Experts Reviews · Company report
Fuse HVAC, Refrigeration, Electrical & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Fuse HVAC, Refrigeration, Electrical & Plumbing

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 83% of HVAC contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 85% of HVAC contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fuse HVAC, Refrigeration, Electrical & Plumbing is better than 62% of HVAC contractors.B
62

Reviews for your job

Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.

Fuse HVAC, Refrigeration, Electrical & Plumbing for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$959
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “HVAC system repair” · showing 40

Kal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Speedy, on-time service. Technician was polite, respectful and got the work done quickly. Would highly recommend.

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenance
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service was excellent. The technician arrive on time and quickly diagnosed the problem. The price quoted was a very good price and the repairs were quickly completed. I highly recommend Fuse.

Great priceHVAC system repair
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Easy from start to finish. Easy booking an appointment on line in the time slot I wanted. Tech showed up right on time, diagnosed and gave a quote within 15 minutes, and finished all the work within the time slot allotted. AC back up and running. Before he left he checked the system and gave me some suggestions.…

Paid $1,200–1,400Reasonable priceHVAC system repair
Shoucheng3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

IIyas Kh from Fuse HVAC service is very knowledgeable about the ac system. He checked every possible issue that could cause the air conditioner to stop working. We finally dissolved the issue and the ac system works well.

Paid $1–200Reasonable priceHVAC system repair
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Clean, fast and professional installation!

Paid $2,000+Reasonable priceHVAC system repair
PriyankaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an issue in our hvac air container system and needed urgent attention on a very hot sunny day. Wilson from Fuse HVAC visited and fixed my HVAC and replaced the condenser that helped us survive the hottest days of the year. 100% recommend.

Paid $400–600Reasonable priceHVAC system repairA/C system maintenanceA/C system repair
Kenito2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aleksandr did a wonderful job fixing our HVAC, and finally air conditioning works again! It took him 2 hours to diagnose the issue and 2 hours to fix it. The price we got from Fuse was the best, after comparing multiple offers from different firms. We would happily work with them again.

Paid $2,000+Reasonable priceHVAC system repair
Hong-ChiLocal Guide · 301 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had good experience with their service fixing my a/c unit. It was easy to make a reservation online and communicate through text. The technician, Martin was very polite and professional. They went up to my 24 ft high roof top to diagnose the compressor and fixed it during the first visit.

Paid $800–1,000Reasonable priceHVAC system repair
Meagan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and logical, great service!

Reasonable priceHVAC system repair
ArunLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service,,good root cause and fix from fuse . Thank you.

Paid $800–1,000Reasonable priceHVAC system repair
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt, knowledgeable, honest. Which is why we keep coming back.

Paid $200–400Reasonable priceHVAC system repair
JDLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Roman was absolutely fantastic! Gave me a technical breakdown of what he was doing and explained every step. Highly appreciated his friendliness and demeanor. Super happy with his attention to detail and quality of service. Will look for him again if I ever use Fuse Service in the future!

Paid $1,400–1,600Great priceHVAC system repairA/C system maintenanceA/C system repair
Tong7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My HVAC heater for pool house not working this morning. I called fuse around 9 am, and the service lady scheduled the same day at 2PM. Martin did an excellent job. Fuse schedule the service on the same day and Martin came and fixed a board and replaced the capacitor on the spot. They worked hard and were here about…

Paid $1,400–1,600Reasonable priceHVAC system repair
DavidLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Igor (from Fuse) did an outstanding job resolving our HVAC issue. He was prompt and communicative, finding the root of the problem. Another company had been by previously and failed to diagnose the fault, whereas Igor figured it out in no time. He was able to find the Freon leak, repair the break, and then recharge…

HVAC system repair
Fil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was done in timely fashion ac fix. We dad do full overhaul hvac unit but was done with new thermostat.

Paid $2,000+Reasonable priceHVAC system repair
StewartLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Igor was experienced and careful. He solved the problems in one visit, and offered good explanations, with helpful advice for the future.

Paid $400–600Reasonable priceHVAC system repair
Ray11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent customer service. I dealt with a few companies and Fuse by far is the best

Paid $2,000+Great priceHVAC system repair
Tenaga5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Honest and technically savvy, Wilson U. from Fuse Service quickly root-caused and fixed my HVAC issue. I will call them again in future, good service.

HVAC system repair
Akemi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I had a great experience with Fuse HVAC! Highly skilled and knowledgeable! I recommend anybody!!!

Paid $400–600Reasonable priceHVAC system repair
Christy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love the FUSE team! I live in a condo and have a home warranty service previously take a couple of weeks to send someone out. I called Monday, FUSE sent someone Wednesday and apologized for the wait! Wilson was fast and knowledgeable, took pictures and was fantastic about explaining the problem, that he could put a…

Paid $600–800Reasonable priceHVAC system repair
Ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wilson did an excellent job fixing our downstairs air conditioning condenser. Really thorough and professional!

