David Edwards2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks for an easy move Anthony and Brian!
Flexdolly Moving & Storage - Austin
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty91−0.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 78 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 81%
5.0 ★★★★★ 235 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$708typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Flexdolly Moving & Storage - Austin at a glance
Customers frequently praise the company for punctuality, efficient loading, and careful handling of furniture and fragile items. Reviewers note that the team often handles furniture assembly and remains available for last-minute or holiday moves, with many citing fair pricing compared to other local providers. The sole criticism involves a claim of property damage and billing discrepancies, though the owner responds to the vast majority of feedback.
- Google rating: 5.0 out of 5 from 235 reviews (99% five-star).
- Reviews on this page: 235 Google reviews (210 with written comments, 5 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: September 24, 2026.
- Service: Furniture Delivery serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flexdolly Moving & Storage - Austin: 97/100 on this factor. Category median: 92.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flexdolly Moving & Storage - Austin: 95/100 on this factor. Category median: 88.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flexdolly Moving & Storage - Austin: 91/100 on this factor. Category median: 96.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flexdolly Moving & Storage - Austin: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flexdolly Moving & Storage - Austin: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
–
Bar = this company · dark tick = category median.
Star ratings
235 Google reviews we collected
- 5 stars23399%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 210 written reviews
- Praise46197%
- Complaints123%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3100%
- Reasonable00%
- Overpriced00%
- Not sure00%
$708-13% vs typical furniture delivery
Middle half of what 3 customers paid ($608–$823) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response12025%
- Staff & attitude11625%
- Would recommend7917%
- Quality & results7416%
- Price & value4610%
- Communication194%
- Honesty & trust194%
What customers talk about
We read 210 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Came early in the morning and got moving fast right from the start.”
“Best mover in Austin and super professional service.”
“Definitely recommending them to all our friends in the neighborhood.”
“Hard-working and local, I can't recommend them enough.”
“Just moved from South Lamar to Westlake with Flexdolly movers in Austin, and oh my gosh, what an amazing experience!”
“We have moved several times within Westlake and this was the worst.”
“If you are looking for professional and affordable movers in Austin even for small jobs call these movers!”
“From the setup through the move with there was clear communication and excellent customer service.”
“After hearing and reading numerous positive reviews about Flexdolly, I decided to hire them, and I can honestly say the reviews were spot on.”
“We primarily hired them to move our furniture, but they also managed to move all the boxes and stuff we had lying around in the allocated time.”
People customers mention
- Anthony 19 reviews
- Nas 6 reviews
- Ashton 6 reviews
- Brian 5 reviews
- Lawrence 5 reviews
- Movers 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Flexdolly Moving & Storage - Austin for 3 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
These guys kicked ass. Came early in the morning and got moving fast right from the start. Hot as heck out and they didn’t even take a break til the job was done. They were super careful and constantly went the extra mile to protect items. Best movers I’ve experienced in our 4 moves in the last 5 years. L
Paid $500–1,000Great price
Madeline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Flexdolly team moved out entire house in 3 hours. They came with a team of 4 and it took an entire 26 foot truck. We didn’t think it all fit, but they packed the truck incredibly well. Best movers in Austin for sure and customer service was incredible. Definitely recommending them to all our friends in the neighborhood.
Paid $500–1,000Great price
Ruben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Anthony came out and helped a ton with our move. Even when there was a price discrepancy he stayed and helped out. Best mover in Austin and super professional service. They even put everything back together!
Paid $500–1,000Great price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 12 | $569–$1.4k |
| Oversized-item moving | 9 | $135–$556 |
| Moving-related packing | 2 | $415–$1.4k |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 235 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Christian Scarpino3 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys kicked ass. Came early in the morning and got moving fast right from the start. Hot as heck out and they didn’t even take a break til the job was done. They were super careful and constantly went the extra mile to protect items. Best movers I’ve experienced in our 4 moves in the last 5 years. L
- Price assessment: Great price
- Price: $500–1,000
Response from the owner · 2 months ago
Thank you Christian! Four moves in five years means you’ve seen it all, so taking the top spot for you is a huge compliment. That Texas heat does not play around, but the crew takes a ton of pride in pushing through without slowing down or cutting corners on safety. Glad they took great care of your stuff and kept the hustle going from start to finish. Appreciate you taking the time to throw some respect on the team's name, man. Enjoy settling into the new place! — Flexdolly Moving
Madeline Scarpino8 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFlexdolly team moved out entire house in 3 hours. They came with a team of 4 and it took an entire 26 foot truck. We didn’t think it all fit, but they packed the truck incredibly well. Best movers in Austin for sure and customer service was incredible. Definitely recommending them to all our friends in the neighborhood.
