Experts Reviews · Company report
Fuse HVAC, Refrigeration, Electrical & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Fuse HVAC, Refrigeration, Electrical & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 83% of HVAC contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 62% of HVAC contractors.B
62

Reviews for your job

Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.

Fuse HVAC, Refrigeration, Electrical & Plumbing for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Electrical panel replacement or upgrading”

Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Henry and Alex, Fuse Service technicians, did an amazing job installing a new HVAC system in our home (heat pump outdoors and air handler in the attic). They also completely redid the ductwork, which had been inadequate for over 30 years. Fuse Service was the first company to correctly diagnose the problem and tell…

Reasonable priceWater heater installationHeating system installationHVAC duct & vent installation
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Max and Scott did a great job of updating our electrical panel. This was a hard job on an old electrical system so we really appreciate the extra effort. I gave only 4 stars because I think the estimating of time could be improved. But the work and professionalism of the electricians was excellent.

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fuse Service finished installing a new Daikin heat pump and air handler. This is the first of three projects. We are waiting for a Fuse electrician to add a sub-panel needed replace our gas water heater with a heat pump. Starting with Justin the estimator, who was very articulate and able to answer any questions…

Paid $2,000+Reasonable priceWater heater installationHeating system installationElectrical panel replacement or upgrading
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ben, is a great plumber who is very personable and knowledgeable. This is the second time I have used Fuse, the first was for an upgraded Electrical Box, moving the water main and replacing a heat pump. On both jobs they exceeded my expectations. They got it done quickly, with the best quality parts. They also left…

Paid $2,000+Reasonable priceToilet repairWater heater installationElectrical outlet & switch relocation
FrancisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I got great service from Fuse. I needed to install a Tesla charger and replace some old leaking and corroded pipes. Juslav came in and did a fabulous job installing the charger. During the work, he got stung by a yellow jacket from a hidden hive under the electric panel but he powered through it and completed the…

Customer photo from Francis's review
Paid $2,000+Reasonable pricePlumbing leak detectionElectrical wiring installationInstallation
FarhanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Efficient team, fair prices, quick turnaround time and high quality service. I had both hvac installed and panel upgrade done. My hvac installation was complex and a lot of the contractors refused to install it due to the limited attic and complexity involved.

Reasonable priceHVAC duct & vent installationElectrical panel replacement or upgradingInstall AC
Gregory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Step three is almost done, being impressed by their professionalism has not diminished. This time, Max had a helper and both were as professional and intent on finishing the job properly and as quickly as they could. My only complaint is the amount of time this has taken. This is not on Fuse, they are great, but…

Paid $1,000+Reasonable priceInstallationElectrical panel replacement or upgrading
Alexey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great work on electrical panel replacement and charger install!

Paid $1,000+Reasonable priceElectrical wiring installationElectrical panel replacement or upgradingElectric car charger installation
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had our electrical service upgraded. Vitalli came and did our initial work then completed it with Soren. Excellent work! I would recommend working with Vitalli for any project. He's great to work with and I'm very happy with the completed project.

Electrical panel replacement or upgrading
Arash3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fuse Service did a number of projects at our new house including electric panel upgrade, tesla charger installation, smart thermostat installation. Overall, the company did the projects in a timely and organized manner, exactly as quoted, and with reasonable price. The electrical work lead technician Vitalii was…

Paid $1,000+Reasonable priceThermostat repairElectrical panel replacement or upgradingElectric car charger installation
Erik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fuse panel replacement. They did great work.

Paid $1,000+Great priceElectrical panel replacement or upgrading
ZJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed an electrician to connect our 9500 watt generator to the PG&E power panel. Fuse Electrical Service arranged a video call on Zoom to understand the work scope, power panel location and emailed me a quote. Later, I called the electrician, Nick, to understand the quote, and the connections between the…

Electrical outlet & switch installationElectrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This review is actually covering 2 jobs. I've had great experiences with these guys. In Dec.2021 Fuse did my electric panel upgrade and a ceiling light installation and I was totally happy with everything about it. They also threw in an electric vehicle outlet installation for free. They were on time and worked…

Ductless heating & A/C servicesLight fixture installationElectrical outlet & switch installation
Manoj1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good professional service. On time and very neatly done

Electric car charger installationElectrical outlet & switch installationElectrical panel replacement or upgrading+ Punctuality+ Quality+ Professionalism
CarrieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was great to work with. Very detailed and excellent communicator!

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Professionalism
Sholah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Slavic was SO patient when my electrical problem decided to not show itself when he arrived. We stood around the kitchen waiting for it to occur again and in the meantime he decided to check out the panel box and immediately found the problem! He explained everything to me in a way that I understood!

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Carroll3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Added ductless A/C to my home. Installers on time, worked very neat and clean. Very satisfied

RemodelingInstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Rich8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Boy, could my timing have been any worse? Just after a massive heat wave I decided that I need a heat pump HVAC system. Not only were heat pump components scarce, but estimators were scheduled many days out. Then, a friend recommended Fuse Service in Santa Clara. I called and was scheduled for an appointment with an…

InstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Slavic and Arsen came out to install ground rods, rewire the connections to my main panel, remove all remaining knob and tube wiring in the house, rewire switches and outlets that were previously on knob and tube, and rewire my doorbell with chime. They did a fantastic job, truly amazing. They also checked into an…

Electrical wiring installationGround wire installationElectrical outlet & switch installation+ Quality+ Professionalism+ Value
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you Arsen, you provided excellent service and helped us resolve things right away.

Electrical outlet & switch installationElectrical outlet & switch relocationElectrical panel replacement or upgrading+ Quality
Vikram5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did an excellent job with replacing the electrical panel. My old one from federal Pacific was a fire hazard. From start to finish .. arriving on time, making a clean looking finish on the drywall, clearing and cleaning up after. He also helped me fix a electrical switch issue that I introduced when trying to upgrade…

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Max9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Fuse is an excellent company. I needed new wiring, install lamps and outlets. But first i needed to install the main electrical panel and charger for my car. After my call fuse responded so quickly. Two days later, electricians were working in my house. Affordable price, good quality. Definitely recommend

Electric car charger installationElectrical wiring installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
VikasLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Fuse HVAC did a great job for us. They were easy to work with and very professional. Clean & Neat with their work. I would use them again and highly recommend!

Electric car charger installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Jin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We hired FUSE to install AC, upgrade our panel, rewire the whole house, and install a few dozens of recessed lights.The AC job went very nicely. We ran into some scheduling issues with the panel and rewiring job, and I wrote a long post about it. Since then the business owner Adam has got in touch with us, and after…

Ground wire installationInstallationElectrical panel replacement or upgrading
MaximLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and high quality installation for completely new circuit (380V). Installed commercial water chiller.

Install ACElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
ElizabethLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgradingElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
JulianLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading+ Responsiveness+ Professionalism
Kalina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electric car charger installationElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
Harry4 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading+ Professionalism
Raghav4 years ago★★★★★

Rating only, no written review.

Electric car charger installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Peter4 years ago★★★★★

Rating only, no written review.

Ground wire installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Yu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading+ Punctuality+ Professionalism
E-4 years ago★★★★★

Rating only, no written review.

General constructionFan installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Belinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading+ Professionalism
Ateefa4 years ago★★★★★

Rating only, no written review.

Electrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
BeckyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+274% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Installation84$1.1k–$2.8k
HVAC system repair67$205–$959
HVAC system maintenance57$37–$295
Heating system installation54$1.4k–$2.8k
Install AC53$1.6k–$3.2k
Heating system repair51$161–$1.2k
General repairs42—
Electric car charger installation40—

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