Experts Reviews · Company report
Fuse HVAC, Refrigeration, Electrical & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Fuse HVAC, Refrigeration, Electrical & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 83% of HVAC contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 62% of HVAC contractors.B
62

Reviews for your job

Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.

Fuse HVAC, Refrigeration, Electrical & Plumbing for a/c system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$393
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “A/C system maintenance” · showing 20

sigt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent quick inspection and brief review.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
PriyankaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an issue in our hvac air container system and needed urgent attention on a very hot sunny day. Wilson from Fuse HVAC visited and fixed my HVAC and replaced the condenser that helped us survive the hottest days of the year. 100% recommend.

Paid $400–600Reasonable priceHVAC system repairA/C system maintenanceA/C system repair
JDLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Roman was absolutely fantastic! Gave me a technical breakdown of what he was doing and explained every step. Highly appreciated his friendliness and demeanor. Super happy with his attention to detail and quality of service. Will look for him again if I ever use Fuse Service in the future!

Paid $1,400–1,600Great priceHVAC system repairA/C system maintenanceA/C system repair
Sinead2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service showed up on time and was knowledgeable

Paid $200–400Reasonable priceA/C system maintenance
BartekLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Contacted Fuse for clogged drain and overall AC inspection. Technician Martin was really helpful and quick. He explained everything in details and provided options how to deal with problem. Very professional. Highly recommending their services.

Paid $200–400Reasonable priceA/C system maintenance
Ulrike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Punctual and very thorough. Explained everything I asked about. Would recommend this company for A/C work

Paid $200–400Reasonable priceA/C system maintenance
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fuse Service has been a partner for about a year and half. David is always professional and does whats right to keep my company cool.

HVAC system repairHVAC system maintenanceA/C system maintenance
yan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Flawless work! Thanks Dean and Boris

HVAC system repairHVAC system maintenanceA/C system maintenance
Shaun2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fuse gave me great service and fixed my AC issue quickly. Transparent diagnostic and transparent pricing.

Reasonable priceA/C system maintenance
Tony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service. Professional technicians. Great work all around. Highly recommend

Paid $400–500Reasonable priceA/C system maintenance
VivekLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My experiences with FUSE have all been great. They have helped me with AC projects, a bath fan install, EV charger install. I highly recommend them!

Reasonable priceA/C system maintenanceFan installationElectric car charger installation
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David came by to check on our hvac system at our tea shop as it struggles on and off. He was very helpful and knowledgeable. He pointed o ur the different possibilities that could cause the issue. He recharged our hvac and told us to follow up in a few weeks

Paid $700–800HVAC system repairHVAC system maintenanceA/C system maintenance
Nisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Konstantin K. was very on time, knowledgeable and courteous. The issue was resolved promptly and he made every effort to explain what the problem was and the next steps. I’d definitely recommend fuse service going forward.

HVAC system repairA/C system maintenanceHeating system repair
Ajay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Vladimir from fuse was excellent. He ended up saving me a bunch of money money and fixing an HVAC unit unit that that I thought was completely dead. Very happy with the service and highly recommend.

HVAC system repairHVAC system maintenanceA/C system maintenance
ChristopherLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always fantastic service. Very meticulous with their services and always professional. Very highly recommended

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician was on-time, knowledgable, and very helpful. Our AC is working and will need to be replaced. Thank you for your services.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Philipp4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Milo, the technician from Fuse Services Co provided an awesome and excellent customer service germane to issues we had with our AC. He was very professional, respectful, and cogently competent in his technical skills. Most of all, I had sensed that he is honest, and unlike the other vendor I used before (i.e.…

A/C system maintenanceA/C system repair
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super worksmanship, Konstantin listened and helped me replace a 20 year old SEER 11 Trane hvac with a Mitsubishi heat pump system. My power bill will be alot lower summer and winter.

A/C system maintenanceDuctless heating & A/C servicesHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was fantastic! Showed up early, identified and fixed the issue, as well as another which had been a problem for us without asking! True gentleman, wouldn’t hesitate to use Matt and Fuze again.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
EunLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience with Fuse HVAC. We had a heat pump system that is not working properly. Gene is a great technician and he is a expert of the heat pump system. He diagnose the exact problem and fix it efficiently. I highly recommand Fuse HVAC and Gene. Thank you Gene!

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (6 more) →

Price

$1.2k+274% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Installation84$1.1k–$2.8k
HVAC system repair67$205–$959
HVAC system maintenance57$37–$295
Heating system installation54$1.4k–$2.8k
Install AC53$1.6k–$3.2k
Heating system repair51$161–$1.2k
General repairs42—
Electric car charger installation40—

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