How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFrostline Boston Appliance Repair
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 155 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Frostline Boston Appliance Repair for 8 kinds of job.
Frostline Boston Appliance Repair for dishwasher repair
Clear ✕All 17 Google reviews tagged “Dishwasher repair”
These guys stand by their work! After the initial repair did not solve the problem, they tried a few other repairs until the issue was resolved. Mind you, the additional repairs were not small ticket items. Once completed they only charged me for the initial quote when they first came out. No add on charges for the…
George fixed our dishwasher in a timely manner and I am super satisfied with his service!
Prompt and efficient! Ivan was knowledgeable and got our fixes done! He came to diagnose on a Friday and was back on Wednesday to finish the job!
Ivan was amazing. He was personable, On time and efficient
Frostline’s Ivan fixed my disposal and dishwasher effectively, efficiently, quickly, and successfully!! He was pleasant and friendly and capable !!! THank you Frostline and Ivan!!!!!
Absolutely the worst experience I could imagine. The drain pump in my dishwasher wasn't working, so I gave them a call. Their technician confirmed it was the drain pump, started to replace it, and managed to spill water on the control board, shorting it out. Fine. He's new, mistakes happen, and he assures me they…
Ivan was incredible. Very knowledgeable. Never gave up and finally fixed my dishwasher.
Ivan was very good socially and professionally.
George was thorough and detail oriented. He identified the issue quickly and explained the alternatives nicely. The part was ordered and Frostline called me to schedule the repair appointment hours after the arrival of the part. George repaired the dishwasher quickly and cleaned everything up afterwards. Kudos for…
Great . George was a great promotional asset to your company. Very profess.
George came to look at my Miele dishwasher which was throwing a F36 error - he came promptly and diagnosed the problem as a lid locker malfunction. Unfortunately for me it looks like an expensive repair. But thanks to George who patiently explained the problem and possible solutions to both my husband and me, I am…
Great service from Ivan, very polite, quick and helpful. Definitely 5 stars
Thank u George very helpful
I highly recommend Frostline! They are responsive, flexible, and efficient. Max came to our home and quickly diagnosed the issues with our fridge and dishwasher. He kept me updated, ordered the necessary parts, scheduled a return visit, and made the entire experience smooth and friendly. I truly appreciate the courteous and professional service!
Ivan was great - initially came by and diagnosed the problem, and came back a couple of days later with the part we needed. Got the repair done quickly and he was on his way.
engineer Max come within 2 hours and fixed the dishwasher in 10 minutes. Very efficient！
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 29 | $126–$371 |
| Refrigerator/freezer repair | 28 | $132–$440 |
| Dryer repair | 24 | $183–$365 |
| Dishwasher repair | 17 | $114–$390 |
| Stove, cooktop & oven repair | 10 | $126–$427 |
| Oven repair | 8 | $139–$427 |
| Stove & cooktop repair | 4 | $126–$429 |
| Refrigerator repair | 3 | $253–$427 |
