How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFuse HVAC, Refrigeration, Electrical & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.
Fuse HVAC, Refrigeration, Electrical & Plumbing for general repairs
Clear ✕All 42 Google reviews tagged “General repairs” · showing 40
I’ve used Fuse for refrigerator repair and electrical evaluation. I was very happy with service and fair pricing both times until I needed them to follow up. Cancelled appointment over text after I waited all week to hopefully resolve issue. At the least they could have called to discuss.
Noe was very professional and nice. He was fast to detect the problem and repair it. Would use the service again in the future
Excellent service. Right on time. Service and advice better than Sears refrigerator repairman. I highly recommend.
Wonderful technician and service, short wait for an appt, arrived before time, diagnosed the issue quickly, estimates provided, and repairs performed to satisfaction.
Furnace repair
Sergio was awesome. Came on time, work was quick. The AC worked better right away.
Heat pump repair and thermostat replacement. Tech Chirill did a good job troubleshooting why my AC was not working and was able to repair it.
Highly recommended. I like this company Very much. Today the maintenance check up was done. Yuri was a pleasure to deal with.
Chirill is very knowledgeable and gave a good advice with regards to my faulty Refrigerator.
Vlad is very professional and courteous and overall did a very good job repairing our duct system
Great Job by the service man.
The service is good. The electrician is honest and professional
Friendly staff and quick repair.
Great service. The technician was very professional and did his job quickly. Very clean. My furnace works great!
Russ did a great job fixing our water heater. He showed up on time, was very professional and communicated well to us explaining what the problem was. We will definitely use Fuse services in the future.
I've used Fuse for refrigerator and water heater repair. They've been very helpful and professional. I would definitely recommend their services to anybody in need of help,
Very professional installation of my new hearing and air conditioning system
Ac
Great service. They were able to fix my problem right away and for very reasonable costs.
gas valve relocation service. great work with reasonable charge. professional technicians. it will be better if response is more efficient and on time.
I had a great experience with Fuse. They were very responsive. Vlad (technician) was very professional and friendly. Needed capacitor replacement for the outdoor A/C unit. Vlad also noticed some resonance when A/C unit was running, so he felt he wanted go extra mile to take care of the noise. Overall, service was…
There was dripping in the ceiling and called Fuse. Within an hour, the technician came and fixed it with no more issue.
I have use this company for my washing machine and fixed it with no problem. They came out this last time to repair air conditioning unit. They are informative and quick but thorough!
Fuse helped me install the Heap pump HVAC system. They are professional and responsive.
I have used Fuse for replacing a faulty smoke alarm and also routine maintenance on a tankless heater. Great service, very responsive and both technicians were friendly and answered all my questions. Would definitely recommend.
Very nice and professional!
I called for warranty service following a prior refrigerator repair. The technician was at my house the next day and promptly addressed the issue. No fuss!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 84 | $1.1k–$2.8k |
| HVAC system repair | 67 | $205–$959 |
| HVAC system maintenance | 57 | $37–$295 |
| Heating system installation | 54 | $1.4k–$2.8k |
| Install AC | 53 | $1.6k–$3.2k |
| Heating system repair | 51 | $161–$1.2k |
| General repairs | 42 | — |
| Electric car charger installation | 40 | — |