Paid $600–800Reasonable priceHVAC system repair
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wilson was on time, quick, competent and clean. Diagnosed my ventilation issue, then came back in a few days to fix it, everything works great now. He even gave me a discount.

Paid $1,000–1,200Reasonable priceHVAC system repair
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fuse Service has been a partner for about a year and half. David is always professional and does whats right to keep my company cool.

HVAC system repairHVAC system maintenanceA/C system maintenance
Lina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have been using Fuse for over 6 yrs now. Always happy with the quality of work and how professional their technicians.

Paid $1,800–2,000Reasonable priceHVAC system repairElectrical wiring installation
Ori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional service. Explained HVAC problems in detail and corrected them, leaving detailed pictures and warranty info.

HVAC system repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Replaced my aging HVAC system with heat pumps. FUSE Sent a team out that was absolutely incredible. They were knowledgeable, hard working and pleasant to work with. They showed up when they said they would and veey unobtrusive. The quality of the work looks impeccable. I would absolutely recommend this company to anyone for their HVAC needs.

Paid $2,000+Reasonable priceHVAC system repair
Danny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the initial contact, Fuse representative advisor, Gene, gave me confidence in the company's reputation. Gene was able to trouble shoot the issue with my "old" AC condenser in less than 10 minutes. I had another company do an evaluation, but after 30 minutes, was still unable to determine the issue. Gene…

HVAC system repair
yan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Flawless work! Thanks Dean and Boris

HVAC system repairHVAC system maintenanceA/C system maintenance
Yonjoo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service! The technician was friendly, explained the repair options clearly, and replaced the motor right away. He was professional and efficient, and I’m very happy with the service overall.

Paid $800–1,000Not sureHVAC system repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was on time and highly skilled and respectful. Highly recommended.

HVAC system repair
VIRGIL6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional company. Good on line communication. Competitive price knowledge personnel good overall service on time efficient personnel. Highly recommend them for HVAC service. Replaced my AC unit.

HVAC system repairInstall AC
RobinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We've used Fuse Service many times over the last few years and they've always been reliable, well priced and on time. We had a more involved issue last year and they really stuck with it to completely diagnose and resolve the issue. Highly recommended!

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
Ashwin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a cooling problem in my AC, indicating a refrigerant leak. Wilson found the leak fairly fast in my evaporator coils. He filled up my refrigerant and gave me an estimate for coil replacement. At least now until the coils are replaced, the AC is working nice and cool.

Reasonable priceHVAC system repair
VyacheslavLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Hugely impressed by the speed, efficiency and clear communications both by the office and by the technician. Service was truly above and beyond expectations. No-nonsense explanations, clear pricing. Would have given 10 stars.

Paid $1,000–1,200Great priceHVAC system repairA/C system repair
Pooneet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Konstantin did a fantastic job for a complex project for a competitive price! Would highly recommend them!

Paid $2,000+Reasonable priceHVAC system repair
Stuart4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

always on time and they get the job done right! Very Honest people. Great prices.

Paid $200–400Great priceService not listed+ Responsiveness+ Punctuality+ Quality
Benson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Milo is a skillful HVAC technician who did annual maintenance for the HVAC system on my property. He quickly identified the problem of AC pipe insulation foams are deteriorating and need to be replacement with new ones. He did a very thorough inspection and good job that keep this HVAC system running for many…

Paid $400–500Reasonable priceHVAC system repair
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent customer service, knowledgeable, and efficient.

Paid $1,000+Reasonable priceHVAC system repair
GlennLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ilyas Khusniyarov arrived on-time, and thoroughly and quickly identified the issue causing our tripped breaker was a burned wire that shorted the neutral wire from the outlet powering our furnace. He is extremely qualified and we would highly recommend Fuse and Ilyas to do work for us again. Thanks!

Paid $300–400Reasonable priceHVAC system repairRepair HVACElectrical outlet & switch repair
clara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My furnace failed and Ilyas came to found the root cause and repaired it. He did a very comprehensive inspection of the whole system including furnace, AC, filter and thermostat. Explained very well about all the symptoms and gave advice on on-going maintenance. I always go to Fuse for my HVAC or electrical…

Paid $1,000+Reasonable priceHVAC system repair

Show more HVAC system repair reviews (28 more) →

Price

$1.2k+274% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Installation84$1.1k–$2.8k
HVAC system repair67$205–$959
HVAC system maintenance57$37–$295
Heating system installation54$1.4k–$2.8k
Install AC53$1.6k–$3.2k
Heating system repair51$161–$1.2k
General repairs42—
Electric car charger installation40—

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