Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts
Google reviewers rate Frog Hauling Dumpster Rental 4.8 out of 5 based on 499 reviews, frequently citing prompt delivery, easy online scheduling, and helpful communication as key benefits. Customers often note fair pricing and the convenience of text updates throughout the rental process. However, some low-star reviews describe missed delivery windows, unexpected charges for extended rentals, and difficulties reaching management for dispute resolution.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
499 Google reviews we collected
Phrases our text analysis found in 424 written reviews
How often each topic comes up in the written reviews
We read 424 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great customer service and always on time and helpful!”
“Den was friendly and asked where we would like the dumpster, excellent service”
“I was telling him how rude the guy was on the phone to which my husband stated he spoke with someone there as well.”
“I would use Frog Hauling again and would recommend their services.”
“Used them several times in the past for remodel work with no problems, but after my recent experience I will never use them again.”
“Extremely reasonable pricing, simple and quick online booking, then they took care of the rest.”
“Ripoff”
“Great service, timely pickup and driver was friendly and helpful.”
“Horrible customer service - Jacob is bad, Matt is worse and Matt will not allow you to talk to his father Marty Reed who is the actual owner of the company.”
“They have great communication; drop off and pick up was easy.”
“…he phone that I would need a late evening pick up time and it wasn't communicated with me that that wasn't possible.…”
“It’s refreshing to work with a company that is responsive, reliable, and follows through.”
“If I was you I would watch using this shady company where they tell you no limit but then get mad when it's heavy and act like a child”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Frog Hauling Dumpster Rental Columbus for 8 kinds of job. Pick one to see what they paid and said.
Frog Hauling always has prompt service and pickup. Even if we need a dumpster the next day, they are ready to help!
Have used these guys several times and will continue to! Great customer service and always on time and helpful!
Den did a great job picking up the dumpster. He was professional and courteous. Highly recommend.
Great service, timely pickup and driver was friendly and helpful. Would use Frog hauling again.
Place an online order, one afternoon and a dumpster was delivered the next morning! I quickly realized I should’ve reserved a larger size, and they came out and exchanged it without hesitation. Will definitely use these guys for all of our future needs.
Have used them many times and will continue to. For a week a 16ft was not much more than a dumpster bag with about 4 times the space. Love their service and flexibility. Loading it into residential neighborhoods is tough and these guys are pro’s.
| Job | Reviews | Category typical |
|---|---|---|
| House & garage cleanouts | 31 | — |
| Junk removal | 26 | — |
| Construction debris removal | 26 | — |
| Furniture removal | 10 | — |
| Yard debris removal | 8 | — |
| Dumpster rental | 7 | — |
| Hazardous waste removal & disposal | 3 | — |
| Appliance removal & disposal | 2 | — |
4.8 ★★★★★ 499 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Frog Hauling always has prompt service and pickup. Even if we need a dumpster the next day, they are ready to help!
Den was friendly and asked where we would like the dumpster, excellent service
Have used these guys several times and will continue to! Great customer service and always on time and helpful!
Den did a great job picking up the dumpster. He was professional and courteous. Highly recommend.
Great service, timely pickup and driver was friendly and helpful. Would use Frog hauling again.
Place an online order, one afternoon and a dumpster was delivered the next morning! I quickly realized I should’ve reserved a larger size, and they came out and exchanged it without hesitation. Will definitely use these guys for all of our future needs.
Have used them many times and will continue to. For a week a 16ft was not much more than a dumpster bag with about 4 times the space. Love their service and flexibility. Loading it into residential neighborhoods is tough and these guys are pro’s.
Frog hauling was amazing. Very professional and timely. Felt very well taken care of at drop off and pick up. Will use them for all our hauling needs. Jacob was exceptional. Thank you!
Ordering the FROG Hauling dumpster online was very easy; I appreciated having the option for a 6-cubic-yard dumpster. The smaller size was exactly what was needed. Once ordered, the text messages kept me up to date on the status of delivery through pickup. The driver made sure the dumpster was placed exactly where I asked. The price was fair, and service exceptional.
Horrible customer service - Jacob is bad, Matt is worse and Matt will not allow you to talk to his father Marty Reed who is the actual owner of the company. Says his father is not going to talk to a customer.
Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts
