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Fresno Deck Builders

Deck builder · Fresno, CA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%95+24.8Value 15%97+14.8Craft & service penalty95−0.5Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 48 pergola contractorsPosition by Experts Score among all companies we track in this category. · better than 51%
4.9 ★★★★★ 20 Google reviews · 15 photos
95%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Mar 2023latest review

Fresno Deck Builders at a glance

Customers describe the deck building service as professional, with high-quality work and respectful interactions. Recurring themes include quick email responses, detailed and honest communication, and overall satisfaction with the improvements made. The business maintains a 4.9 out of 5 rating based on 20 reviews, with the owner replying to 70% of them. No specific criticisms or low-star patterns are evident in the provided excerpts, which primarily highlight positive experiences and willingness to recommend the company for future projects.

  • Google rating: 4.9 out of 5 from 20 reviews (95% five-star).
  • Reviews on this page: 20 Google reviews (6 with written comments).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: March 14, 2023.
  • Service: Pergola Contractor serving Fresno, California.

Data from Google, last updated October 25, 2026.

Score profile vs other pergola contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and reliability; weakest: satisfaction.

Satisfaction89Reliability95Craft & service95Value97Momentum–Replies to reviews–Satisfaction: 89 (median 93)Reliability: 95 (median 93)Craft & service: 95 (median 97)Value: 97 (median 100)
Fresno Deck BuildersPergola Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresno Deck Builders: 89/100 on this factor. Category median: 93.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresno Deck Builders: 95/100 on this factor. Category median: 93.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresno Deck Builders: 95/100 on this factor. Category median: 97.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresno Deck Builders: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
–

Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars1995%
  • 4 stars00%
  • 3 stars15%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 6 written reviews

  • Praise10100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend330%
  • Quality & results220%
  • Staff & attitude220%
  • Speed & response110%
  • Communication110%
  • Honesty & trust110%

What customers talk about

We read 6 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Would recommend , anyone looking to make contact with a really good business, call these folks!”
  • “High quality work, customer service, and professionalism.”
  • “Very respectful and professional.”
  • “They responded to my email so quick!”
  • “Great communication.”
  • “The response was detailed and honest which gave me a really good vibe, overall a very positive experience!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fresno Deck Builders for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was excellent, contacted this business regarding an ad I had come across, I wanted to know some specifics. They responded to my email so quick!, (Like within minutes) The response was detailed and honest which gave me a really good vibe, overall a very positive experience! Would recommend , anyone…

+ Responsiveness+ Punctuality+ Professionalism
Quiet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an amazing job on the improvements I needed. Thankful to have them as a service provider in our area. Highly recommend.

+ Quality+ Value

Photos

Customer reviews

4.9 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Peter Venkman1 reviewTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased, would contact them again for future business.

  • Positive: Quality
  • Services: Deck installation
Response from the owner · 3 years ago

Thank you!

David Remillard2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All in all happy with the work and my experience with their service

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Deck painting, Deck railing repair, Deck remodeling
Response from the owner · 3 years ago

Thank you!

Dustin Legg1 reviewTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

High quality work, customer service, and professionalism. Highly recommend.

Response from the owner · 3 years ago

Thank You!

J Make1 reviewTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience was excellent, contacted this business regarding an ad I had come across, I wanted to know some specifics. They responded to my email so quick!, (Like within minutes) The response was detailed and honest which gave me a really good vibe, overall a very positive experience! Would recommend , anyone looking to make contact with a really good business, call these folks!

  • Positive: Responsiveness, Punctuality, Professionalism
Response from the owner · 3 years ago

Thank You!

Kali MA3 reviewsTotal number of Google reviews Kali has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication. Very respectful and professional.

Quiet But Alive1 reviewTotal number of Google reviews Quiet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did an amazing job on the improvements I needed. Thankful to have them as a service provider in our area. Highly recommend.

  • Positive: Quality, Value
R L
Review from Google · view on Google
★★★★★
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Wood staining, Wood deck construction
Response from the owner · 3 years ago

Thank you!

Keith Bixler2 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
  • Positive: Professionalism
Response from the owner · 3 years ago

Thank you!

Michael Chamberlain
Review from Google · view on Google
★★★★★
  • Positive: Punctuality, Quality, Professionalism
Response from the owner · 3 years ago

Thank you!

Name LastLocal Guide · 7 reviewsTotal number of Google reviews Name has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Composite decks, Deck refinishing, Fence building, Porch construction
Response from the owner · 3 years ago

Thank you!

Fresno Deck Builders on Google Maps →

Business details