Experts Reviews · Company report
Fuse HVAC, Refrigeration, Electrical & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Fuse HVAC, Refrigeration, Electrical & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 83% of HVAC contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 62% of HVAC contractors.B
62

Reviews for your job

Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.

Fuse HVAC, Refrigeration, Electrical & Plumbing for electrical outlet & switch installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Electrical outlet & switch installation”

Tam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

I’ve used Fuse for refrigerator repair and electrical evaluation. I was very happy with service and fair pricing both times until I needed them to follow up. Cancelled appointment over text after I waited all week to hopefully resolve issue. At the least they could have called to discuss.

Paid $1–200Reasonable priceGeneral repairsElectrical outlet & switch installation
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I hired Fuse Service to install a level 2 EV charger in my garage. Before I made the commitment, I spoke with a technician, Vitali, to explain the details of my situation. He reviewed my electrical panel specs and house electric requirements. Based on those he recommended that I install a GFCI breaker only, which…

Paid $400–600Great priceElectrical outlet & switch installation
Lia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been clients for years, always happy

Paid $800–900Reasonable priceElectrical outlet & switch installation
Arash3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fuse Service did a number of projects at our new house including electric panel upgrade, tesla charger installation, smart thermostat installation. Overall, the company did the projects in a timely and organized manner, exactly as quoted, and with reasonable price. The electrical work lead technician Vitalii was…

Paid $1,000+Reasonable priceThermostat repairElectrical panel replacement or upgradingElectric car charger installation
ZJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed an electrician to connect our 9500 watt generator to the PG&E power panel. Fuse Electrical Service arranged a video call on Zoom to understand the work scope, power panel location and emailed me a quote. Later, I called the electrician, Nick, to understand the quote, and the connections between the…

Electrical outlet & switch installationElectrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This review is actually covering 2 jobs. I've had great experiences with these guys. In Dec.2021 Fuse did my electric panel upgrade and a ceiling light installation and I was totally happy with everything about it. They also threw in an electric vehicle outlet installation for free. They were on time and worked…

Ductless heating & A/C servicesLight fixture installationElectrical outlet & switch installation
DaveLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick responses, timely service. highly recommend this company! I got a few quotes to replace my 100 amp sub panel with a 200 amp sub-panel. Job took a day, electrician cleaned up all the dust and debris. Quote was super competitive compared to the 3 other companies I called.

Electrical outlet & switch installation+ Value
Manoj1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good professional service. On time and very neatly done

Electric car charger installationElectrical outlet & switch installationElectrical panel replacement or upgrading+ Punctuality+ Quality+ Professionalism
Sameer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kirill was great!

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Professionalism
Jens1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arsene was great and promptly fixed the problem with your light outlet.

Electrical outlet & switch installationElectrical outlet & switch relocation+ Professionalism
Clayton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Fuse was prompt and efficient at addressing our electrical needs.

Electrical outlet & switch installation+ Responsiveness
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mikhail did a simple switch installation for me. He also advised me on options and costs to install an EV charger. Good communications and service, fair price.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Professionalism
Tzu-Hao4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good quality service and fair price. The estimate guy, Jacob patiently discussed with us the scope of the project and gave us reasonable price. We changed the scope of the project twice and he was able to switch the gear very quickly and provided the new quotes on the same day. The technician, Slavic is very polite…

Electrical outlet & switch installationSecurity system installation+ Responsiveness+ Quality+ Professionalism
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Slavic and Arsen came out to install ground rods, rewire the connections to my main panel, remove all remaining knob and tube wiring in the house, rewire switches and outlets that were previously on knob and tube, and rewire my doorbell with chime. They did a fantastic job, truly amazing. They also checked into an…

Electrical wiring installationGround wire installationElectrical outlet & switch installation+ Quality+ Professionalism+ Value
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fuse was great to work with. The estimator was extremely responsive as we ironed out the details of my project, and then the electricians were both very capable. And once we had finalized the plan, the work was able to be done very quickly!

Electric car charger installationElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you Arsen, you provided excellent service and helped us resolve things right away.

Electrical outlet & switch installationElectrical outlet & switch relocationElectrical panel replacement or upgrading+ Quality
Ezra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service

Electrical outlet & switch installationElectrical outlet & switch relocation
Max9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Fuse is an excellent company. I needed new wiring, install lamps and outlets. But first i needed to install the main electrical panel and charger for my car. After my call fuse responded so quickly. Two days later, electricians were working in my house. Affordable price, good quality. Definitely recommend

Electric car charger installationElectrical wiring installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

did an over the phone in detail estimate on job requiring swap out of old knob and tube wires. the rep took still shots and had me explain in detail what needs to be done. He verbally was able to demonstrate understanding. verbally explained there needs to be three wires ran. when techs came they re estimated a…

Electrical outlet & switch installation
MaximLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and high quality installation for completely new circuit (380V). Installed commercial water chiller.

Install ACElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
ElizabethLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgradingElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Jeannine4 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installationInstallation+ Punctuality+ Quality
Tristan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installationInstallation+ Professionalism
E-4 years ago★★★★★

Rating only, no written review.

General constructionFan installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Marilson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

RemodelingGround wire installationElectrical outlet & switch installation+ Punctuality+ Quality+ Professionalism

Price

$1.2k+274% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Installation84$1.1k–$2.8k
HVAC system repair67$205–$959
HVAC system maintenance57$37–$295
Heating system installation54$1.4k–$2.8k
Install AC53$1.6k–$3.2k
Heating system repair51$161–$1.2k
General repairs42—
Electric car charger installation40—

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