How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFuse HVAC, Refrigeration, Electrical & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.
Fuse HVAC, Refrigeration, Electrical & Plumbing for heating system maintenance
Clear ✕All 29 Google reviews tagged “Heating system maintenance”
Outstanding service and fast response with the excellent quality!
Kirill came to fix a plumbing issue with our tankless water heater. It was incorrectly plumbed by a vendor a few years ago to our solar water heater system. Kirill re-plumbed the lines and also explained in details what the issue was and how the updated system worked. Excellent customer service, good technical…
Matt was fantastic! Showed up early, identified and fixed the issue, as well as another which had been a problem for us without asking! True gentleman, wouldn’t hesitate to use Matt and Fuze again.
Tim came out on the same day that I called to fix my heater. He was able to fix the issue within about 1 hour. This is the first time my heater has worked correctly in 3 years!
This company is wonderful. They responded quickly, knew exactly what the problem was, and fixed it. 5 stars to Anna (the scheduler) and Vlad (the technician).
Vladimir the HVAC technician was amazing very easy to understand on time very courteous and respectful of my home with highly recommend him and hid companies service to All of my family and friends
Vitali was epic! He showed up right on time and was extremely professional. He was great at explaining the causes of the problems. We went over options of either fixing or replacing the part and he gave his honest professional advice without trying to upsell us. We would definitely use them again!
Fuse HVAC was one of the very first contractors who responded to my request for a quote. Their price was very reasonable, and was able to accommodate my service request over the holidays. Kostas, the service technician they sent, was on-time, knowledgeable, and professional. He worked on our ancient wall furnace,…
Unfortunately, my condo and the Marriot Hotel share the same grounds and street address. They went to the hotel, and then just took off when they couldn't find me there. They had my phone number, but never bothered to call. Anyway, when we got our signals straight, they showed up and took care of the problem. I…
Excellent services, very professional and friendly !!!
Kostas was efficient and polite and knew his stuff!
Technician was on time, professional and informative. Fuse HVAC saved me thousands of $$$. I had been told, by others, that the unit would have to be replaced to the tune of $7 - 10K. What a wonderful Thanksgiving day gift! Needless to say, I highly recommend Fuse HVAC! They really know their stuff!
Eichler radiant heat boiler was making a lot of noise, heat wasn't working. The heat hadn't been used for many months since it was so warm since spring. A couple wekks back, it had been getting cold at night, try to just use the thermostat to turn the heat on as usual. Following day, a next door neighbor was having…
Excellent work ! Thank you !
My experience with Fuse has been outstanding. They’re responsive and competitively priced for the value you receive. I’m not sure if it’s family owned but everyone from technicians to managers look related lol and they’re all so nice and so helpful. They seem to truly passionate about their job which translates to…
Fuse installed a new furnace 6 months ago and they were quick and professional. I had a question about replacing the air filter and I called them; they scheduled a visit within 2 days, came right on schedule, dealt with the issue very quickly and professionally. Couldn't be better!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 84 | $1.1k–$2.8k |
| HVAC system repair | 67 | $205–$959 |
| HVAC system maintenance | 57 | $37–$295 |
| Heating system installation | 54 | $1.4k–$2.8k |
| Install AC | 53 | $1.6k–$3.2k |
| Heating system repair | 51 | $161–$1.2k |
| General repairs | 42 | — |
| Electric car charger installation | 40 | — |