Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
Customers consistently praise the prompt communication, technical expertise, and clear explanations provided during services such as data recovery, hardware upgrades, and virus removal. Many reviewers highlight the willingness of staff to offer free troubleshooting advice or refer clients to other vendors when immediate repairs are not feasible. The high rating reflects a strong emphasis on patience with non-technical users and transparent guidance on repair costs and options.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.
Bar = this company · dark tick = category median.
79 Google reviews we collected
Phrases our text analysis found in 78 written reviews
How often each topic comes up in the written reviews
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super friendly and professional, I will call them first next time I have an issue!”
“Flux got back to me right away, discussed my hard drive issue with me over the phone, and after concluding that they wouldn't have the necessary tools…”
“I would highly recommend him for your computer repair & upgrade needs!”
“The computer is perfect for me, it works like a dream and it was a great price.”
“I explained my problem with my drive and he was up front in saying he probably can't fix this and that it would cost a decent amount to try to.”
“Incredibly responsive, thorough, and a pleasure to work with.”
“While I did not work directly with Jason, he was nice enough to give me a call to let me know about their current lack of availability.”
“I appreciated his honest advice, and even though it ultimately resulted in not needing his services, he was generous with his time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Flux got back to me right away, discussed my hard drive issue with me over the phone, and after concluding that they wouldn't have the necessary tools, gave me detailed instructions on how to solve my problem with another recommended vendor. Super friendly and professional, I will call them first next time I have an issue!
Jason “saved my life” when my computer was hacked. Obviously, very expert in his work. Incredibly responsive, thorough, and a pleasure to work with. I feel lucky to have found him and he has my unreserved recommendation.
Jason helped me without even having me come in. I explained my problem with my drive and he was up front in saying he probably can't fix this and that it would cost a decent amount to try to. This did not stop him from providing a consultation over the phone, however, that ultimately helped me save all but 4 photos…
Jason at Flux Computer was incredibly responsive to helping me get my new Mac up and running. I have a very old laptop that needed to be replaced and all data and photos transferred. Not only did he do the transfer, he also cleaned up a bunch of extra messes I had accumulated. He asks the right questions, has…
I reached out to Jason via email to get some support and advice on upgrading an old computer. He responded promptly via email asking for a phone number and then continued to attempt to contact me despite my not being available when he called the first time. When we spoke, he was so helpful. What I realize that I…
Jason is the guy! He was so helpful and kind. I was fortunate to receive a brief consultation even though I didn’t schedule an appointment(I just arrived). I will be coming to Flux Computer Repair for all my repairs. Thank you Flux👍
5.0 ★★★★★ 79 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Flux got back to me right away, discussed my hard drive issue with me over the phone, and after concluding that they wouldn't have the necessary tools, gave me detailed instructions on how to solve my problem with another recommended vendor. Super friendly and professional, I will call them first next time I have an issue!
Jason “saved my life” when my computer was hacked. Obviously, very expert in his work. Incredibly responsive, thorough, and a pleasure to work with. I feel lucky to have found him and he has my unreserved recommendation.
Jason helped me without even having me come in. I explained my problem with my drive and he was up front in saying he probably can't fix this and that it would cost a decent amount to try to. This did not stop him from providing a consultation over the phone, however, that ultimately helped me save all but 4 photos out of 4000+ from and old iPhone I had backed up. Thank you for the workaround Flux!
Fantastic Ian! I'm so happy my suggested workaround worked so well! Only losing 4 out of 4k is an ideal result :) Thanks for the update and taking the time to leave a review. I really appreciate it!
Jason at Flux Computer was incredibly responsive to helping me get my new Mac up and running. I have a very old laptop that needed to be replaced and all data and photos transferred. Not only did he do the transfer, he also cleaned up a bunch of extra messes I had accumulated. He asks the right questions, has amazing patience with me as a non techie and he handled everything I needed. As a huge bonus, Jason worked over the weekend to meet a tight timeline I had to get my computer before the holiday. Super grateful and I’ll be happy to work with Flux computer again soon!
I reached out to Jason via email to get some support and advice on upgrading an old computer. He responded promptly via email asking for a phone number and then continued to attempt to contact me despite my not being available when he called the first time. When we spoke, he was so helpful. What I realize that I needed and ultimately was open to was advice on whether or not to upgrade my current system or whether or not I needed to start all over. I appreciated his honest advice, and even though it ultimately resulted in not needing his services, he was generous with his time. I’ve been looking for a new go to computer repair person and I think I found him. And my new computer is coming tomorrow!
Jason is the guy! He was so helpful and kind. I was fortunate to receive a brief consultation even though I didn’t schedule an appointment(I just arrived). I will be coming to Flux Computer Repair for all my repairs. Thank you Flux👍
Jason was booked out and couldn't get my computer in for awhile, yet he still called me back to talk about my computer, and walked me through an option that could allow me to fix the issue myself. Very impressed that he went out of his way to give me some free advice when he was so busy.
Free~report
Jason solved my main concern then ticked off a list of other issues. He is clear, concise and moves confidently through remote access. I am completely satisfied with my computer now and will call on him as needed. Thank you Jason!!!!
Even though Flux didn't have availability to help with my laptop repair, Jason provided a recommendation to anther shop and called with a tip to try that got my computer back up and working again ASAP. Really appreciated the customer service, even when I didn't end up being a customer!
Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