- Price assessment: Great price
- Price: $500–1,000
Response from the owner · 2 months ago
Madeline! Knocking out an entire 26-foot truck in three hours is crazy fast the guys seriously have truck Tetris down to a science! It’s always a little nerve-wracking looking at a mountain of boxes and wondering if it's all actually going to fit, so I'm so glad the crew stepped up, made it look easy, and took great care of everything for you. Word-of-mouth in the neighborhood means everything to us, so we really appreciate you spreading the love. Hope you get to kick back and enjoy the new home! — Flexdolly Moving
Ruben C4 reviewsTotal number of Google reviews Ruben has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAnthony came out and helped a ton with our move. Even when there was a price discrepancy he stayed and helped out. Best mover in Austin and super professional service. They even put everything back together!
- Price assessment: Great price
- Price: $500–1,000
Response from the owner · 2 months ago
Thank you so much Ruben! Gotta make sure things are handled right no matter what comes up! Clear communication and actually finishing the job, assembly and all is just how we do things around here. Anthony’s an absolute rockstar, so hearing that he took care of you guys from start to finish is awesome. Appreciate you dropping the love for the team, man. Hope you’re settling into the new spot smoothly! — Flexdolly Moving
David Letunovskiy1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper fast. Thank you
Response from the owner · 11 months ago
Thank you! Glad everything moved along quickly and hassle free. Here for you anytime in Austin. P.S. If you ever need our movers again (or know anyone else who does), don’t forget about our Referral Program for some easy cash! And be sure to follow us on Instagram @flexdollymoving for the latest deals, fun content, and all the updates! Thanks again for choosing Flexdolly Movers in Austin! Flexdolly Austin Moving Company
TODD PHILLIPS8 reviewsTotal number of Google reviews TODD has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome!!
Response from the owner · 11 months ago
Todd, thank you for the 5 stars you made our day. Anytime you need us again in Austin, we’re ready. P.S. If you ever need our movers again (or know anyone else who does), don’t forget about our Referral Program for some easy cash! And be sure to follow us on Instagram @flexdollymoving for the latest deals, fun content, and all the updates! Thanks again for choosing Flexdolly Movers in Austin! Flexdolly Austin Moving Company
Miss Mileena2 reviewsTotal number of Google reviews Miss has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis moving company is fantastic! Professional and a great help, would definitely recommend.
Response from the owner · 11 months ago
Really appreciate the kind words we don’t take that lightly. It’s always our goal to show up like pros, treat your stuff like it’s our own, and make the whole process easier than expected. Thanks for trusting us with your move! P.S. Don’t forget, we’ve got a Referral Program, so you can get paid just for sending people to the right movers (us). Follow us on Instagram @flexdollymoving to see what we’re up to. Behind-the-scenes, new deals, and a few moving memes too. Thanks again for choosing Flexdolly Movers in Austin Flexdolly Austin Moving Company
Anthony MessinaLocal Guide · 107 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google5 stars hands down. Fantastic team even with the crazy weather. Happy to support!
Response from the owner · 3 years ago
Thank you so much Anthony!
Support Team3 reviewsTotal number of Google reviews Support has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for helping our team. The best relationship we’ve built
Response from the owner · a year ago
We appreciate you and the partnership. Helping your team on these Austin projects has been a highlight for us. We’ll keep showing up the same way: clear plan, fast execution, careful handling, zero drama. Here whenever you need a reliable moving partner for office or team moves in Austin. P.S. If you ever need our movers again (or know anyone else who does), don’t forget about our Referral Program for some easy cash! And be sure to follow us on Instagram @flexdollymoving for the latest deals, fun content, and all the updates! Thanks again for choosing Flexdolly Movers in Austin! Flexdolly Austin Moving Company
Jason Day6 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDifficult move today, 3 separate location, lots of heavy stuff. Couldn't have asked for better service and professionalism. Highly recommend and will be using them again in a few weeks to move to our new home
Response from the owner · a year ago
Jason, we really appreciate the kind words and the flexibility. We loved helping with your move, the crew had a blast getting everything where it needed to go and keeping the day calm. Glad the experience matched what we push for on every job. Can’t wait to help you settle into the new home soon. P.S. If you ever need our movers again (or know anyone else who does), don’t forget about our Referral Program for some easy cash! And be sure to follow us on Instagram @flexdollymoving for the latest deals, fun content, and all the updates! Thanks again for choosing Flexdolly Movers in Austin! Flexdolly Austin Moving Company
Business details
- Phone: (512) 774-3300
- Website: flexdolly.com
- Service area: Austin, TX