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Fox Towing

Towing service · Tigard, OR · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#120 of 144 towing servicesPosition by Experts Score among all companies we track in this category. · better than 17%
4.7 ★★★★★ 97 Google reviews · 24 photos
92%five-star reviews
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
6.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
Oct 2026latest review

Fox Towing at a glance

Google reviewers rate Fox Towing 4.7 out of 5 based on 97 reviews, frequently highlighting quick response times, professional communication, and fair pricing for services like battery jumps and vehicle transport. While many customers praise the friendly and efficient staff, a recurring criticism in low-star reviews involves drivers displaying aggressive road behavior or rude attitudes. The owner has responded to 27% of the total reviews.

  • Google rating: 4.7 out of 5 from 97 reviews (92% five-star).
  • Reviews on this page: 97 Google reviews (77 with written comments, 8 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Towing Service serving Tigard, Oregon.

Data from Google, last updated November 3, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction75Reliability58Craft & service–Value100Momentum100Replies to reviews42Satisfaction: 75 (median 91)Reliability: 58 (median 87)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 42 (median 69)
Fox TowingTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Towing: 75/100 on this factor. Category median: 91.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Towing: 58/100 on this factor. Category median: 87.C
58
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Towing: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Towing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Towing: 42/100 on this factor. Category median: 69.C
42

Bar = this company · dark tick = category median.

Star ratings

97 Google reviews we collected

  • 5 stars8992%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star77%

Praise vs complaints

Phrases our text analysis found in 77 written reviews

  • Praise12699%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2659%
  • Reasonable1432%
  • Overpriced12%
  • Not sure37%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4334%
  • Speed & response3427%
  • Quality & results1915%
  • Would recommend1310%
  • Honesty & trust76%
  • Communication65%
  • Price & value54%

What customers talk about

We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Got to me and my 71' Ghia in 20min with a very nice flatbed truck.”
  • “Best customer service I’ve had with any tow company they’re fast reliable and take pride in what they do and care for they’re customers.”
  • “Scott just dropped off my Sequoia and did a great job of communicating and unloading the car.”
  • “Nice guy, modern tow truck, highly recommend them if you need a tow.”
  • “Or if you get fun ole Scottie, trust in him and his tow ability!”
  • “Fabulous communication, great service, and friendly people!”
  • “They are always courteous and show up in a reasonable time.”

People customers mention

  • Scott 8 reviews
  • Jaime 4 reviews
  • Jamie 3 reviews
  • Ryan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fox Towing for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best customer service I’ve had with any tow company they’re fast reliable and take pride in what they do and care for they’re customers. Well priced and take pride in what they do.

Customer photo from Brittany's reviewCustomer photo from Brittany's review
Great priceCar towing
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The owner of this tow company is amazing. I recommend using fox towing for everything . The owner has a heart and actually cares about your situation. I will never use another tow company only FOX towing!!! Thank you again Fox towing!!! You guys are the best!

MoniqueLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The gentleman at Fox Towing were great! Got to me and my 71' Ghia in 20min with a very nice flatbed truck. Her battery died and was worried about driving her to the shop so I rode with Scott and we chatted to pass the time. Would 100% recommend them! Thank you for rescuing me and my old gal!

Customer photo from Monique's review
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★

The truck drivers are so rude especially the guy with the black beard with the sunglasses he's name start with Jamie idk ill never use this company again because of him. The way that he talks to customers is very not professional he talks to you like he doesn't want to be there I apologize about this bad review my…

James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We got five star service from the time we called until the time they dropped us off couldn’t get better service anywhere else.

Great priceCar towing
Cody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My mustang wouldn't start and I needed it moved from my old apartment to my new apartment. They responded within 20mins and loaded up my mustang. They are specialized in load cars as well. I was very impressed. Then they jumped the battery on my mustang. They went above and beyond. Thank you Scott, you were an…

Customer photo from Cody's review
Great priceSpecial vehicle towingCar towing

Photos

Customer reviews

4.7 ★★★★★ 97 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brittany Johnson1 reviewTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best customer service I’ve had with any tow company they’re fast reliable and take pride in what they do and care for they’re customers. Well priced and take pride in what they do.

  • Price assessment: Great price
  • Services: Car towing
Andrew Pearson8 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service!

Thomas Hefflinger4 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The owner of this tow company is amazing. I recommend using fox towing for everything . The owner has a heart and actually cares about your situation. I will never use another tow company only FOX towing!!! Thank you again Fox towing!!! You guys are the best!

Monique CheekLocal Guide · 21 reviewsTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The gentleman at Fox Towing were great! Got to me and my 71' Ghia in 20min with a very nice flatbed truck. Her battery died and was worried about driving her to the shop so I rode with Scott and we chatted to pass the time. Would 100% recommend them! Thank you for rescuing me and my old gal!

Tim Dick5 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The truck drivers are so rude especially the guy with the black beard with the sunglasses he's name start with Jamie idk ill never use this company again because of him. The way that he talks to customers is very not professional he talks to you like he doesn't want to be there I apologize about this bad review my reviews are realistic And I want to help my community

Response from the owner · 3 months ago

Sorry to hear about this, can you please elaborate on your experience?

James Hay8 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We got five star service from the time we called until the time they dropped us off couldn’t get better service anywhere else.

  • Price assessment: Great price
  • Services: Car towing
Patrick5 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super cool dude. Prompt and professional

Julie Torres7 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott, great person! Recommend 100%

  • Price assessment: Reasonable price
  • Services: Car towing
Cody Whitley3 reviewsTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mustang wouldn't start and I needed it moved from my old apartment to my new apartment. They responded within 20mins and loaded up my mustang. They are specialized in load cars as well. I was very impressed. Then they jumped the battery on my mustang. They went above and beyond. Thank you Scott, you were an excellent driver and took car of my car very professional.

  • Price assessment: Great price
  • Services: Special vehicle towing, Car towing
Seth Miller1 reviewTotal number of Google reviews Seth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fox Towing, and specifically Jaime, are professionals; gave me the help I needed, really cool dude :) If you need any help with towing matters and what's similar, PLEASE go to them

Fox Towing on Google Maps →

Business details