How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFrostline Boston Appliance Repair
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 155 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Frostline Boston Appliance Repair for 8 kinds of job.
Frostline Boston Appliance Repair for washing machine repair
Clear ✕All 29 Google reviews tagged “Washing machine repair” · showing 20
Prompt and efficient. Same day diagnostics.extra hour was for when they had to come back with a part. Overall great.
I wanted to replace a moldy rubber gasket in my LG washing machine. Within 2 hours of calling Frostline they dispatched two technicians to my home to do the replacement. The replacement was done in approximately 1.5 hours, which is quite impressive given the tight space. I also appreciated that the technicians ran a…
Customer Service was outstanding. Ivan, the Technician, identified the problem. Ordered the he part and installed it. Ivan was extremely professional, friendly and qualified. Also when you call to get information Mary always answers the phone and promptly communicates all necessary information about parts orders and appointment schedules.
My washing machine stopped functioning, and frostline was able to send Ivan, technician out next day to assess. Ivan was friendly and personable and was able to identify issue in motherboard immediately. There was an issue with first replacement part LG sent, but Ivan navigated process (2+hours) and had a second…
Amazing experience!
George was quick and efficient. Diagnosed and repaired the washing machine in a timely manner.
Nick arrived and diagnosed the problem with the washing machine. He ordered the parts. Nick came back with Arty and both did an excellent job! I recommend both of them.
Superb service! George who performed the repair of my washer was patient, thorough, and very personable - rare pleasure to encounter such a service these days.
George did a very thorough evaluation of the problem before he started. He then proceeded to disassemble the washing machine so that he could get to the component that needed to be replaced. He was very efficient and thoughtful to make sure that he did not damage anything else in the area while taking the washing…
Ivan the technician was exceptional! I would want him to service my appliances every time.
Ivan and George great guys!
Very efficient and on time. great service!
Ivan was great! Quick and efficient service!!!!
Ivan did a great job repairing our washer machine. He did a thorough job assessing the machine and he was friendly, kind, and pleasant to speak with. Thanks so much!
Our washing machine wasn’t working and their tech Ivan showed up same day we called, found the problem and fixed it in a timely manner!
Very professional. Ivan did a great job and was very polite.
Great work and did quick thanks for the service
Max was very polite and professional. He addressed the washer problem and fixed it in a hour. Nice guy and an excellent job.
Great job !!!
Great job will call at any time if needed
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 29 | $126–$371 |
| Refrigerator/freezer repair | 28 | $132–$440 |
| Dryer repair | 24 | $183–$365 |
| Dishwasher repair | 17 | $114–$390 |
| Stove, cooktop & oven repair | 10 | $126–$427 |
| Oven repair | 8 | $139–$427 |
| Stove & cooktop repair | 4 | $126–$429 |
| Refrigerator repair | 3 | $253–$427 |
