Waste management service · San Jose, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 92 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★196 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this San Jose waste management service five stars, highlighting prompt service, accurate pricing, and thorough cleanup after junk removal or furniture moves. Customers frequently note the team's professionalism, helpful communication, and willingness to assist with senior living facility transitions. The business offers flexible scheduling and straightforward quotes, with no significant recurring criticisms found in the provided excerpts.
Google rating: 5.0 out of 5 from 196 reviews (100% five-star).
Reviews on this page: 196 Google reviews (185 with written comments, 14 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Furniture Removal Service serving San Jose, California.
Data from Google, last updated November 2, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FUNKYMONKEY JUNK REMOVAL & SERVICES: 100/100 on this factor. Category median: 98.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FUNKYMONKEY JUNK REMOVAL & SERVICES: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.FUNKYMONKEY JUNK REMOVAL & SERVICES: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FUNKYMONKEY JUNK REMOVAL & SERVICES: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
196 Google reviews we collected
5.0of 5
5 stars196100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 185 written reviews
99%praise
Praise47499%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1474%
Reasonable421%
Overpriced00%
Not sure15%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12125%
Speed & response11724%
Would recommend9119%
Price & value5411%
Quality & results5111%
Honesty & trust276%
Communication184%
What customers talk about
We read 185 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were prompt, friendly and left my driveway nice and clean after loading all of it on their truck!”
“They were responsive, easy to work with, and got the job done quickly and efficiently within 24 hours of me calling them.”
“I would highly recommend them to anyone with vulnerable family and furniture.”
“I do not recommend, unless the service is 6 starts out of 5 (you get the idea).”
“The team was very professional, efficient, and gave us a great price.”
“They are professional, punctual, no hidden charges, did the work hassle free and very smoothly.”
“The Funky Monkey team did a great job picking up new furniture from store and then delivery, set up and clean up.”
“The price was really fair too, honestly better than I expected.”
“Great communication, excellent value for the price!”
People customers mention
Victor27 reviews
Noah23 reviews
Clara6 reviews
Roger3 reviews
Jacob3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired FUNKYMONKEY JUNK REMOVAL & SERVICES for 8 kinds of job. Pick one to see what they paid and said.
AAndrew7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great! They were responsive, easy to work with, and got the job done quickly and efficiently within 24 hours of me calling them. They also cleaned up well afterwards!
Great priceHouse & garage cleanoutsYard debris removal
HHighway1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Victor provided great customer service and was very accommodating with the entire process. The team at Funky Monkey were quick and efficient. The results were outstanding. I look forward to utilizing their services in the near future.
JJillLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great communication, excellent value for the price! Omar and Roger left the place sparkling clean after removing all the junk. Highly recommended!
Great priceYard debris removalJunk removalConstruction debris removal
BBruce4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
They moved a 100 gallon aquarium with a very heavy base. They swept up the area where we had kept the aquarium, and cleaned up anything else they could see. We felt they went above and beyond. We plan to use them again in the future.
KK8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Funky Monkey is more than just a junk removal service. The owner and people that work in this company treat you like family. They went beyond the normal responsibility and took care of my parents to move all their things and go the extra mile. I would highly recommend them to anyone with vulnerable family and…
Great priceHouse & garage cleanoutsYard debris removal
MMartinLocal Guide · 152 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Efficient, friendly and polite. Thanks to Omar, Dennis and Roger and team who helped me.
Great! They were responsive, easy to work with, and got the job done quickly and efficiently within 24 hours of me calling them. They also cleaned up well afterwards!
Price assessment: Great price
Services: House & garage cleanouts, Yard debris removal
H
Highway 9mm1 reviewiTotal number of Google reviews Highway has written across all businesses on Google Maps, not just this one.
Victor provided great customer service and was very accommodating with the entire process. The team at Funky Monkey were quick and efficient. The results were outstanding. I look forward to utilizing their services in the near future.
Price assessment: Reasonable price
Services: House & garage cleanouts, Yard debris removal, Junk removal, Construction debris removal
J
Jill SlyterLocal Guide · 13 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
They moved a 100 gallon aquarium with a very heavy base. They swept up the area where we had kept the aquarium, and cleaned up anything else they could see. We felt they went above and beyond. We plan to use them again in the future.
Thank you Bruce! 🙏 We appreciate that you and the Mrs called FUNKYMONKEY for junk removal! It was our pleasure to have been of service to you and the Mrs. We wish you the best! And we look forward to seeing you again!
K
K R8 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Funky Monkey is more than just a junk removal service. The owner and people that work in this company treat you like family. They went beyond the normal responsibility and took care of my parents to move all their things and go the extra mile. I would highly recommend them to anyone with vulnerable family and furniture. I can not praise them enough. The most recent was a black widow in a chair that I wanted removed and they came right away. Thank you so much 😊 ❤️ 🙏
Price assessment: Great price
Services: House & garage cleanouts, Yard debris removal
M
Martin LLocal Guide · 152 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
These guys are great! They were prompt, friendly and left my driveway nice and clean after loading all of it on their truck! You wouldn't have known there was a pile of stuff there after they were done. The price quoted was accurate and felt they charged less than what we would've paid elsewhere. Will definitely use their services again and highly recommend to everyone I know
Response from the owner · 4 months ago
Thank you Rick for bringing out the best of FUNKYMONKEY! We truly believe that we are in the people business! Thank you again! We look forward to helping you again!
J
Jake NelsonLocal Guide · 6 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Funky Monkey helped me and my roommate move our furniture out of our 3rd floor apartment to our new place across town. Even with a small elevator, they were able to get all of our stuff downstairs no problem. They took great care of our things, making sure they stayed clean and damage-free. We had a dresser we wanted to junk too and they took it away at the same time. The team was very professional, efficient, and gave us a great price. We’re super happy with their work and highly recommend them!
Price assessment: Great price
Services: Junk removal, Service not listed
Response from the owner · 4 months ago
Thank you Jake for your feedback! It’s always nice to meet and know considerate people as yourself. It was truly our pleasure to be of service to you. Wishing the best always!..
A
Ann Altmann8 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Had a great experience with Funky Monkey Movers. They were prompt, friendly and professional. We had items moving to different locations so appreciated their attention to detail. Highly recommend!
Response from the owner · 5 months ago
Thank you Ann! The team really enjoyed working for you. We always like it very much, when we meet such pleasant and people! It's one of the perks in our business! Have a great weekend!