How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFuse HVAC, Refrigeration, Electrical & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.
Fuse HVAC, Refrigeration, Electrical & Plumbing for HVAC system maintenance
Clear ✕All 58 Google reviews tagged “HVAC system maintenance” · showing 40
Speedy, on-time service. Technician was polite, respectful and got the work done quickly. Would highly recommend.
Excellent quick inspection and brief review.
We were very pleased with Simon’s expertise to quickly test and service our older HVAC system. He’s very hands-on and honest with his feedback.
Professional, thorough and friendly
Highly professional and very efficient service. Fuse Technician Wilson arrived on time and methodically got to work diagnosing and resolving the issue with my old (vintage?) furnace. Wilson was thorough and courteously explained the steps he was taking to help me better understand how my old furnace was…
Great experience from Fuse on installing a brand new heat pump with duct work. From quoting to scintillation, the entire team was polite, professional, and met all my expectations. They came in with the lowest price out of three quotes for the exact same configuration.
Fuse Service has been a partner for about a year and half. David is always professional and does whats right to keep my company cool.
Knowledgeable crew and courteous.
Great service; on time; trust worthy;
Flawless work! Thanks Dean and Boris
Martin did excellent work. Quickly found the problem and fixed it in an hour.
Quick scheduling (and rescheduling) of my appointment, and my tech was amazing, checking out and fixing up my ancient (1980s vintage) heat pump. It's still probably going to need a replacement, but I'm definitely getting a quote from Fuse for the work. We should be able to struggle through the summer. Huge, huge,…
We've used Fuse Service many times over the last few years and they've always been reliable, well priced and on time. We had a more involved issue last year and they really stuck with it to completely diagnose and resolve the issue. Highly recommended!
Replaced entire HVAC system with a variable inverter system. They were able to explain and give one of the best statements for a reasonable price.
always on time and they get the job done right! Very Honest people. Great prices.
Technician arrived early in the time window. He was friendly and professional, and very efficient. Informed me that heat pump , thermostat and fan unit retell performing properly, and confirmed that he changed the filter. Excellent service!
Perfect
David came by to check on our hvac system at our tea shop as it struggles on and off. He was very helpful and knowledgeable. He pointed o ur the different possibilities that could cause the issue. He recharged our hvac and told us to follow up in a few weeks
Kirill came to fix a plumbing issue with our tankless water heater. It was incorrectly plumbed by a vendor a few years ago to our solar water heater system. Kirill re-plumbed the lines and also explained in details what the issue was and how the updated system worked. Excellent customer service, good technical…
Vladimir from fuse was excellent. He ended up saving me a bunch of money money and fixing an HVAC unit unit that that I thought was completely dead. Very happy with the service and highly recommend.
The technicians, Konstantin, did excellent work on troubleshooting and repairing my HVAC system. He was very knowledgeable, thorough and did superb work!
As he was at our last appointment about a year ago, Vladimir was efficient, informative, and capable - a great combo when dealing with a system like HVAC which is so critical to our home. He kept me informed about what he was doing and why, and we discussed the best approaches to considering replacing our aging…
The FUSE technician that visited my home (Gene) was professional and expedient. He did great work and was also very helpful in offering info on the age of my unit and the life expectancy. He also made suggestions for energy efficient replacement products I should consider, when the time comes to replace my HVAC…
Always fantastic service. Very meticulous with their services and always professional. Very highly recommended
Excellent service. We very satisfied for the work
I would like to formally recognize technician Azamat B. from FUSE for the outstanding work he performed during the installation of the HVAC system at my home. Azamat demonstrated a high level of technical expertise throughout the installation process. The work was executed with precision, attention to detail, and…
Very easy to work with, on-time, and excellent service for installing a new heat pump water heater for us.
Great service our technician was on time did a very good job went above and beyond
Elijah K. was assigned to service our location due to our beer refridgerator not keeping temp. The service provided by Elijah gave great information on the issue at hand, how to be proactive in properly maintaining the system as well as providing a competitive price and getting the job done on time. Would recommend…
Super worksmanship, Konstantin listened and helped me replace a 20 year old SEER 11 Trane hvac with a Mitsubishi heat pump system. My power bill will be alot lower summer and winter.
We had a great experience with Fuse HVAC. We had a heat pump system that is not working properly. Gene is a great technician and he is a expert of the heat pump system. He diagnose the exact problem and fix it efficiently. I highly recommand Fuse HVAC and Gene. Thank you Gene!
Highly professional people and loved their service.
Vitali was great. Took him minutes to diagnose the problem and repair. Also tested other hvac functions and walked the hose testing air flow. I’d use you folks again and wsnt vitality again. In fact I’m going to schedule you again for a home electrical issue next week. Great job
Vladimir the HVAC technician was amazing very easy to understand on time very courteous and respectful of my home with highly recommend him and hid companies service to All of my family and friends
Excellent service!
I called Fuse HVAC at 8am Monday morning. My service was schedule for 12 to 2 but the technician arrived early after a telephone call. He found the problem immediately and located a part for our 21-year furnace. He obtained the part, installed it and had the furnace running by 1pm. The service was efficient and…
Prompt, co-operative, responsive staff. Appreciate the service level! Thank you!
Quick to respond, and were able to fit us in the same week. Very clean, professionally installed finished project. They were on time and got the work done ahead of schedule. Thank you Fuse!
My experience with Fuse has been outstanding. They’re responsive and competitively priced for the value you receive. I’m not sure if it’s family owned but everyone from technicians to managers look related lol and they’re all so nice and so helpful. They seem to truly passionate about their job which translates to…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 84 | $1.1k–$2.8k |
| HVAC system repair | 67 | $205–$959 |
| HVAC system maintenance | 57 | $37–$295 |
| Heating system installation | 54 | $1.4k–$2.8k |
| Install AC | 53 | $1.6k–$3.2k |
| Heating system repair | 51 | $161–$1.2k |
| General repairs | 42 | — |
| Electric car charger installation | 40 | — |
