Experts Reviews · Company report
Fuse HVAC, Refrigeration, Electrical & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Fuse HVAC, Refrigeration, Electrical & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 83% of HVAC contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 62% of HVAC contractors.B
62

Reviews for your job

Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.

Fuse HVAC, Refrigeration, Electrical & Plumbing for HVAC duct & vent installation

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Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 30 Google reviews tagged “HVAC duct & vent installation” · showing 20

Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Henry and Alex, Fuse Service technicians, did an amazing job installing a new HVAC system in our home (heat pump outdoors and air handler in the attic). They also completely redid the ductwork, which had been inadequate for over 30 years. Fuse Service was the first company to correctly diagnose the problem and tell…

Reasonable priceWater heater installationHeating system installationHVAC duct & vent installation
Meng4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

⭐⭐⭐⭐⭐ Excellent service from Fuse Service! I recently had Fuse Service install a Daikin 3-Ton heat pump HVAC system, upgrade my electrical panel to 200 amps, and install a 50-gallon high-efficiency heat pump water heater. The entire team was professional, knowledgeable, responsive, and efficient. The work was…

Paid $2,000+Reasonable priceWater heater installationHeating system installationInstall thermostat
MarcinLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great team with a very communicative installer which was responding to all my questions. Project took longer than initially estimated, but the quality of work was very good and they did some extra things I was not expecting (like additional electrical outlet or deck in the attic) but was very fond of. They were…

Paid $2,000+Reasonable priceHVAC duct & vent installation
YumayLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Fuse. We have an older rental property that originally had heating but no AC, and Fuse replaced the system with a new heat pump. The new unit is working very well and is surprisingly quiet. Azamat and Elmar did an excellent job with the installation. They had to repair some wall damage…

Customer photo from Yumay's review
Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
Ege3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had a good experience. We had our gas radiant heating system replaced by an HVAC heat pump split system. Everyone was on time and did a nice job. They left our house very clean and free of construction debris.

Paid $2,000+Not sureHVAC duct & vent installation
Irfan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had new HP HVAC with ducts/vents installed by Fuse- extremely efficient and proficiently performed the removal / installation, and completion on time.

Reasonable priceHVAC duct & vent installationElectric car charger installation
SaidWhatWhenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fuse replaced our a/c and furnace with a heat pump and also provided new duct work. We had four bids for this job and Fuse offered the best price, scheduling and product (Daikin Fit made in the USA with 12 yr warranty). Every job this size has some surprises and Fuse handled them promptly and to our full…

Great priceHeating system installationHVAC duct & vent installationInstall AC
Šam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★

[Experience After Project Completion] After the projects were completed, I wanted to provide a more balanced update based on our overall experience. First, I want to give special recognition to the installation crew, especially Dem and Elmar. They were exceptional throughout the project. They treated our home with…

Customer photo from Šam's review
Paid $2,000+Reasonable priceWater heater installationHVAC duct & vent installationInstall AC
RichardLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job! Replaced an A/C unit and gas furnace with a dedicated 2-zone heat pump system, and re-did all duct work. They did an A++ job and everything looks and functions great. The crew was respectful of the property and cleaned up after themselves, and they showed up on time and worked efficiently. They went above and beyond my expectations.

Great priceHVAC duct & vent repairHeating system installationInstall thermostat
Zinovy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

I signed a contract to have a 24000 BTU A/C split system installed to support 2 heads in 2 rooms. Instead, an 18000 BTU system was installed. The company claimed that the 18000 BTU system would support 24000 BTU at full capacity. This is not true. If I want to have two 12000 BTU heads installed, I would have to purchase a new compressor/condenser.

Paid $2,000+OverpricedHVAC duct & vent installation
FarhanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Efficient team, fair prices, quick turnaround time and high quality service. I had both hvac installed and panel upgrade done. My hvac installation was complex and a lot of the contractors refused to install it due to the limited attic and complexity involved.

Reasonable priceHVAC duct & vent installationElectrical panel replacement or upgradingInstall AC
RohitLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Team are professionals. They did a great job for duct replacement and Ac HVAC installation. Special appreciation to Eugene, Earle & Tom, who arrived at the perfect time and worked the whole day for 5 days to make it happen. They also cleaned up everything and vacuumed after completing their jobs. I have zero complaints!

Reasonable priceInstallationHVAC duct & vent installation
dat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Konstantin did the job by himself, he tried super hard to finish install the Walk-in cooler for us on the same day. Great job done.

Paid $1,000+Reasonable priceHVAC duct & vent installation
SRINIVAS8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing installation and Eugene, Tom and Nick were great, carried out the work without any disturbance and carried out the patch up and clean up work as well.

HVAC duct & vent installation
Milton8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim Kh. and assistant were the ultimate technicians. They were very serious on performing the task at hsnd. I appreciate the respect and consideration shown to me. I would recommend Fuse Service to others.

Paid $1,000+Reasonable priceHVAC duct & vent installation
FrancoisLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wow, I am impressed. I usually get disappointed and frustrated when I deal with home-improvement contractors. A lot of companies claim that they are customer-focused and yet most of them can barely respect an appointment on time, respond to your emails/calls in a timely manner, or give you accurate information.…

Paid $1,000+Reasonable priceHeating system installationHVAC duct & vent installation
ZackLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've had the pleasure of working with Fuse on two projects. One installing a Tesla charger and an HVAC project. Both times I received competitive quotes compared with other vendors. The communication with Fuse on scheduling the work, the permits, and any potential rebates has gone quite smoothly. Whenever I’ve had…

Reasonable priceInstallationHVAC duct & vent installationService not listed
Oleg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David oversaw the installation of a brand-new HVAC system. David is not only a wonderful person but also an outstanding installation. One of the kindest and most sincere individuals I have met in a long time. He is kind, competent, and really interested in providing his clients with the finest service. He goes above…

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
ErinLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow! What a great overall experience! I was getting estimates for an HVAC replacement for my landlord. Fuse was able to set up the appointment for the very next morning. Roby showed up on time and set the tone for my entire interaction. He spent time educating me on the types of systems needed, the cost (and was…

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Marisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Fuse to install a whole new HVAC system and new duct work. They put the unit in the attic which gave us a closet back! They were always on time, great communication, clean, courteous and did an awesome job. We love our new system and would recommend them to anyone looking to replace or repair their HVAC!

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality

Show more HVAC duct & vent installation reviews (10 more) →

Price

$1.2k+274% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Installation84$1.1k–$2.8k
HVAC system repair67$205–$959
HVAC system maintenance57$37–$295
Heating system installation54$1.4k–$2.8k
Install AC53$1.6k–$3.2k
Heating system repair51$161–$1.2k
General repairs42—
Electric car charger installation40—

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