code reassuring that…

Dishwasher repair− Quality− Professionalism
AlexLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose D was knowledgeable, courteous, and did everything he could to ensure our dishwasher was back to proper working order. There were a couple issues he had to come back for but took care of us and made sure we were happy. Would recommend!!!

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Marvin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Leaking dishwasher, quick diagnosis by Jose, rapid repair, great cleanup. Checked out dryer at no additional expense. Excellent customer service.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Jeremy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Responsive, professional, timely, and very informative. Great experience all around!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
David15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Using FixEm was an exemplary experience from start to finish. They responded to my call on the next business day and scheduled an initial diagnostic service call the next day. They ordered the part the same day, it came in a day later, and they scheduled a return visit to install the part the day after that. The…

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

FixEm was thoroughly professional throughout. They came on time, gave an estimate, ordered the parts, and then repaired our Bosch dishwasher. Daniel came on time and did an excellent job. No problems. Very competent company.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Erika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality

Show more dishwasher repair reviews (1 more) →

Price

$309+2% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair24$124–$384
Dishwasher repair21$144–$352
Washer/dryer repair15—
Dryer repair12$251–$409
Refrigerator repair11—
Refrigerator/freezer repair11$175–$390
Stove, cooktop & oven repair7$101–$329
Oven repair4—

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