Physical therapy clinic · Oak Park, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%95+26.8Replies to reviews 8%95+7.8Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★430 Google reviews · 21 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the clinic five stars based on four hundred thirty reviews, noting that the owner responds to ninety-nine percent of feedback. Patients frequently praise punctual appointments, clean facilities, free parking, and personalized treatment plans that include home exercises. Staff are described as knowledgeable and communicative, often explaining the rationale behind specific therapies for conditions ranging from knee pain to vestibular issues. The primary criticism involves scheduling difficulties, with one reviewer reporting rude behavior and a lack of available time slots during working hours.
Google rating: 5.0 out of 5 from 430 reviews (99% five-star).
Reviews on this page: 430 Google reviews (409 with written comments, 9 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Physical Therapist serving Oak Park, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Free Body Physical TherapyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Free Body Physical Therapy: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Free Body Physical Therapy: 95/100 on this factor. Category median: 96.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Free Body Physical Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Free Body Physical Therapy: 95/100 on this factor. Category median: 74.A
95
Bar = this company · dark tick = category median.
Star ratings
430 Google reviews we collected
5.0of 5
5 stars42799%
4 stars00%
3 stars10%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 409 written reviews
96%praise
Praise66096%
Complaints314%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude22733%
Would recommend20029%
Communication7911%
Quality & results7110%
Speed & response538%
Honesty & trust487%
Price & value132%
What customers talk about
We read 409 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It involves a 45-minute face-to-face session with Michal—a very kind, friendly person who is fully dedicated to the patient.”
“I recommend this place to anyone needing quality care.”
“I'm so grateful I chose Free Body, and I can't recommend them enough!”
“He really took the time to slow things down and explain as well.”
“…ree Body are absolutely awesome - all are very knowledgeable and do a great job of explaining the why behind the expertise and the goals of a given pr…”
“I used to not be able to do anything without pain and mobility was awful.”
“Having never done PT before, I was anxious going into it, but Michal was so personable and friendly that I immediately felt at ease.”
“A few months later and I am able to get back into walking our dog without problems and slowly have been getting back on my exercise bike.”
“The care, knowledge, and genuine dedication I received made a huge difference in my recovery.”
“I am a volleyball player, and I have had my fair share of injuries over the years.”
People customers mention
Marc121 reviews
Marissa70 reviews
Michal54 reviews
Tyler13 reviews
Vanessa13 reviews
Aubrie12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJaime5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★
Very polite personnel. The appointments are always on time. Clean environment. Free parking.
I’ll recommend it to others.
JJoe8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Free Body Physical Therapy
(Division St.)
Annelisa Maggio'
Goes above and beyond mediocre care!
She's knowledgeable, thoughtful, highly-skilled,
consistent and measured.
Annelisa *doesn't pull punches*
LLupe2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I am in my fourth week of therapy and feel very happy with the treatment I am receiving at Free Body Physical Therapy. It involves a 45-minute face-to-face session with Michal—a very kind, friendly person who is fully dedicated to the patient. The staff are very friendly, office is very clean. Definitely highly recommended.
MMadison9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Sometimes you meet someone in healthcare and just know that they are meant to be in their field, that is Marissa! She is a perfect choice for pelvic floor PT. Her patience, knowledge, openness, relatability, and gentle nature made my treatment go from something I had put off for the better part of a year to…
JJulian2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve had 3 knee surgies and came here on my 3rd recovery. I love all the physical therapist here and they’re all amazing at what they do. My knee feels way better than what it felt a year ago. I definitely recommend coming here!!
EEfrainLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
FreeBody Therphy is Amazing. Having trouble with my knees aching and Dr. MICHAL has been amazing in helping me strengthen my muscle and releasing the ache in my knee. Great customer service from the moment you enter. Front desk etc. You need some physical Therphy have you MD send referral to Free Body Therphy. You won't regret it!!
I saw Mr. Guillen 7 years ago for work related pain in my right knee. Apparently it was stemming from a depressed spinal disc - L3 or L4 I believe. He was very hands on, working my back himself in sessions. He also gave me simple exercises to do at home. After about 5 sessions, it was gone.
Recently, the right knee came back while I was recuperating from a fractured right hip I got playing tennis. I went to the same medical facility that Mr. Guillen was at previously, but he no longer worked there. So I saw the physical therapist who did work there. She gave me some diagrams of exercises to do that were pretty basic. No hands on working on my spine which is the source of the problem. I had no results from the exercises and a followup sessions yielded no results.
So I located Mr. Guillen on the web. He too gave me exercises to do. However, he demonstrated them himself, then had me do them to make sure I got the technique correctly. He filmed it on my phone so I could reference it in the future . He also maniputaled my back muscles with shiatsu-like pressure points. His (literal) hands on approach and the more extensive exercises he gave me had me pain free after two sessions.
I highly recommend him.
R.J. Rem
Response from the owner · 7 months ago
Hi Richard, thank you for sharing your experience. We’re glad Marc could identify the source of your issue and help you get back to being pain-free so quickly. Taking a hands-on, individualized approach is key, and we’re happy that made a difference for you.
