How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFuse HVAC, Refrigeration, Electrical & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.
Fuse HVAC, Refrigeration, Electrical & Plumbing for a/c system repair
Clear ✕All 26 Google reviews tagged “A/C system repair” · showing 20
Great service, technician was knowledgeable and experienced. Despite initial scheduling glitch, overall experience was good.
We had an issue in our hvac air container system and needed urgent attention on a very hot sunny day. Wilson from Fuse HVAC visited and fixed my HVAC and replaced the condenser that helped us survive the hottest days of the year. 100% recommend.
Roman was absolutely fantastic! Gave me a technical breakdown of what he was doing and explained every step. Highly appreciated his friendliness and demeanor. Super happy with his attention to detail and quality of service. Will look for him again if I ever use Fuse Service in the future!
They did a great job for me: showed up on time, found the problem quickly, fixed it, and charged a reasonable rate. I will definitely use them again.
The service technician diagnosed A/C issue intentionally incorrectly. It was a simple capacitor issue but this company is after your money. Th technician gave the diagnosis as motor replacement and gave the quote of $900. I got it fixed by changing the. capacitor. Avoid this company.
Fuse Service has been a partner for about a year and half. David is always professional and does whats right to keep my company cool.
The technician is very knowledgeable. He explained to me about the cause of problem and provided advices of maintenance. Thank you, Wilson. You have a magic touch!
When I was outside, it sounded like our Lennox unit was making extra or louder noise. The technician (Wilson) was able to determine there was a leak in the coil and we were low on coolant. He did a good job explaining things and showing me what his diagnostic test results were. He helped me to decide what our plan…
I called Fuse at 8:00am and we had a service technician, Wilson, at our house in under 2 hours to fix our AC problem. Wilson was great, explaining what the problem was and fixing it. I would definitely use Fuse again in the future.
Hugely impressed by the speed, efficiency and clear communications both by the office and by the technician. Service was truly above and beyond expectations. No-nonsense explanations, clear pricing. Would have given 10 stars.
Excellent experience. My air conditioner is over 20 years old and stopped blowing cold air. Another local HVAC company came out and immediately recommended a replacement for around $20K. Wilson from Fuse opened the unit and started troubleshooting. He replaced capacitors, refilled Freon and it’s working better than…
My outdoor condensing unit in my home AC stopped. Konstantin K was very methodical in diagnosing the problem by checking out the condensing unit, thermostat, breaker panel & indoor heat heat exchanger. He found the problem was a failed starting capacitor in the condensing unit. He also found corroded contacts in…
Vlad is very patient and promptly fix the fuse! He arrives right on time and save us from hot weathers.
Always fantastic service. Very meticulous with their services and always professional. Very highly recommended
Fast, clear, and full-service. Gene and team handled permits and the Silicon Valley Power rebate info and forms. Everything was done within about two business days. Made the process easy. Five stars.
Had my AC repaired yesterday. The technician replaced the start capacitor and the unit is now working fine, so the outcome is good. However, the communication could be improved. There was no discussion about the root cause of the problem or confirmation before replacing the part — it was just done directly without…
Milo, the technician from Fuse Services Co provided an awesome and excellent customer service germane to issues we had with our AC. He was very professional, respectful, and cogently competent in his technical skills. Most of all, I had sensed that he is honest, and unlike the other vendor I used before (i.e.…
I cannot say enough wonderful things about this company. We had an emergency issue with our A/C - furnace water leak that we needed checked asap. The operator who answered my call was kind, professional and quickly found me a same day appointment. The gentleman who came to our house, Chirill, was just absolutely…
We had a great experience with Fuse HVAC. We had a heat pump system that is not working properly. Gene is a great technician and he is a expert of the heat pump system. He diagnose the exact problem and fix it efficiently. I highly recommand Fuse HVAC and Gene. Thank you Gene!
The technician came 7:30am sharp .. not a minute later or earlier. He was very detailed and very considerate. He was installing new smoke detectors as part of the job and he took each one of them to be activated outside of the house so as not to wake up the rest of the household. He cleaned after himself and did a great job altogether
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 84 | $1.1k–$2.8k |
| HVAC system repair | 67 | $205–$959 |
| HVAC system maintenance | 57 | $37–$295 |
| Heating system installation | 54 | $1.4k–$2.8k |
| Install AC | 53 | $1.6k–$3.2k |
| Heating system repair | 51 | $161–$1.2k |
| General repairs | 42 | — |
| Electric car charger installation | 40 | — |
