Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Flooring Butler logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Flooring Butler

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 37 tile contractors · 5.0★ from 466 Google reviews

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Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flooring Butler is better than 97% of tile contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flooring Butler is better than 99% of tile contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flooring Butler is better than 100% of tile contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flooring Butler is better than 100% of tile contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flooring Butler is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flooring Butler is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired Flooring Butler for 8 kinds of job.

Flooring Butler for wood floor sanding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor sanding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Wood floor sanding”

BrianLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job, on-schedule, on-budget. Made my worn-out, pet damaged floor look brand new. I was hoping for “better”, I got “fantastic”.

Reasonable priceFlooring repairFloor refinishingWood floor sanding
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience from start to finish and with everyone along the way.

Reasonable priceTile work installationTile work replacementWood floor sanding
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are very happy with our new floors. We previously had carpet and hardwood flooring. They installed new white oak floors where the carpet was located. We had the entire main floor of our home sanded and re-stained. They look incredible. The communication from start to finish was amazing! We had tons of questions…

Wood floor installationShower refinishingWood floor sanding
KyleLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The entire team at Flooring Butler was great from start to finish. They gave me different options on my wood floor refinish project and were reasonably priced, so we expanded from a sand and refinish to remove and replace in some sections, stitching seams and they did such a great job keeping everything smooth and…

Reasonable priceWood floor installationFloor refinishingWood floor sanding
YairLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick and his team were outstanding from start to finish. He was incredibly diligent, communicative, and clearly passionate about delivering quality work. He walked me through every step, laid out stain samples directly on my floor (including a custom mix), and even contacted the manufacturer to explore more options.…

Great priceStair flooringFloor refinishingWood floor sanding
scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did fantastic work! And ours was one of the trickier flooring project but they came through with flying colors! Our floor is custom and we had an issue where stain was leaking through and they made it right! And then when a closet was missed (it’s a weird out of the way one) they came back and fixed it. I know…

Great priceWood floor installationStair flooringFloor polishing
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Nick and Flooring Butler did an amazing job on our floors. They laced hardwood into existing wood, sanded, stained and finished all within the scheduled time. They listened to our questions and provided good advice. Nick was very responsive to texts and phone calls. The installers and finishers were always on time,…

Floor refinishingWood floor installationWood floor sanding+ Responsiveness+ Professionalism+ Value
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick came the same day to quote the job. He was professional, curteous friendly and had great knowledge for my choices in new wood flooring and tile. He gave me the dates I wanted when I had planned a vacation and was here, on time supervising his excellent team. I cannot begin to say how totally satisfied I am…

Baseboard installationFloor refinishingFloor tile installation+ Responsiveness+ Punctuality+ Quality
Marc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We so appreciated the work that was done. Each person that worked on our home was very skilled at what they did and we are very thrilled with the outcome. Every time we look down we just marvel that these awesome floors are in our house. We thought we knew what color of stain we wanted but the person doing that work…

Carpet installationFloor refinishingStair flooring+ Responsiveness+ Punctuality+ Quality
Quentin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to work with and did a great job!

Floor refinishingWood floor refinishingWood floor restoration+ Responsiveness+ Punctuality+ Quality
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super kind gentleman and very patient with me as I became ill in the middle of the project. They did an exceptional job and very pleased with the results. I would definitely recommend them.

Floor refinishingTile work installationStair flooring+ Responsiveness+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 60%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring38—
Wood floor installation36—
Carpet installation36—
Wood floor refinishing20—
Tile work installation19—
Floor refinishing17—
Wood floor sanding11—
Floor tile installation10—

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