J
Jaime Guzman5 reviewsiTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
I am in my fourth week of therapy and feel very happy with the treatment I am receiving at Free Body Physical Therapy. It involves a 45-minute face-to-face session with Michal—a very kind, friendly person who is fully dedicated to the patient. The staff are very friendly, office is very clean. Definitely highly recommended.
M
Madison Gersten9 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Sometimes you meet someone in healthcare and just know that they are meant to be in their field, that is Marissa! She is a perfect choice for pelvic floor PT. Her patience, knowledge, openness, relatability, and gentle nature made my treatment go from something I had put off for the better part of a year to something I looked forward to completing and progressing in.
Response from the owner · 3 weeks ago
Pelvic floor PT is something so many people put off way longer than they should, and the fact that you actually started looking forward to your sessions says everything about Marissa. So glad you found her and that you finally got the care you deserved. Thanks for sharing this Madison!
B
Beatriz Garcia6 reviewsiTotal number of Google reviews Beatriz has written across all businesses on Google Maps, not just this one.
Mi experiencia en Free Body Physical Therapy fue realmente maravillosa, mucho más de lo que podría haber esperado. Una buena amiga me recomendó este lugar después de verme sufrir durante bastante tiempo debido a una fractura por estrés en el tobillo que no había sido tratada. Siempre estaré agradecida por esa recomendación.
Desde el momento en que llegué, me sentí como en casa. El equipo se tomó el tiempo para escuchar mis preocupaciones y evaluar cuidadosamente mi condición. Después de realizarme algunas pruebas, me di cuenta de lo mucho que mi lesión había afectado mi movilidad. Mi tobillo estaba tan rígido que al principio no podía realizar muchos de los ejercicios que me habían indicado.
Después de la primera sesión, sentí un alivio increíble y quedé muy motivada para continuar con mi terapia. Después de unas pocas sesiones de terapia física y acupuntura comencé a notar una gran mejoría. Poco a poco recuperé toda mi fuerza, flexibilidad y rango de movimiento.
A los pocos meses, pude volver a correr y, desde entonces, nunca he vuelto a tener problemas con mi tobillo. La atención, el conocimiento y la verdadera dedicación que recibí hicieron una enorme diferencia en mi recuperación.
Recomiendo este lugar a cualquier persona que necesite atención de calidad. Puedo decir con toda confianza que cuando estás en Free Body Physical Therapy estás en excelentes manos. ❤️
Response from the owner · a month ago
Beatriz, muchas gracias por compartir tu experiencia y por confiar en nuestro equipo. ❤️ Nos alegra muchísimo saber que pudiste recuperar tu fuerza y movilidad, y volver a correr sin problemas en el tobillo. Fue un placer acompañarte durante tu recuperación. ¡Te deseamos lo mejor y que sigas disfrutando de tus carreras!
J
Julian2 reviewsiTotal number of Google reviews Julian has written across all businesses on Google Maps, not just this one.
I’ve had 3 knee surgies and came here on my 3rd recovery. I love all the physical therapist here and they’re all amazing at what they do. My knee feels way better than what it felt a year ago. I definitely recommend coming here!!
Response from the owner · a month ago
Thank you so much, Julian! It means a lot that you trusted our team with your recovery after your third knee surgery. We’re so happy to hear how much better your knee is feeling compared to a year ago. Thank you for the kind words about our team and for recommending Free Body!
E
Efrain SalasLocal Guide · 17 reviewsiTotal number of Google reviews Efrain has written across all businesses on Google Maps, not just this one.
FreeBody Therphy is Amazing. Having trouble with my knees aching and Dr. MICHAL has been amazing in helping me strengthen my muscle and releasing the ache in my knee. Great customer service from the moment you enter. Front desk etc. You need some physical Therphy have you MD send referral to Free Body Therphy. You won't regret it!!
Response from the owner · 7 months ago
Efrain, we really appreciate the energy in this, it made us smile.
Michal will love hearing how much of a difference he’s made with your knee. Strength work and getting that ache to settle down is no small thing.
Also glad the whole experience, from the front desk to your sessions, felt welcoming. That matters to us a lot. Thanks again for sharing this.
Z
Zachary Lyons3 reviewsiTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
5 stars. If I could give them more, I would. I came to Free Body for vestibular physical therapy because I had been experiencing vertigo symptoms for months with little to no answers or direction prior to visiting Free Body and Marissa specifically. My vertigo episodes start with a spinning in my head and build into my vision actually spinning which triggers a loss of balance, dizziness, nausea, vomiting, and generally a spike in my heart rate and body temperature. I spoke to my PCP and multiple specialists like the audiologist and ENT — this route led me to physical therapy with Dr Nemec. Working with her was the first time I truly felt heard and understood in my entire journey from deduction to diagnosis. Now my vertigo is under control and I’m seeing her for shoulder mobility. If you’re looking for a phenomenal PT, look no further!!
Response from the owner · a month ago
Zachary, thank you so much for sharing your experience. We’re so glad Dr. Nemec and the Free Body team could help you find some answers and get your vertigo under control after such a long journey. It means a lot to hear that you felt heard and understood throughout the process. Thank you for trusting us with your care, and now with your shoulder too!
L
Luigui Hipolito4 reviewsiTotal number of Google reviews Luigui has written across all businesses on Google Maps, not just this one.