How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFuse HVAC, Refrigeration, Electrical & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.
Fuse HVAC, Refrigeration, Electrical & Plumbing for HVAC system repair
Clear ✕All 68 Google reviews tagged “HVAC system repair” · showing 60
Speedy, on-time service. Technician was polite, respectful and got the work done quickly. Would highly recommend.
The service was excellent. The technician arrive on time and quickly diagnosed the problem. The price quoted was a very good price and the repairs were quickly completed. I highly recommend Fuse.
Easy from start to finish. Easy booking an appointment on line in the time slot I wanted. Tech showed up right on time, diagnosed and gave a quote within 15 minutes, and finished all the work within the time slot allotted. AC back up and running. Before he left he checked the system and gave me some suggestions.…
IIyas Kh from Fuse HVAC service is very knowledgeable about the ac system. He checked every possible issue that could cause the air conditioner to stop working. We finally dissolved the issue and the ac system works well.
Clean, fast and professional installation!
We had an issue in our hvac air container system and needed urgent attention on a very hot sunny day. Wilson from Fuse HVAC visited and fixed my HVAC and replaced the condenser that helped us survive the hottest days of the year. 100% recommend.
Aleksandr did a wonderful job fixing our HVAC, and finally air conditioning works again! It took him 2 hours to diagnose the issue and 2 hours to fix it. The price we got from Fuse was the best, after comparing multiple offers from different firms. We would happily work with them again.
I had good experience with their service fixing my a/c unit. It was easy to make a reservation online and communicate through text. The technician, Martin was very polite and professional. They went up to my 24 ft high roof top to diagnose the compressor and fixed it during the first visit.
Professional and logical, great service!
Amazing service,,good root cause and fix from fuse . Thank you.
Prompt, knowledgeable, honest. Which is why we keep coming back.
Roman was absolutely fantastic! Gave me a technical breakdown of what he was doing and explained every step. Highly appreciated his friendliness and demeanor. Super happy with his attention to detail and quality of service. Will look for him again if I ever use Fuse Service in the future!
My HVAC heater for pool house not working this morning. I called fuse around 9 am, and the service lady scheduled the same day at 2PM. Martin did an excellent job. Fuse schedule the service on the same day and Martin came and fixed a board and replaced the capacitor on the spot. They worked hard and were here about…
Igor (from Fuse) did an outstanding job resolving our HVAC issue. He was prompt and communicative, finding the root of the problem. Another company had been by previously and failed to diagnose the fault, whereas Igor figured it out in no time. He was able to find the Freon leak, repair the break, and then recharge…
Was done in timely fashion ac fix. We dad do full overhaul hvac unit but was done with new thermostat.
Igor was experienced and careful. He solved the problems in one visit, and offered good explanations, with helpful advice for the future.
Excellent customer service. I dealt with a few companies and Fuse by far is the best
Honest and technically savvy, Wilson U. from Fuse Service quickly root-caused and fixed my HVAC issue. I will call them again in future, good service.
I had a great experience with Fuse HVAC! Highly skilled and knowledgeable! I recommend anybody!!!
Love the FUSE team! I live in a condo and have a home warranty service previously take a couple of weeks to send someone out. I called Monday, FUSE sent someone Wednesday and apologized for the wait! Wilson was fast and knowledgeable, took pictures and was fantastic about explaining the problem, that he could put a…
Wilson did an excellent job fixing our downstairs air conditioning condenser. Really thorough and professional!
Wilson was on time, quick, competent and clean. Diagnosed my ventilation issue, then came back in a few days to fix it, everything works great now. He even gave me a discount.
Fuse Service has been a partner for about a year and half. David is always professional and does whats right to keep my company cool.
We have been using Fuse for over 6 yrs now. Always happy with the quality of work and how professional their technicians.
Professional service. Explained HVAC problems in detail and corrected them, leaving detailed pictures and warranty info.
Replaced my aging HVAC system with heat pumps. FUSE Sent a team out that was absolutely incredible. They were knowledgeable, hard working and pleasant to work with. They showed up when they said they would and veey unobtrusive. The quality of the work looks impeccable. I would absolutely recommend this company to anyone for their HVAC needs.
From the initial contact, Fuse representative advisor, Gene, gave me confidence in the company's reputation. Gene was able to trouble shoot the issue with my "old" AC condenser in less than 10 minutes. I had another company do an evaluation, but after 30 minutes, was still unable to determine the issue. Gene…
Flawless work! Thanks Dean and Boris
Great service! The technician was friendly, explained the repair options clearly, and replaced the motor right away. He was professional and efficient, and I’m very happy with the service overall.
Travis was on time and highly skilled and respectful. Highly recommended.
Very professional company. Good on line communication. Competitive price knowledge personnel good overall service on time efficient personnel. Highly recommend them for HVAC service. Replaced my AC unit.
We've used Fuse Service many times over the last few years and they've always been reliable, well priced and on time. We had a more involved issue last year and they really stuck with it to completely diagnose and resolve the issue. Highly recommended!
I had a cooling problem in my AC, indicating a refrigerant leak. Wilson found the leak fairly fast in my evaporator coils. He filled up my refrigerant and gave me an estimate for coil replacement. At least now until the coils are replaced, the AC is working nice and cool.
