Terry EaklorLocal Guide · 144 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleL9ve the como and auto department
Franklin County Technical School
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%75+21.2Replies to reviews 8%26+2.1Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 13 vocational & technical schoolsPosition by Experts Score among all companies we track in this category. · better than 17%
4.7 ★★★★★ 30 Google reviews · 12 photos
87%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Franklin County Technical School at a glance
Reviewers praise the automotive and computer departments, noting that classes are engaging and the staff is generally helpful. Recurring themes include the school's role as a social hub for students and the value of its annual vehicle show for alumni. However, lower-rated comments criticize the lack of diversity and point out issues with anti-bullying policies and the quality of the food served on campus.
- Google rating: 4.7 out of 5 from 30 reviews (87% five-star).
- Reviews on this page: 30 Google reviews (13 with written comments, 3 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 11, 2026.
- Service: Vocational School serving Springfield, Massachusetts.
Data from Google, last updated October 29, 2026.
Score profile vs other vocational & technical schools
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Franklin County Technical School: 78/100 on this factor. Category median: 84.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Franklin County Technical School: 75/100 on this factor. Category median: 93.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 83.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Franklin County Technical School: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Franklin County Technical School: 26/100 on this factor. Category median: 51.D
26
Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
- 5 stars2687%
- 4 stars27%
- 3 stars13%
- 2 stars00%
- 1 star13%
Recent reviews
Arlo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Everyone in admin is bad at their job expect the super intendint who’s a cool dude fr
Stosh306Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Graduated in 1997. They have an annual Car/Truck/Tractor/Motorcycle show that I haven't missed yet in the last 12 years. Brings back some good memories of being young.
Plasma13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
The lack of diversity in this school is unmatched in this current climate and times not sure how they manage to even do it tbh, way to go frankkklin tech
Dozen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★
It's okay could stand to be better on the anti bullying part as well as the food could be better of I'm getting a wrap i don't want it all soggy
Photos
Customer reviews
4.7 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Tina YorkLocal Guide · 7 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat school
Bob RueterLocal Guide · 128 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVoting! Went as school was getting out. Doh!
James Edson1 reviewTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlehanging out with my friends is the best and FCTS lets me do that
Joshua Leonovich2 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI basically built a tower of markers.
Arlo3 reviewsTotal number of Google reviews Arlo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone in admin is bad at their job expect the super intendint who’s a cool dude fr
Stosh306Local Guide · 14 reviewsTotal number of Google reviews Stosh306 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGraduated in 1997. They have an annual Car/Truck/Tractor/Motorcycle show that I haven't missed yet in the last 12 years. Brings back some good memories of being young.
Plasma Slug13 reviewsTotal number of Google reviews Plasma has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe lack of diversity in this school is unmatched in this current climate and times not sure how they manage to even do it tbh, way to go frankkklin tech
mr duck Snugfrog1 reviewTotal number of Google reviews mr has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove it missclick sorry
David PrattLocal Guide · 158 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest school around. Staff is wonderful.
Business details
- Address: 82 Industrial Blvd, Turners Falls, MA 01376
- Phone: (413) 863-9561
- Website: fcts.us
- Service area: Springfield, MA