POST CONSTRUCTION CLEANING · JACKSONVILLE, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%8+1.2Craft & service 20%94+18.8Value 10%97+9.7Momentum 8%78+6.2Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%8+1.2Craft & service 20%94+18.8Value 10%97+9.7Momentum 8%78+6.2Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREFresh Look Home Cleaning
Better than 75% of post construction cleaning · #5 of 20
5.0★337 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Fresh Look Home Cleaning for mattress cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Mattress cleaning”
★★★★★ McKeel · 1 Google reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago
Serena, is the best. She has a great attitude and makes sure to go the extra mile.
Deep cleanGeneral housekeepingMattress cleaning+ Punctuality+ Quality+ Professionalism
vs category
Blue = Fresh, grey = post construction cleaning average
Rating over time
Price
$274-1% vs typical post construction cleaning
Bar = middle half of what customers paid · gold mark = category median.
Great price 46%Reasonable 49%Overpriced 0%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%8+1.2Craft & service 20%94+18.8Value 10%97+9.7Momentum 8%78+6.2Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
63
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
94
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
97
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
23
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+118 / −0
Professionalism
+114 / −0
Responsiveness
+99 / −0
Punctuality
+94 / −0
Value
+85 / −0