Hugely impressed by the speed, efficiency and clear communications both by the office and by the technician. Service was truly above and beyond expectations. No-nonsense explanations, clear pricing. Would have given 10 stars.
Konstantin did a fantastic job for a complex project for a competitive price! Would highly recommend them!
always on time and they get the job done right! Very Honest people. Great prices.
Milo is a skillful HVAC technician who did annual maintenance for the HVAC system on my property. He quickly identified the problem of AC pipe insulation foams are deteriorating and need to be replacement with new ones. He did a very thorough inspection and good job that keep this HVAC system running for many…
Excellent customer service, knowledgeable, and efficient.
Ilyas Khusniyarov arrived on-time, and thoroughly and quickly identified the issue causing our tripped breaker was a burned wire that shorted the neutral wire from the outlet powering our furnace. He is extremely qualified and we would highly recommend Fuse and Ilyas to do work for us again. Thanks!
My furnace failed and Ilyas came to found the root cause and repaired it. He did a very comprehensive inspection of the whole system including furnace, AC, filter and thermostat. Explained very well about all the symptoms and gave advice on on-going maintenance. I always go to Fuse for my HVAC or electrical…
David came by to check on our hvac system at our tea shop as it struggles on and off. He was very helpful and knowledgeable. He pointed o ur the different possibilities that could cause the issue. He recharged our hvac and told us to follow up in a few weeks
Konstantin K. was very on time, knowledgeable and courteous. The issue was resolved promptly and he made every effort to explain what the problem was and the next steps. I’d definitely recommend fuse service going forward.
I hit the jackpot with this company. After comparing several providers, these guys were so much better. They offered a 10 year labor warranty, they did the manual J which everyone else wanted to avoid, they were extremely careful and nice around the house, they worked really hard to get the job done within 2 days,…
Vladimir from fuse was excellent. He ended up saving me a bunch of money money and fixing an HVAC unit unit that that I thought was completely dead. Very happy with the service and highly recommend.
The technicians, Konstantin, did excellent work on troubleshooting and repairing my HVAC system. He was very knowledgeable, thorough and did superb work!
I have tried lots of HVAC repair shops, the only one that has been able to identify and solve installation mistakes by others is Fuse. I will never use anyone else! Vladimir explained everything he did, building confidence in his ability to diagnose and repair the problem. He also adjusted his schedule to fit my…
Martin repaired my AC by replacing the breaker and provided a detailed explanation of the issue. He also checked the freon level and confirmed the temperature was accurate after the repair.
As he was at our last appointment about a year ago, Vladimir was efficient, informative, and capable - a great combo when dealing with a system like HVAC which is so critical to our home. He kept me informed about what he was doing and why, and we discussed the best approaches to considering replacing our aging…
The AC stopped working. I called Fuse, they were there the next day and determined the fan motor was out. They replaced it, and working like new.
David from Fuse did an excellent job. We had an issue with the HVAC and he was able to identify the issue and also squeeze us in the next day to fix it. He ended up working till 10pm that night to fix ALL the issues. He was such a pleasure to work with and I have used Fuse multiple times and they have been excellent ALl the times. Highly recommend them
They did good repairing our heater. They were nice and fast service. I highly recommend them.
Aleksandr was very professional. We had an issue with our HVAC as it was not blowing cold air. He diagnosed the issue quickly and provided multiple options for resolving it. I highly recommend him and Fuse service.
Konstantin was amazing! We recently moved into a new house and had a problem with the AC not being able to be turned off. Fuse sent someone out the same day, and our technician Konstantin was able to pinpoint the problem to a faulty wire (which no other technicians we had could identify)! He fixed the problem…
Always fantastic service. Very meticulous with their services and always professional. Very highly recommended
My mini split ac system is not cooling well and my home warranty company ask me to find a contractor to do the repair and I will get reimbursed for the cost. They require that the service technician to call them to explain the diagnosis. I called several hvac shops and none of them want to deal with home warranty.…
Gene was awesome. He came out, found the issue, gave his advice on next steps, and left. He was one of the first honest Technicians that have come by to diagnose my system, while others blame a faulty unit that needs replacing a year after being installed.
We had a great experience with Fuse HVAC. We had a heat pump system that is not working properly. Gene is a great technician and he is a expert of the heat pump system. He diagnose the exact problem and fix it efficiently. I highly recommand Fuse HVAC and Gene. Thank you Gene!
Matt was great!. Our furnace wasn't working after the strong winds two days before. We had a low voltage situation due to lost neutral on the power pole. When PGE finally fixed the issue two days later, the furnace did not turn on. Fuse was the second company I called based on the google rating who had an…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 84 | $1.1k–$2.8k |
| HVAC system repair | 67 | $205–$959 |
| HVAC system maintenance | 57 | $37–$295 |
| Heating system installation | 54 | $1.4k–$2.8k |
| Install AC | 53 | $1.6k–$3.2k |
| Heating system repair | 51 | $161–$1.2k |
| General repairs | 42 | — |
| Electric car charger installation | 40 | — |
