One day I was in Lowe’s. My confidence was through the roof as I had just watched a YouTube video of a single mom that built her own house with her bare hands. I decided, why couldn’t I, as a fellow single mom, build my own house too? I go to the lumber aisle. Reba McEntire’s “I’m a Survivor” began to play over the speakers. I began humming the familiar tune as I sorted through my options, having honestly no clue what I was looking at. Just as I was about to give up (and just as Reba sang the line, “a single mom who works two jobs, who loves her kids and never stops”) I heard the voice of an angel. I turned to see this young man walking towards me. He was almost glowing and his hair blowing in the wind. But there wasn’t any wind. It was as if he floated straight down from Heaven to be there on aisle 7 at my local Lowe’s right when I needed him. “What are you doing?” He asked me, a mischievous smile on his face. “I’m building a house,” I said back. He chuckled. “No you’re not, you’re buying one. Come with me. I’m a realtor.” And so I went. And the rest, they say, is history. I wasn’t even looking for a house. I was just minding my own business, trying to DIY a home, when somehow I ended up with a realtor. From the moment we met, this man treated me like family. One time I got a paper cut, and before I could even find a Band-Aid, he looked me dead in the eyes and said, “If you need a kidney, it’s yours.” That’s just the kind of guy he is. A little dramatic? Maybe. Generous? Absolutely. During the home buying process, he answered texts faster than my own mother. He somehow knew every answer before I even asked the question. Not entirely sure but I’m convinced he is secretly employed by the FBI. At one point, I casually mentioned I liked a certain neighborhood. Within 17 minutes he had a complete market analysis, the history of every house on the street, the names of three squirrels that lived in the nearest oak tree, and a weather forecast for the next six months. The negotiations were incredible. I watched him walk into a room carrying nothing but confidence and a legal pad, and somehow he walked out with a better deal. I’m still not entirely sure what happened in there. That’s just the Kip effect. Honestly, if this guy told me I needed to buy a lighthouse in Nebraska, I’d probably trust him. He could sell ice to an Eskimo. 10/10. Would absolutely trust him with my next house, my emergency contact information, and apparently one of his kidneys. (Disclaimer: I have not actually accepted the kidney. Yet.) Also, none of that story is true. But Kip is cool and you should use him as your realtor.
Freedom Realty
Freedom Realty at a glance
Customers frequently highlight the agency's friendly, professional staff who provide prompt communication and make the buying or selling process smooth, even for out-of-town clients. The team is noted for being personable and attentive to client needs throughout the transaction. However, low-star reviews criticize the company's policy of changing locks immediately after a tenant's death, which prevents grieving families from retrieving personal belongings.
- Google rating: 4.8 out of 5 from 23 reviews (96% five-star).
- Reviews on this page: 23 Google reviews (14 with written comments).
- Owner responses: the business replied to 17% of reviews.
- Most recent review: August 3, 2026.
- Service: Real Estate Agent serving Sulphur Springs, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other real estate agents
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
- 5 stars2296%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star14%
Praise vs complaints
Phrases our text analysis found in 14 written reviews
- Praise16100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude531%
- Would recommend425%
- Quality & results319%
- Speed & response213%
- Honesty & trust213%
What customers talk about
We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was professional, knowledgeable, and always quick to answer my questions.”
“I highly recommend them to anyone looking for a trustworthy and reliable real estate company.”
“I had an excellent experience working with this realty company from start to finish.”
“We walked into freedom realty blind and Mindy was quick to answer every question.”
“I began humming the familiar tune as I sorted through my options, having honestly no clue what I was looking at.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Love working with everyone here!!! Such a great group of people that make you feel at home!
I had an excellent experience working with this realty company from start to finish. The team was professional, knowledgeable, and always quick to answer my questions. They made the entire buying/selling process smooth and stress-free, keeping me informed every step of the way. Their dedication, attention to detail,…
An absolute fantastic team of great realtors who happen to be great people as well. Always a joy working with them.
Why is it that when someone passes away unexpectedly they must give a 30 day notice then you change the locks. Isn’t there a way to let the family retrieve those belongings? It’s already hard enough to lose a loved one then to put the icing on the cake now there is no “one last smell” or to be able to have those…
My wife and I have zero experience buying. We walked into freedom realty blind and Mindy was quick to answer every question. We took a few weeks to figure out what direction we wanted to go and Mindy never once made us feel like we were any kind of burden, she’s very personable and super helpful. We purchased…
If you are looking for the best realtor take a look at Robin Steven's. She is the nicest person I have ever have worked with. She really knows her stuff when selling a property. Thank you ROBIN for the great work selling my place
Photos
Customer reviews
4.8 ★★★★★ 23 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
A great team that really puts their clients first!
Love everyone here. They make you feel at home.
Absolute BEST of the BEST!!! ⭐⭐⭐⭐⭐
Love working with everyone here!!! Such a great group of people that make you feel at home!
I had an excellent experience working with this realty company from start to finish. The team was professional, knowledgeable, and always quick to answer my questions. They made the entire buying/selling process smooth and stress-free, keeping me informed every step of the way. Their dedication, attention to detail, and commitment to great customer service truly stood out. I highly recommend them to anyone looking for a trustworthy and reliable real estate company. Thank you for making this such a positive experience!
An absolute fantastic team of great realtors who happen to be great people as well. Always a joy working with them.
Thank you so much! We really appreciate the kind words and love working with your team as well. Looking forward to many more smooth closings together!
Why is it that when someone passes away unexpectedly they must give a 30 day notice then you change the locks. Isn’t there a way to let the family retrieve those belongings? It’s already hard enough to lose a loved one then to put the icing on the cake now there is no “one last smell” or to be able to have those physical memories or “this was their favorite thing”
My wife and I have zero experience buying. We walked into freedom realty blind and Mindy was quick to answer every question. We took a few weeks to figure out what direction we wanted to go and Mindy never once made us feel like we were any kind of burden, she’s very personable and super helpful. We purchased some property last week and have been super happy with how the process went. Would highly recommend this company and all of its agents to anyone!
Thanks so much, Scott! We’re happy Mindy took great care of y’all and made the process a good one. We really appreciate the kind words and your recommendation. It means a lot to us!
If you are looking for the best realtor take a look at Robin Steven's. She is the nicest person I have ever have worked with. She really knows her stuff when selling a property. Thank you ROBIN for the great work selling my place
Business details
- Address: 322 Gilmer St, Sulphur Springs, TX 75482
- Phone: (903) 335-8921
- Website: freedomrealtyllc.com
- Service area: Sulphur Springs, TX