POST CONSTRUCTION CLEANING · JACKSONVILLE, FL
Fresh Look Home Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%8+1.2Craft & service 20%94+18.8Value 10%97+9.7Momentum 8%78+6.2Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Fresh Look Home Cleaning

Better than 75% of post construction cleaning · #5 of 20

5.0★337 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Kaleigh · 2 days ago

Trish did an absolutely amazing job cleaning my house! Everything looks beautiful and smells so fresh. She was punctual, incredibly friendly, and so sweet with my dogs and cats. She took the time to walk me through everything she would be doing and made sure I was completely happy with the results before leaving.…

Paid $150–200Great priceStandard cleaning
★★★★★ Tony · a week ago

The cleaning lady was absolutely amazing! Super nice, very respectful, and did a wonderful job! Highly recommended.

Paid $500+Not sureOffice & workplace cleaning
★★★★★ Kayla · a week ago

Trish came to the house for a deep clean. When we booked we requested someone who knew dogs as we have a dog who’s not great with new people. Not only did Trish do AMAZING with our dog, she was very friendly and professional and cleaned the house top to bottom. We could not be happier with the job Trish did on the…

Paid $400–450Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ David · a month ago

Bethany was amazing! Very professional and detailed. Highly recommend her and Fresh Look Home Cleaning!

Paid $250–300Great priceStandard cleaningMoving-related cleaning
★★★★★ M · 3 months ago

Bethany did a beautiful job cleaning our home! She was diligent and paid attention to all the details… This was a move out cleaning and she made sure our home looked great for the renters. We will be keeping Bethany and FLC on our list for our home care needs!

Paid $350–400Great priceMoving-related cleaningDeep clean
★★★★★ Arthur · 6 months ago

The cleaning was top notch and extremely thorough. I believe our cleaners name was Daniella. She made the house feel and look like a brand new home. Planning to call back to setup standard cleanings for the remainder of my lease.

Paid $500+Reasonable priceDeep clean

vs category

Blue = Fresh, grey = post construction cleaning average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 5.00★ (4 reviews)2024-Q3: 5.00★ (36 reviews)2024-Q4: 5.00★ (12 reviews)2025-Q1: 4.56★ (16 reviews)2025-Q2: 4.71★ (24 reviews)2025-Q3: 5.00★ (17 reviews)2025-Q4: 4.94★ (18 reviews)2026-Q1: 5.00★ (5 reviews)2026-Q2: 5.00★ (7 reviews)2026-Q3: 5.00★ (13 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$274-1% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 49%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%8+1.2Craft & service 20%94+18.8Value 10%97+9.7Momentum 8%78+6.2Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
63
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
94
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
97
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
23

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+118 / −0
Professionalism
+114 / −0
Responsiveness
+99 / −0
Punctuality
+94 / −0
Value
+85 / −0

Compare with