How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFrostline Boston Appliance Repair
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 155 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Frostline Boston Appliance Repair for 8 kinds of job.
Frostline Boston Appliance Repair for refrigerator/freezer repair
Clear ✕All 28 Google reviews tagged “Refrigerator/freezer repair”
George and team were fantastic and timely in fixing the issues I was having with my refrigerator and freezer. They were always on time and very thorough in their explanations on what parts needed to be replaced or fixed. Highly recommend.
George was extremely helpful in fixing our refrigerator! He was one of the only techs who could diagnose and fix the issue. Would highly recommend going with frostline.
Ivan was very professional Gave an excellent service Very accurate! Sean Cohen
Very satisfying, professional work fast and reliable.
Ivan was great. Our refrigerator freezer was leaking, and he diagnosed the issue and was able to fix immediately. Total appointment time was ~2 hours. Freezer is not leaking anymore, so job well done.
Kind, professional, and efficient
Excellent service, called with immediate problem that involved water leaking from refrigerator. Dispatch relayed time window available. Tech Nik was efficient and professional, he rapidly diagnosed the problem and fixed it quickly. We so appreciated their help and reasonable rate for this repair. We will contact…
I got very good service from ivan.I was treated respectfully and the diagnosis was fast . Ivan repaired the freezer efficiently, was on time and reliable.I would highly recommend Frostline for your repair service.
Ivan came very quickly to assess our fridge and was friendly and knowledgeable! Thank you!!
Ivan arrived promptly and extremely attentive in sorting out the issues with my refrigerator. Would utilize again easily.
George and Ivan were amazing! Expert service and fixed perfectly!
Ice maker fails in older Sub Zero. Service was fast and results positive Highly recommend
He came very fast and got the job done quickly. Im very pleased with how it came out and the overall experience.
My fridge had been making the loudest noice which was driving me crazy! I called Frostline and they sent a technician over within 2 hours. Arty was extremely professional and quickly diagnosed the issue. He explained it in detail providing meaningful context. A part was needed and Arty was back within 1 business day…
I highly recommend Frostline! They are responsive, flexible, and efficient. Max came to our home and quickly diagnosed the issues with our fridge and dishwasher. He kept me updated, ordered the necessary parts, scheduled a return visit, and made the entire experience smooth and friendly. I truly appreciate the courteous and professional service!
Went really the technician was great and the cost good
I had a good experience with this technician and the company. He quickly diagnosed the issue with my refrigerator, explained the problem clearly. I really appreciate his honesty. I would definitely recommend him to anyone needing an appliance repair.
Great and fast service. Thank you to Artem and Arnat for quickly diagnosing and fixing our issue with two appliances.
Professional, friendly, and reasonably priced. Took the time to explain the issue and the fix. Would definitely recommend them for any of your needs
Frostline was a company I found on the web and took a chance with them. I must say I was extremely impressed on both of the occasions I used them. Once when they fixed my fridge and the other my dryer. The tech was knowledgeable, professional and polite. I would call them again if I needed to for my next appliance repair.
Professional communication (Email, phone, and texts) Punctual arrival time. Rapidly assessed the situations. No hidden costs. Quickly repaired the wash machine door locking/ starting issue. Efficiently repaired the water filtration valve leaking issue. Everything was put back in place and tidy as if nothing…
Our refrigerator died and they performed diagnostics. Excellent communication via text, phone, and email. Technicians were professional, on schedule, and refrigerator is working properly.
I was in need of an appliance repair service for my refrigerator. I decided to call Frostline Boston and for once I made an excellent choice. From the moment they answered the phone until the service was completed the customer service was fantastic!!!! The technicians were prompt and very knowledgeable. I highly…
I couldn’t be more pleased with the service I received from Frostline. My refrigerator stopped cooling unexpectedly, and the service tech came out quickly, diagnosed the issue ordered the needed part and came back when promised and fixed my refrigerator. He was professional, knowledgeable, and explained everything…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 29 | $126–$371 |
| Refrigerator/freezer repair | 28 | $132–$440 |
| Dryer repair | 24 | $183–$365 |
| Dishwasher repair | 17 | $114–$390 |
| Stove, cooktop & oven repair | 10 | $126–$427 |
| Oven repair | 8 | $139–$427 |
| Stove & cooktop repair | 4 | $126–$429 |
| Refrigerator repair | 3 | $253–$427 |
